Extremely friendly and attentive staff--the cleaning staff was especially accommodating to our needs and schedules. The "at your service" staff was also patient, as I had problems with credit card authorization. Everything worked out fine and the staff made us feel very welcome. Also the location of the hotel is perfect. A short walk from the center of Stephansplatz, all the while feeling a bit isolated from the crowds.
My first meal in the hotel lobby seating area was a bit less-than- Marriott standards in my opinion. I had ordered a chicken burger with fries with apple struedel for dessert. Unfortunately, all 3 parts of my meal were only warm and tasted a bit old. The apple struedel was also not fresh.
the location of the hotel is perfect, food
We were upgraded to a park suite as the hotel was full for the nights we were there, it was a wonderful surprise and made our holiday incredibly special. Loved the toppers on the matresses too! Didnt want to leave!
Overpriced breakfasts and gift stores within the hotel
King size bed. Pretty good location -fairly central.
No tea/coffee machine. No breakfast included. Room basic and bathroom small -no seperate shower. Basic and far too expensive for what it is.