|General||24 hour front desk, Air-conditioned, Complimentary breakfast, Parking (free), Pool (indoor)|
|Services||A/V equipment rental, Business center, Laundry service|
|Policy||Pets not allowed|
Good, 296 reviews across the web
|Hotel Cleanliness||96% thought |
|Service||75% found the |
|Hotel Building||Building is pleasant. 74% of guests gave positive feedback.|
|Food||Tasty food. 71% of guests gave positive comments.|
|Beds||70% said the |
|Room Cleanliness||Only 64% said |
|Price||Price is tolerable. Only 63% of guests gave positive feedback.|
|Grounds||Grounds are not bad. Only 61% of guests had positive things to say about it.|
|Reception||57% indicated the |
|Old/New Room||For 58%, the |
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Cleanliness of the room
Need to stock more towels and face towels.
The hotel was conveniently located near a lot of restaurants and close to my business appointment. The hotel was very nice and clean. The rooms are very large and well equipped.
Keys didn't work.Breakfast could use a little work. I know it's free and what am I supposed to expect...
nothing special, it was ok
staff was horrible, had to wait over 15 minutes for someone to even come to the front desk for check in. Key would not work to the room, they never fixed it.Won't be staying there ever again.
The first room we were in was not cleaned, bathroom was dirty. Light didn't work, there was a funny smell. The hotel staff was nice enough and allowed us to switch rooms when we asked, however, the second room wasn't any better.When we called down to ask for towels, the front desk told us that it would be waiting for us when we came down to get the towels, instead of someone bringing it up. Good thing my husband was with me so that I could dry off from my shower!!! The keys they gave us worked 50% of the time, and then on the 3rd day stay, they cancelled our room access so we had to go all the way back down to lobby after coming back to our room for the night to find out that the room key didn't work at all!!!! Overall, the room/hotel was not what I consider to be a 2 and half star quality hotel.
The staff was very polite,helpful and nice.
noneThe heated pull was perfect for relaxation.
Price and location
n/aGreat place for the price and location. The staff is always nice and the hotel is clean. We stay her two or three times a year.
I cant think of anything I liked about the hotel.
They did not clean my room, the customer service was poor, and as promised, satisfaction was not guaranteed. Poor service.Unfortunately, I am unable to review the hotel at this time. Addressing my issues with management was useless. No rating or review is needed.
Location was pretty decent. Room size was good.
Air conditioning unit was on the fritz, and it was either hot in the room or really cold. There was no In between. The mirror in the bathroom had pulled away from the frame, exposing all of the glue, and the shower did not appear to be the cleanest.We were definitely disappointed with the quality of this Wingate. We have stayed in other Wingates as this one did not live up to their standards. Would NOT stay here again. Also, the breakfast was not very good either.