Our hotel is located easily off Interstate 81 at Exit 45, and is surrounded by many Restaurants and plenty of shopping. We are only 5 miles from Fort Drum and 8 miles from Lake Ontario. Our hotel features an indorr heated swimming pool, complimentary wireless internet and daily free deluxe continental breakfast. You'll also enjoy having a refrigerator in your guestroom. Please be advised that our pool heater is not operational effective 12/3/14 to 01/08/15.
Stayed in room 218 Shower diverter and shower head need work. Water flow was low.
the ac stoped working the bead was so bad i got no sleep i asked for a handycaped room they gave mine away did not like the room non smoking room still smelt like smoke was not a good place to stay
I didn't like the bed, furniture, shower, air conditioning quality, ventilation and smell.
It was in town.
It smelled horrible. Cigarettes smell throughout the hotel and even in out non smoking room. It was hot. We cranked the ac but still had to take a shower before bed to cool off. Not joking; it was a slightly better experience than sleeping in your car.
Lady at check in time was so friendly!!!
Wifi Worked well, Helpdesk was very helpful and answered all questions. Ample breakfast and full time attendant present in breakfast room for assistance. Overall very good experience and value for money.
This place is in need of a complete overhaul. No distinctive difference between smoking and non-smoking rooms, mold in the bathroom, bed linens disgusting, carpets dirty and smelly. Not worth even the modest price.
Bathroom was clean and water was hot consistently. No stagnant odors.Quiet once within room.Location of hotel was great. It was located close to many major restaurants, stores and freeways.
Older looking decor in the rooms.
tvs and beds old
Location, very clean, staff very friendly and helpful.
The location was great !! Room was good when we finally got it heated.
It took a long time to heat. The door looked like someone tried to jimmy It open or break in. The phone didn't work so we were delayed ordering dinner. The desk staff was extremely helpful and kept constant contact with us while waiting.
I was warm when I slept.
Old squeaky bed, cold hard floors, paper thing walls, old tube tv with non working remote, dirty tub floor and half plugged shower head. Hearing ppl having relations, arguments, and kids running down the hall until 11pm...unbelievable.
The nice heated pool
The room was cold ... heat wasnt turn on it took forever to be warm enough to take coats off... the room never got much over 60 degrees...we had to go to a different place to stay for heat
An extra couple of towels would have been nice.An extra pillow (for my legs) would have made an uncomfortable night comfortable.
The location is great, close to the mall and other stores, and close to different restaurants. Easy to get on and off the highway
The price and free continental breakfast.
Our bed was very uncomfortable. Needs a new mattress.
There check in person
there breakfast didnt start till 7am which was to late for me as i had to leave by 6:30am couldnt even get coffee
Was very clean and close to many food places.
Had way to much chlorine in the pool all my kids skin got irritated. Had to shower rate after.
Price, but i gues you get what you pay for, but i think i still paid too much
pretty much everything, carpets were disgusting, evrything was so dated springs were poking into our backs while sleeping/laying in the bed, window shakers for air conditioners. The continental breakfast was very disappointing to say the least.
price good for just a place to sleep
staff not very courteous at all.
Stains on the walls and the headboard fell off and hit me in the head.
It was there. Too late to change hotels. It seemed ok at first.
Could not find where to check in. After driving around the hotel,I saw a detached little building down the drive and drove over. The man told us that happens a lot. If it happens a lot why not make it more obvious to see?Lot of people check in at night!
Price and continental breakfast
Shower noisy in hallways sounds from people talking at night
Pool was excellent 85F nice clean and warm rooms are clean, and quiet
little dated, it is an older hotel
The pool wasnt open at all while we were there
Very friendly staff, great location and room served it's purpose
Room wasn't heated beforehand when it was in single digits outside but understandable to conserve energy
About an hour after we arrived, we noticed a lot of noise coming from the room below us. We complained at the front desk. The front desk followed-up with a visit to the room below and all was well after that.
The heated pool was awesome and the staff was very friendly.
The beds need better pillows.
Nice location back from the highway.
It was clean, was worried cause some reviews made it seem Bad, but it was far from bad.. front desk was nice, an breakfast was good..will definitely will stay again
Well wish pool was open till midnight
could smell smoking
Would have preferred a non-smoking room, but none available at time of booking. At this day and age I am surprised there are still smoking room.
It's location to where we actually visited in thousands lake was good
The moldy smell of the room was disturbing!... The air conditioner WALL UNIT was so old and out dated with the entire front cover falling off! And it never cooled the room . THE MATTRESES ON BOTH BEDS WERE HORRIBLE !!! Overall a terrible experience !!!!
The room we got was infested with ants. They were EVERYWHERE!!! All the ant traps they had were dead so they didn't even work. The beds were broken and terribly uncomfortable.