Located off Interstate 91 and the MA Turnpike. We are minutes from the Eastern States Exposition Fair Grounds, Six Flags New England, Naismith Basketball Hall of Fame, and easily accessible to many popular attractions in the Pioneer Valley. The hotel offers a 9,000 square feet meeting and conference facilities with catering available. AQUA LAGOON WATERPARK- SEPARATE ENTRANCE CHARGE APPLIES. Family package with Waterpark passes are available. Water Park passes not included with bar rate, only available with waterpark packages. Guest must be 21 years or older to check-in. Valid identification will be required for all check-ins. The following fees and deposits are charged by the property at time of service, check-in. Deposit: USD 100 per stay. Poolside Rooms include Microwaves Refrigerators, all other rooms upon request only.
When my mom and I arrived, we learned that we had booked a smoking room ( this was not specified on Kayak). We both have severe allergies and asked if we could change rooms. The clerk said it would be an additional $30.00. She went to the manager and the manager upgraded our room at no cost and gave us free breakfast!! The staff were do helpful and the room was beautiful!!