|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Laundry facilities, No smoking, Parking (free), Pool (indoor), Restaurant, Room service|
|Activities||Fitness center, Game room, Pool table|
|Services||A/V equipment rental, Airport shuttle (free), Business center, Laundry service, Meeting/Banquet facilities|
Good, 291 reviews across the web
|Service||Only 69% found the |
|Service||Only 50% thought the |
|Grounds||Grounds are not bad. Only 50% gave positive feedback.|
|Hotel Cleanliness||52% thought |
|Noise level||52% thought it was |
|Room Cleanliness||61% said |
|Old/New Facilities||92% thought the |
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The on duty manager at the front desk was awesome and so helpful! The location is amazing and the room was so clean.I would recommend this hotel to anyone staying in the area! We will DEFINITELY stay here again! Lot's of fun restaraunts and shops within walking distance!!! Wish we would have had more time to spend here!!
Well kept. The front desk staff was very nice and helpful. Parking was easy.
Neighborhood looked a little sketchy.
Free parking. Cool feel for location.
Poor heat/ thermostat control. Far parking.
I enjoyed the friendly staff, including the sweet elderly woman who prepped my room for my 2nd night. I loved the comfy warm bed and the convenience of location.
My nieces came to visit and use the pool, that maybe wasn't right, but I paid for the room and they were my guests. the pool area was quite chilly and rather bleak lookingThis hotel was my choice simply because it is a pretty great place, pool issues aside. I like because I am a comfortable distance from all the locations I want to go to, and the fact its a 5 minute juant from Waterloo's only gay bar is great too
Great location in downtown Waterloo. It's clean and the rooms have been updated. Free parking was nice.
Public spaces need a new look. Not a ton of space in the front area for parking to check in. Really dark inside.
Location, downtown, Had a bar / restaurant.
Bar was very cold. Even the server had to wear a jacket.
It was convenient to the convention center that I needed to be at every day.
The restaurant inside had TERRIBLE service. Server was inattentive and even ignored me.
Nothing, my trip was horrible.
Everything, the fact that I had to change rooms 3 times in one night is ridiculous!The floors were dirty, I changed rooms 3 different times.. the remotes to the tv's did not work. And the heat also did not work.
Love the Joey Doughy's across the street and the private entrance to the swimming pool and hot tub! FREE PARKING
SKYWALK is heated to the convention center but the skywalk is NOT HEATED TO THE parking garage! BRRRR!