This Wickliffe hotel is close to many attractions including Cleveland Clinic, Lake Erie, Cleveland Hopkins International Airport, Cleveland University, Great Lakes Mall, Beachwood Mall and Richmond Mall. We offer an indoor heated swimming pool, fitness room, and free wireless high-speed Internet throughout the hotel. Refrigerator, microwave & rollaway beds are available upon request for an additional charge. No elevator on property. Pets are allowed: 10.00 USD per night per pet.
Friendly, accommodating staff. The breakfast was good, beds were comfortable, good location. Hotel Employee was a total doll, and the staff interacted almost like family. I enjoyed the atmosphere there.
It's a little chilly throughout the hotel, no working elevator, and pool is chilly as well.
The Staff was very kind and helpful. The pool was nice.
It was just run down. The room had lots of little things that needed attention--a wobbly chair and table, a dripping shower valve, a loose toilet seat.
Right off of I-90
The hotel was way past its prime. The furniture in the room was old and tattered. The desk chair was filthy. I'm just glad my wife was not along or we would have been looking for a new hotel at 10 pm.
The employees was very nice
Very dirty place!! The room was terrible couldn't even shower without shoes!
The staff was very pleasant/courteous.
The room had spider webs. No iron, telephone didn't work, had to use my cell phone to call front desk for an iron.
If electricity outlets didn't work The iron didn't work that ironing board didn't work food service was terrible I ordered food from the service you had in the menu no silverware order the salad hoagie into fries they only have gave me one fry no silverwa
Good value for the money considering it's location close to interstate free way I-80/90 and the kind of break fast served.
Bath room especially the toilet could have been updated.
Breakfast was poor.
The check -in process was slow and the hallways were pretty run down. Would recommend if this kind of thing doesn't bother you.
The front desk staff was friendly.The price, but you get what you pay for. Even a one star hotel should have windows that don't fall out to the floor.How about no fluid stains?Half the lights didn't work.I had to clean the A/C filter. Awful.
Tried to open window and it fell out.Disgusting stains everywhere.The A/C filter was completely clogged.I am a musician who travels frequently.Not much gets to me, usually crashing for a few and leaving,but this is easily one of the worst hotels I've seen
Staff was very courteous, but not particularly knowledgeable of area and verbslly unresponsive towards breakfast issue
Breakfast was not good. Food was cold, toaster didn't work, microwave didn't work. Light bulb out in bedroom. Tv would only work if wall switch was on. Light working on same swith as Tv could not be turned off. .. had to unplug.
We enjoyed our stay and all the great amenities.
I wish there would have been an elevator.
Location is great. Staff are amazing.
Rooms are old and dirty. They smell old. They need to be updated.
indoor pool, breakfast,wifi
no ice in nearest ice machine, couldn't get tv remote to work, they didn't make up the room
It had a pool.
Room wasn't clean when I came in, dirty towel left in room, cigarette on the floor suppose to be no smoking room but didn't smell that way. Keycard rarely worked. Maids were nice, manager wasn't friendly when I asked for new keycard. Wouldn't stay again.
Somebody in the hotel was smoking marijuana and it could be smelled in the hallway. When I checked in, the man asked for my card and I was charged again got the room, I'm still waiting for quality inn to reverse the charges back to my card
although the building was old and a little dirty and off the beating path so to speak the bedding was clean the eating area was clean and the staff was really nice
the building was old and in nead of repair and updateing and it is is a sort of remote area
Some employees were not so professional.
Not one thing.
Everything about this dump is sub par. Dirty, dirty,dirty. Not much else to add.
Easy access to the highway.
A bit of sketchy neighborhood. My customer was not happy that I was there (single woman). But I was fine.
Well-maintained breakfast and eating area. Hot shower and clean towels.
Being automatically assigned a smoking room. Burn holes (cigarette) in the carpet and bedding. Room odor. Discoloration on wall of the bathroom. Mold?
Cleanliness and room space
The location was close to the office that I attended
The hotel was old and dirty, the rooms and bathrooms were not maintained properly
This hotel was super run down and we immediately checked out and looked for other accomodations.
The best thing about the hotel was customer service. They were all friendly and allowed us to check in two hours early. The shower had a nice shower head and a curved shower curtain for more space. Close to highways!
The room was nice but it was raining outside and there was a spot in our ceiling that was leaking water. Parking: had to park behind building and walk all the way around to front entrance. No outside room card entrances.
EVERYTHING. Lazy, unprofessional staff. Dirtiest hotel rooms I've ever stayed in. Do not be fooled by pictures. Though some of the parts of the rooms were updated, they have not been maintained by this facility.
Decently clean rooms with a good level of upkeep. Good proximity to I-90.
The lobby reeked of cigarette smoke.