Located in Waukegan (Waukegan - Gurnee), Residence Inn by Marriott Waukegan/Gurnee is close to James Lovell Federal Health Care Center, Rosalind Franklin University of Medicine and Science, and Naval Base Great Lakes. Additional area attractions include Six Flags Great America and Visual Arts Center.
Residence Inn by Marriott Waukegan/Gurnee has a spa tub, a 24-hour fitness center, and a seasonal outdoor pool. Wireless Internet access is complimentary in public areas. Business amenities at this 3-star property include a 24-hour business center and meeting rooms. A complimentary manager's reception is available on select days and a complimentary breakfast is served each morning. Additional amenities include multilingual staff, barbecue grills, and laundry facilities. Self parking is complimentary. This is a smoke-free property.
Amenities in air-conditioned guestrooms at Residence Inn by Marriott Waukegan/Gurnee include coffee/tea makers and hair dryers. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with premium cable channels and pay movies. All accommodations provide desks and phones. Bathrooms offer shower/tub combinations and complimentary toiletries. All units have kitchens with stovetops, microwaves, refrigerators, and dishwashers. In addition, housekeeping is offered daily and amenities available on request include hypo-allergenic bedding.
We stayed here to visit my son who is in the Navy. Your hotel met our needs. I wanted to cook my son a home cooked meal. Your hotel (kitchenette) supplied everything I needed to cook. Your staff were awesome! Will definitely come back and highly recommend to others. Thanks for the excellent services! We really appreciate your customer services
We went to Chicago to see my son graduate from navy basic training. This is the best hotel have ever stayed in.
This is a great hotel, especially if you are attending a Navy graduation. Very nice room with small kitchen and polite staff. Good breakfast. There's a happy hour that looked good, but we didn't attend. WalMart and restaurants close by. Pool and sport court available in season.
We booked this hotel because of our son's graduation from Boot Camp in Great Lakes. We arrived in the afternoon the day before, check- in was fast and easy. Our room was perfect. There were four in our party, and the girls took the sleeper sofa. The room was clean and the bed was very comfortable. We required additional towels every day and they were delivered with a smile to our door. One daughter needed her room key replaced because it was scratched and didn't work and that wasn't a problem either. We ate the continental breakfast and it has to be one of the best I have ever had. The food was hot, the choices were plentiful and the breakfast bar was continually being filled so that no one went without something they wanted. Check out was fast and easy also. I would definitely stay in this hotel again and I would recommend it to my friends if they were in the area.
While the staff was not that great, the rooms were very clean and comfortable. The price that I payed for it was more than worth it and made up for the unhelpful staff. I did not have breakfast there, but it looked decent and the internet access was pretty fast. Defiantly a good stay.
This hotel was perfect for our needs. My husband and I traveled to see our son graduate from Navy boot camp, and we picked this hotel for its location and amenities. Upon a late arrival, we we were greeted quickly at the front desk, and we were asked our floor preference, which I appreciated. We were given a special information package just for Navy families with local restaurant info, distances, graduation tips, shuttle info etc. Our room was spacious, clean, smelled fresh, and had all the expected amenities. We were able to control the room temperature to our liking. Daily housekeeping was discreet and timed for our absences. Plenty of hot water for showers. We used the internet connection and had no problems getting that going. The breakfast buffet was excellent. There was a selection of complimentary newspapers available daily. The staff was all friendly and helpful. I wish it was in season for the (outdoor) pool, but we traveled in March. The outdoor facilities looked nice, though: Pool, basketball hoop, barbecue area. Plenty of safe, well lit parking, and key card access at all remote entrances. We were very pleased with this hotel and would use it again if we were in the area.
Comfy room for 4 adults with kitchenette. Well stocked self-serve breakfast with many different options. Eggs, Self made Belgian waffles, potatoes, bacon, sausage, cereals, fruit, muffins, juices, coffee with your favorite creamers. Simply Splendid. Residence Inn will be my only choice on future trips! 6 miles to Navy base for graduations. Easy trip to main gate.
We were looking for a decent place to stay for 4 or 5 days as close to Great Lakes Naval Base as possible as our son was graduating from bootcamp. After reading reviews on many hotels in the area we chose the Residence Inn in Waukegan because of all the great reviews, because they have rooms w/ kitchens & they are only about 10 minutes away from the Naval Base. Another plus was instead of booking 2 rooms for my husband, myself and our 2 just over 18 yr. old daughters we were able to book a 2 bdrm suite which saved us some$. We traveled from Chico, CA to arrive at the hotel around 6:30 pm, cold and exhausted. I went in to check in & was greeted by 2 friendly employees. The process took only a few minutes. They did put a hold on $* on my cc for incidentals which we got back all of a few days after we left. As I was handed our key cards the smiling young woman gestured towards an adjoining room saying that a complimentary meal of meatloaf & mashed potatoes,etc was available & we should feel free to go on in. We did. After traveling all night & day it was nice to have a hot meal waiting- no extra cost. They also have a complimentary breakfast every morning with stuff like Belgian waffles w/ strawberries & whip cream, biscuits & gravy, eggs, fruit,etc also no extra cost. Our room was great, like an apartment , each bedroom had it's own full bathroom, the beds were wonderful. Internet access- wi-fi or ethernet. Flat screen tv in ea room & in living room. Kitchen equipped w/ utensils. Clean, well maintained, lg bath towels, great! Would definitely stay again & recommend highly!
We were in the Chicago area for our son's graduation ceremony from Navy basic training. (The hotel's location is excellent for this.) We booked two rooms, one for our family (me, my wife, and our younger son) and one for my wife's sister. Her room was directly across from ours. We arrived on Thursday in time for the very good buffet (free!) including beer and wine. The free breakfast buffet served every day was also very good, including pecans for the DIY waffle iron (every one turned out perfect!) Scrambled eggs, sausage, SOS (I was in the service also some years ago), oatmeal (I am not an oatmeal fan, but it was good enough that I had it twice), cereal, juice - it was all very good, as was the plentiful coffee. The room was spacious, the bed comfortable, and everything was very clean. We did not use the kitchen except the last night when we kept our doggy-bag pizza in the fridge and then heated it up in the microwave for lunch on Sunday before heading for the airport. This hotel really helped us keep our food expenses down! If we had stayed any longer I would have stocked the fridge with drinks and snacks, as the prices in the Snack Bar next to the front desk are pretty high. The one problem we had with the room (a clogged toilet) was handled within five minutes of our calling the front desk. A very nice guy showed up with a plunger and solved the problem quickly. Five minutes after he left, the front desk called to make sure the problem was handled to our satisfaction. Excellent customer service! The only other issue is some minor problems with traffic noise, but we all slept fine. Highly recommended!
I came here to see my husbands Navy graduation and I will say this is one of the best places to stay. Not only was the room wonderful but the staff were excellent. The staff here were very friendly with all my questions I had the area. Especially since it was my first time in that area. They had everything you need from maps to sites for Navy graduation to leisure activities. They also had a little mini-grocery if you needed that little something for your room. And a big advantage you felt safe. I felt at ease with my stay there. I would definitely recommend this hotel to everyone needing a wonderful pleasant stay!!! And I do plan on coming back again!!