|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Laundry facilities, Non-smoking rooms available, Parking (free), Pool (indoor), Restaurant, Safe, Sauna, Storage available, Wheelchair accessible|
|Services||A/V equipment rental, Business center, Currency exchange on-site, Laundry service, Meeting/Banquet facilities|
|Internet||Internet, WiFi (free)|
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convenience, distance and pricegreat staff, convenient location, affordable prices
Only the reception staff
Breakfast was on the worst I ever had in my entire travel historyI don't have any thing to say as the breakfast put me off, a lavish restaurant but a low grade breakfast
Staff were warm & welcoming
Rooms did not have microwave, Old hotel with not good renovation
Indoor pool was cold and dirty.The staff does not go out of the way to take care of the guest. I went down at 11:30 at night to find out why we had no towels or toiletries and basically the clerk griped about Americans! 3 different conversations he made it quite clear too many Americans! Excuse me! I brought my American dollars here and you disrespect me this way. they promised free breakfast EACH MORNING however we only got coupons the day we checked in for the next morning.nothing for the next two mornings.
The room smelled very moldy , continental breakfast was insulting and not worth coming down for , no drawers in the dresser to put clothes away .Would not recommend to any traveller , needs full update And staff needs to be more curtious when problems are advised .
they ran out of food the first morning. was unable to get continental breakfast.
I had a spa tub and it was great! There is an indoor pool which was nice. The staff was helpful suggesting good places to eat at.It was the quietest place I've been in.
There wasn't a phone in the room or an alarm clock.Close to Niagara Falls and on the outskirts of Welland. However just down the road were 2 malls and lots of places to eat.
pool was broken. booked the hotel specifically for pool since we were there for a hockey tournament. was a bit out of the way from port colborne could of stayed closer but wanted pool for kids.hotel was average. beds were hard. pool broken. ants in room.