Gray Plaza Motel West Frankfort

Guests have highlighted the excellent value for the money, very friendly and polite staff, and the rooms being nicer than expected.

Some guests mentioned that the rooms were clean for an old building, while others noted a musty smell and dirty carpets.

Some guests reported that the advertised WiFi did not have an internet connection, which was misleading and inconvenient.

Guests have mentioned that the staff is accommodating, polite, and friendly, while a few others found the staff to be unfriendly and unhelpful.

The hotel offers free parking, providing a convenient option for guests traveling by car.

Some guests recommended requesting a room away from the highway to minimize noise disturbance.

Several guests reported issues with the advertised Wi-Fi, so it's advisable to confirm the internet connection upon check-in.

Some guests mentioned that certain rooms were nicer than others, so it may be beneficial to inquire about recently renovated accommodations.

A few guests expressed concerns about the lack of deadbolt locks, so it's advisable to confirm the security features of the room.

As breakfast service may not be available, it's recommended to check with the hotel in advance for nearby dining options.

While some guests praised the staff, others had negative experiences, so it may be helpful to gauge the overall friendliness of the staff upon arrival.

If you have specific accessibility requirements, it's advisable to communicate these to the hotel in advance to ensure a suitable room is provided.

Several guests mentioned cleanliness issues, so it's important to set realistic expectations regarding the condition of the rooms.

The hotel is close to several attractions, such as the Veterans Military Museum and Coal Miner's Memorial Park, making it convenient for sightseeing.

If traveling with pets, it's recommended to inquire about the hotel's pet policy and any associated charges.