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Minivan | $49/day |
Full-size SUV | $49/day |
Premium | $77/day |
Luxury SUV | $66/day |
2 locations in Westfield
2 locations in Westfield
Filters
Reviews
10.0 Wonderful
Dec 2023
2.0 Poor
Feb 2021
Pros:
The staffCons:
THE CAR‼️10.0 Wonderful
Jan 2020
Pros:
One of the best experiences I've ever had with a Rental Car Company. The staff is the best I've ever met! Really impressed with them!!!2.0 Poor
Jul 2017
Pros:
NothingCons:
I went to Congress St in Springfield, MA to pick up the car I reserved and they did not have a car for me and the guy at the desk said, "Too bad!" -After three phone calls with not much help I was told I had to travel 45 minutes to another location and they wanted to charge me $40.00 more than my initial reservation. Finally things got resolved at the Bradley Airport in Windsor Locks, CT location, but I would not ever recommend Springfield Budget. Friends don't let friends rent from Budget! Avoid at all cost!!!8.0 Very good
Jun 2017
Pros:
The rental agents at the West Springfield office were great and provided incredible service.Cons:
There was nothing wrong. The car was somewhat dirty inside and there were scratches on the outside of the car. But the agent that helped me was great and had everything filled out before I picked up the vehicle.7.2 Good
Sep 2016
Cons:
No after hours drop off, I had to drop the car, go to work, have someone return with me later to deal with the payment.2 locations in Westfield
Filters
Reviews
2.0 Poor
Jul 2020
Pros:
NothingCons:
I reserved a car I didn’t even pick up due to the fact I needed a major credit card as well I put a $100 deposit down and I want to know how can I get a refund10.0 Wonderful
Aug 2019
Pros:
Pick up and drop off was very efficient. Everything went as planned. No issues.Cons:
Nothing4.0 Mediocre
Dec 2018
Pros:
Rental was canceledCons:
We were unable to rent the car due to the insurance requirements for a 12 passenger van. Should have been stated in the rental process that regular car insurance does not transfer to a 12 passenger van and only those with special insurance or license are allowed to rent this size car. Very disappointed to find this out 2 days before our event.2.0 Poor
Feb 2017
Cons:
I booked a car rental through kayak and went to pick up the car and Enterprise was closed. I couldn't get a hold of anyone through customer service or anything. Apparently Kayak doesn't keep up to date with hours at Enterprise, I was very upset and was stuck with no car after driving all the way there.10.0 Wonderful
Jan 2017
Pros:
Car was brand new with only 6000 miles. Ready when we arrived. Simple and easy. Staff was very pleasant when discussing this with them. No issues so far.Cons:
Waiting for my gas charge to be refunded. We filled the car up before dropping it off. I called to make sure I was not being charged. I was charged and am now waiting to receive the gas credit. I am sure it will be taken care of.10.0 Wonderful
Dec 2016
Pros:
Car was brand new with only 6000 miles. Beautiful, clean and comfortable. Had many options and made our trip amazing!!!2 locations in Westfield
Filters
Reviews
10.0 Wonderful
Jan 2021
Pros:
High energy staff, very efficient!2.0 Poor
May 2020
Cons:
I wasn’t refunded my money back for services I did not even want!2.0 Poor
Jul 2018
Pros:
NothingCons:
I chose a 12:00 noon pickup time when scheduling my rental. When I showed up at noon the store was closed. This was a Saturday, and they wouldn't open again until Monday. This rental was for my family vacation that we had been looking forward to for months. After more than 2 hours on the phone with Hertz they proved to have very poor customer service skills or ability to assist me in any way. I ended up having to rent a car about 25 miles away from me for 3x the price from a different company. I do not recommend renting through Kayak (or any other travel site) - they don't communicate well with the actual company and the car rental company doesn't see any of the information you provided through Kayak. Find the deal on Kayak and then go directly to the car rental website and book directly through that company.2.0 Poor
Aug 2017
Pros:
The location of the business was convenient right off the highway. That was the only thing convenient about dealing with HERTZ.Cons:
The Manager at this location should take a course in Customer Service. When I arrived they told me I couldn't get the car I booked AND paid for because it was paid on a debit card. I advised him that this card could be used for credit OR debit but he simply said "NO". He had no solutions to offer and did not even try to help the situation. I told him I could put the deposit on an actual credit card as I only used the other card because it wasn't clear that I shouldn't at the time of booking. He said "NO". I said what can I do...he said..."I don't know what to tell you...you need to call this 1 800 number to see if they can help...I can't". Bottom line...after much stress and NO help we left to figure out another solution. Fortunately right down the road we found another rental company which actually new how to service their customers. We got a better car at a lower rate and were on our way about 20 minutes later. Never again will I consider doing business with HERTZ.2.0 Poor
Jun 2017
Cons:
When I arrived at Hertz, they did not have a car in class available, and offered me something of smaller class or wait two hours for my chosen car. I declined, cancelled and was told it would take 10 -14 days to get my money back/ although they managed to get my payment the same day.One location in Westfield
One location in Westfield
Most popular agency | Enterprise Rent-A-Car |
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Average price | $95/day |
Good deal | $93/day |
On average, a 7 passenger van in Westfield costs $95 per day. The cheapest price for a a 7 passenger van rental in Westfield found in the last 2 weeks is $49.
Car rental companies in Westfield that rent 7 passenger vans include Hertz and Enterprise Rent-A-Car.
On average a 7 passenger van rental in Westfield costs $666 per week ($95 per day).
On average a 7 passenger van rental in Westfield costs $2,856 per month ($666 per week).
Pick-up location | Westfield |
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Car types | Van |
Rental locations | 1 |
Airport locations | 1 |
Popular agencies | Enterprise Rent-A-Car, Hertz |