|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Cable or satellite TV, Coffee shop, Cribs available, Express check out, Night club, No smoking, Non-smoking rooms available, Restaurant, Room service, Safe, Wheelchair accessible|
|Services||A/V equipment rental, Babysitting or child care, Beauty salon, Business center, Concierge service, Laundry service, Meeting/Banquet facilities, Spa, Wedding services|
|Internet||Internet (surcharge), WiFi|
|Policy||Pets allowed (surcharge)||Landmarks||
|W Washington D.C.|
Good, 1,359 reviews across the web
|Service||85% found the |
|Reception||73% said the |
|Breakfast||73% found the |
|Service||71% thought the |
|Ambiance||Ambiance is ok. Only 69% of guests gave positive comments.|
|Room Cleanliness||Only 59% said |
|Bathroom||For only 52%, the |
|Room||61% said the|
|Price||Price is too high. It had 65% negative mentions.|
|Read all reviews from Travelocity|
|Read all reviews from Priceline|
Great location near Whitehouse.
Not a place to bring a family on vacation.Professional and courteous staff. Great view of the Whitehouse and the Washington Monument from the rooftop lounge. Best suited for the business traveler - if you are traveling with your family on vacation this is not the place.
It looked like an old brothel. It was very cheaply decorated-and it's fine to be inexpensive, but it's another thing to make me feel like I'm at he mustang ranch in Vegas. This is NOT a place to have business functions.not going to stay here again.
Nicely decorated overall. Large bathroom.
Room was too cramped with little space to maneuver. Room air conditioner was not strong enough to cool the room, particularly during the night.Priceline advertised 'free internet', but didn't specify that it meant only public areas. We made the reservation with Priceline because we expected a quality room with complimentary in room wifi. The hotel charges $15.00/24 hr for in room wifi, but the front desk was kind enough to waive the charges when I showed them the Priceline contract. Kudos to the hotel for this courtesy, but we will not plan to stay there again because our room was too small for the 4 star rating and the air conditioning in the room was weak. Priceline needs to stipulate whether in room wifi is complimentary (or not) in their hotel descriptions so customers will know in advance if there's an extra charge.
Location is great for meeting near the Hill
The first room I was assigned was considered an upgrade-two full beds practically on the floor. The telephone didn't work and there was no remote for the tv. I switched rooms and there was no hot water in the sink. The tv is way too complicated.I won't stay here again.
Service was absolutely excellent
Room was on a lower floor on the inside of the hotel so that my window faced into the outer central area of the building that was just a roof.
Location and the staff were great in dealing with issues as they comp'd us breakfast since they could not change our room
Our room was a handicap accessible room so not really the layout we expected. Also the room was below the nightclub and the music went all night. The food was not great either as we order room service twice during our stay.Would I staty there again maybe but not in the near future, the location is unbeatable but even as a Starwood member doubt I will opt for it next time in DC.
It is the closest you can get to the white house without a presidential invitation.
The lights in the room were aparently there for mood lighting as it was nearly impossible to shave in such poorly lit conditions.Room was quite small with a 'trendy' (as opposed to tradational) layout, furniture and lighting. It took a day to figure out which switch worked what light and I never could fully light the sink area. I HATE paying for in-room wifi but it would have been cheaper than what the one can of beer cost in the lobby while plugged into the one hour limit of public area wifi.
Great location. Very close to white house, capital mall and all other sights.
Room was nice but super small didn't feel big enough for two people.Was disapointed about the experience after having very high expectations (it is the W after all). Everything about this hotel was over priced. From the parking charges ($50/night) and charge for soda ($5.50 each!) we ended up feeling like we couldn't enjoy the experience for fear of what you may be charged for. We knew that things would be a little more but we didn't expect that normal hotel amentities would be lacking and we would have to tip someone to bring them to is (coffee maker). Be prepared for constant tipping from the second you walk in the door. While some say it is optional that is certaintly not how it felt.
Staff so kind and helpful!Perfect location. Nice room. Wonderful staff. Bakery on the corner so breakfast was easy. Lives our stay here.