|General||24 hour front desk, Air-conditioned, Bar/Lounge, Coffee shop, No smoking, Non-smoking rooms available, Parking (surcharge), Restaurant, Storage available|
|Internet||Internet, WiFi (surcharge)|
|Policy||Pets not allowed|
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Ease of check in. Breakfast buffet was delicious. Close to the airport. Close to really good pub as well.
Great staff except at front desk where there was quite a wait at 10:30 p.m. and the staff ran around doing nothing.
Breakfast was mediocre.Nice location. Transportation by bus not well explained and too long a wait. Desk was not efficient. rooms we okay, clean, and well stocked. price/value ratio was good.
The staff were incredibly helpful and willing to make accommodations for my friend and I.
No!I give this hotel a 10/10 and would most definitely recommend it to anyone looking for a fairly priced, clean and friendly hotel close to the airport.
Clean, convenient, quiet, and good price.This hotel had nice, clean rooms, a great location, and decent room rates. I'd stay there again if I have another morning flight out of Heathrow.
Close to airport, just a quick bus ride away. Very good breakfast for the price. Excellent service overall.
noWhen we called the hotel to inquire about shuttle service they told us it is provided. What they did not tell us is that there is a charge to ride the shuttle. Someone at the airport told us about the FREE local bus service (#423 bus) that services several hotels including Premier Inn. If you ask the hotel front desk they will provide you with a FREE bus schedule, which runs regularly. The hotel is convenient and perfectly fine for a place to stay near the airport.
The staff was fantastic. The room is basic-a little disappointed for the price that a bottle of shampoo wasn't included in the supplies. Very clean/
The hotel is a little hard to get to if you come into any terminal other than Terminal 5. The Hop a Bus cost 8 pounds.Overall I was very pleased. As I mentioned for someone traveling alone, it is hard getting to the hotel by the Hop-A-Bus if you don't go in and out of Terminal 5 at Heathrowe.
I was in premier hotel a day but the room was fantanstic & the staffs were helpful & I'll recommend to my family & anybody else.
In America to call locally is free but that no the case & that the only thing I wish I knew but not a big deal.I didn't stay for a week to give the pro & cons,but I'll stay here over & over again.
Great location near Terminal 5
Room was very warm. Staff not very helpful.
Simple, clean, convenient to terminals.
Very, very hard to find. Parking is not free and is expensive (about $20). Shuttle bus to terminal is not free (about $7).Fine for what it is. Almost impossible to find without a good map and also asking for directions.
Staff facelift reservations at one hotel and let us pay walk in rates, another 8 GBP. An expressive lesson.
Shuttle to airport was expensive.Friendly staff. Nice lobby with a bar and restaurant that stays open late. Comfortable room.