Very good hotel in the middle of the city Wernigerode. Excellent breakfast and a la carte dinner
Very difficult to find in the dark. The signs to the hotel should be illuminated.
Excellent hotel: Reinheid alom, mooie ruime kamer, voortreffelijke keuken met zeer gevariëerd ontbijt en caloriebeperkt heerlijk diner (weinig vet en koolhydraten). Ambiance en inrichting smaakvol. De gasten staan centraal bij het prima samenwerkende personeel.
Persoonlijk hadden we geen interesse in de uitgebreide wellness-mogelijkheden. Wel misten we een zwembad.
The breakfast is fantastic. Lounge is good and there is welcome drink. The room is very nice and the bed is comfortable. The spa is great. It is next to shopping street. Staffs are very responsive and helpful. Some staffs does speak good english. This is the best stay of the whole trip.
There is only one terminal at the lobby to access internet for free. The parking is very expensive.
The location, right in the centre, within walking distance of everything
Trying to find the hotel by car is tricky. City directions were not very good and sat navs useless
brilliant range of food at breakfast, the way the tablecloths were changed after each table had been used, the pleasant decor in the public areas
We did not learn any German at school and would have found it helpful if the dinner menus had been translated into English
Comfort and cleanliness, food of excellent quality,position in town
very difficult to access-needs clearer maps for motorists.Car parking 10Euro/day-12 if the system is not explained.Pool would be nice.
Being in the centre of this wonderful ancient town, and being made to feel very comfortable. It was extremely clean and the rooms were large and beautifully decorated. A luxurious hotel.
There was an unpleasant smell of drains in the reception area of the hotel, which is probably explained because of old sewerage systems, but wasnt noticeable anywhere else in the hotel.
All staff were very helpful and friendly
No, it was superb
The hotel was wonderful and location was great. 'The breakfast was great...the only bad part was the dinner...
restaurant food was overpriced for dinner and service was poor. They did not even ask if I wanted dessert or coffee and we could not get them to even come to the table to ask, we had to chase them down.
The Hotel is very good and exelent
Access difficult- not sufficient direction signs