Pros: Nice customer service, flight attends very nice and helpful
Cons: Overall all was good
Oct 02, 2015
Pros: I truly enjoyed the ride. The staff, ambiance and cleanliness of the plane was so inviting. I even enjoyed the safety presentation. Also, complementary wine makes everything better :-)
It got cancelled at 1:30 in the morning
Oct 13, 2015
Cons: I only happened to wake up at about 3am to see that I had an email from Virgin saying my flight was cancelled, so I had to get out of bed, call the airport, and sit on the phone with them for about 20 minutes. I did get transferred to another flight free of charge which was great, but it was annoying.
Love flying Virgin
Posted by: Anonymous,
Sep 26, 2015
Pros: Some actual customer service! Very nice people, versus the grumps you usually run into at the airport. Free satellite TV.
First time flying Virgin
Oct 05, 2015
Pros: Thank you! for bringing air travel into the 21st century. Such an improvement over the other airlines. Updated plane. Plenty of knee room. Complimentary wine--when was the last time I had that????!
Oct 12, 2015
Pros: Loved priority seating. Crew was great so was entertainment
Cons: Seats are so small and have no leg room.
Sep 24, 2015
Pros: Everything on timely fashion. One of best flights
Oct 01, 2015
Pros: The flight
Cons: The food/snacks was very poor
Very comfortable seats
Oct 07, 2015
Pros: First time flying virgin America. I have flown business class on other international airlines and must say the virgin seats were most comfortable!
Cons: Wish there were peanut snacks or other snack options on the food menu.
Oct 13, 2015
Pros: More of a laid back atmosphere. I liked being able to watch tv during the flight too.
Cons: Delayed flight due to technical issues. Boarding the flight, getting off the plane & re-boarding again. Wasn't my worst experience.
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