|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Coffee shop, Cribs available, Express check out, Gift shop, No smoking, Non-smoking rooms available, Parking (surcharge), Pool (indoor), Restaurant, Room service, Safe, Storage available, Wheelchair accessible|
|Services||A/V equipment rental, Business center, Concierge service, Laundry service, Meeting/Banquet facilities|
|Read all reviews from Hotels.com|
|Read all reviews from Expedia|
|Read all reviews from Priceline.com|
|Read all reviews from Travelocity|
Excellent, 1,947 reviews across the web
|Service||94% found the |
|View||97% thought the |
|Room Size||86% thought |
|Room Cleanliness||84% said |
|Price||Price is tolerable. Only 63% positive comments.|
|Breakfast||53% found the |
|Restaurant Prices||The |
|Breakfast Prices||62% said the |
|Dining Experience||For 54%, the |
|Read all reviews from Booking.com|
|Read all reviews from Travelocity|
|Read all reviews from Priceline|
That it was close to New York City
I was robbed, someone stole a very expensive watch out of my room.
room itself was awesome. hotel was nice. convenient. parking was easy. did not take public transportation.
SO LOUD on the second floor. Had some kind of convention. People talking loudly like they were in the same room before 7am. Painful.Room itself was great. If you can get a location other than the second floor, do everything in your power to do so. Loved the hotel, but we were outside meeting rooms which started their meetings BEFORE 7AM. Now, if you're going to be up and at 'em at 5, by all means, book this room on Priceline. However, if not, do yourself a favor and call ahead to see if you can request a different spot. Waking up to people cackling outside my room at 6a was not my favorite part of the trip. Otherwise, very clean, very professional staff. Front desk was a little rude. Location was easy and convenient. Seemed very safe. Parking was easy but not covered. No valet - completely bizarre to me these days, but whatever. ...
The location to the ferry to Manhattan (across the street) and the bus (a block away)
Starwood Honors concierge room with complementary continental breakfast and beverages all day.
Ferry terminal right in front of hotel, however tickets only sold at reception and the price seems to be marked up.
Stated parking was included, was not the case, room only basis.. Location is not very accessible without a car if on a tight schedule.
Extra cost for parking and in room internetExcellent
The location is great.
The TV remotes for both TV's needed new batteries or were broken. The parking was free last time I stayed and now it was xxx per night. I wanted to get a copy of my bill at the front desk while checking out, and there was a long line of people waitingOne clerk at the front desk with a long line of people waiting to check in, and I couldn't check out and complain about the TV's not working properly, and the heating unit making awful noises in the middle of the night.
Expensive Togo back and forth to the city.Great spacious room, clean and comfortable . Expensive to go back and forth to the city, plus limits on time for return to hotel late at night.
The staff was incredibly kind and attentive. The location REALLY can't be beat, if you're trying to get to Midtown, and especially to the Javits Center in NYC.
We had a few small hiccups that were addressed with the hotel directly. I am working on resolving one more billing-related problem, that I expect to be cleared up shortly.We stayed at this hotel, with an infant, while attending a VERY large event at the Javits for business purposes. The ferry could not be easier to-and-from Midtown, and it was practically door-to-door service. We walked down to 14th Street in Hoboken (a 15 minute walk from the hotel, through a very pretty water-side park) to get breakfast 3 days out of 4, which was very convenient, because we could pick up a ferry there too (even using the same tickets we had purchased from the hotel.) I highly recommend using the NYWaterway app or mobile site to plan your ferry trips. I am disappointed that our personal schedule d...
Beautiful view of NYC from the restaurant
Did not have a convenience storeThe room was good for the price I paid. All the staff were friendly and helpful.