Friendly staff. Business room was rather big and comfortable, even though a bit old-fashioned. Free access to internet and Business Lounge with snacks all day long.
We were pleasantly surprised by the hotel as had expected a lot less less for the price! It was nicely tucked away from the main centre of Vienna yet only 15-20 minutes pleasant walk. The atmosphere was welcoming and our room was a great size, well decorated, clean (and with some of the most comfortable beds we have experienced in a hotel)!
I booked on the basis of special rates offered, plus comments from other reviewers which were mostly very good. The Club package was excellent with a junior suite for my 2 + 2 family (extra bed was no charge), access to Club lounge with free breakfast, evening snacks (good as dinner) and drinks was perfect. Great value, plus easy tram access to centre which was still walkable
Complementary lounge, good size room, comfortable large bed
The hotel rooms are very nice and are a good size. There was a nice outside sitting area and they had piano music in the lobby two of the nights we were there. My children especially enjoyed the indoor pool.
The hotel was a good 10-15 minute walk from the main tourist areas. It wasn't a big problem but it would have been nicer to be a bit closer to the center.