|General||24 hour front desk, Air-conditioned, Cable or satellite TV, Complimentary breakfast, Hot tub, No smoking, Non-smoking rooms available, Parking (free), Pool (indoor), Safe, Steam room|
|Services||Airport shuttle (free), Business center, Concierge service|
|Internet||Internet (free), WiFi (free)||Landmarks||
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|Big Mountain Lodge|
Large clean rooms and the employees
WiFi was very slow
nice, clean rooms; friendly staff, comfortable bed.
very noisy; space between rooms and into hall not insulated well.Overall, a very good experience!
I liked everything abaout my stay the experience was awesome.
Pool area needs updating.
Upon check in we noticed we had no towels food left in fridge from previous guests plastic liners hadn't been put in garbage cans and there was no soap or shampoo
The staff were working very hard to ensure we enjoyed our stay.
We were so disappointed to find that the water slide was gone. We were also disappointed to find the pool was out of commission as well, due to the tile needing to dry out so that new tile could be filled in where the slide used to sit.We ate at the Pizza Hut just a stone's throw from the hotel. It has had a facelift since we were last there, and again, the service is really attentive and helpful. Good family fare.
Very clean rooms and an excellent manager.
Love the ground floor for access but you could sure hear the people on the second floor.Good for the price.
The breakfast service they offered was excellent-It almost made up for the extremely hard beds and the fact that the waterslide was gone.
The website made no mention that the waterslide was gone, so we made reservations, but when got there, we were extremely disappointed to see the waterslide was gone. FALSE ADVERTISINGThere is nooooo waterslide!!! No one said anything about it being gone. When I mentioned it to the receptionist when we arrived, she didn't even say sorry or anything. She seemed rude and uncaring to me. We almost walked out. We had two very disappointed young boys after that too. So we swam in the pool but the hot tubs were outside. Buurrrr! This place is in Montana, and the nights get very cold, so why would the hot tub be outside? Oh, and one of the hot tubs were out of order, so we had to wait until people got out of the one,so we could get in. When we went to bed, the beds were extremely hard! Slept terribly. The only sa...