This new Quality Inn and Suites features free hi-speed internet, Quality Q Corner Cafe Breakfast,TGI Fridays, meeting and banquet facilities. Adjacent to the Wyoming Valley Mall it's a short drive to the Wachovia Arena, Mohegan Sun Casino, Pocono Downs, Sno Mountain Ski Area, Scranton/Wilkes-Barre Airport,NASCARs Pocono Raceway, and much more. Airport Shuttle requires 24hr notice. Long Term Rates are available by calling directly to the hotel front desk or Sales Department. Pet Accommodation: $20.00 USD per night per pet. $200 USD max charge. This amount may differ for long term guests. Pets must be kenneled and not left unattended. Pet Limit: 2 Pets per room. Cats and Dogs only. Valid photo ID is required at check-in. Reservations with declined credit cards will not be honored.
The staff is unbelievable. They are the best.
The property was very dirty and there was blood on the door frame in the bathroom.
The staff was exceptionally helpful and friendly, especially hotel employee in Guest Services. She went out of her way to ask my family and I at the b-fast if we wished anything further prior to cleaning up. She was attentive and nice.
Very comfortable and clean.
The Staff. Super friendly and outgoing. The general space was clean. The breakfast buffet was awesome and I liked the courtyard.
I selected a smoking room because I smoke. The bathroom tub was covered with burn marks. The bed skirt was torn and should be replaced. I won't select a smoking room again.
There is a TJI Friday's connected to the hotel which makes it convenient. It's a little more pricey than usual but worth the convenience. There is a limited room service menu as well. The breakfast area is large for seating.
The room had holes in the curtains and carpet, the shower was dirty but the bed was comfortable and seemed clean. We did order an appetizer to go and when we got back to the room it was missing the dip and the potato skins weren't even warm.
Only positive is proximity to the Interstate
Room was filthy.Greasy oily hand prints in the bathroom, walls and shower stall. Main area walls nest to the bed were filthy also. Breakfast out of basic food at 8:30 am on Monday. We will never return.
the location was great, the breakfast was excelent
I liked that the people that work there were all so friendly. I also liked that TGIFridays was next door. The beds were great and it was close enough to everything.
I didn't like that I had to come home and end my weekend. There was nothing that I didn't like about the hotel though.
I had moved to another room because the first one was not clean, but I found the other room the same.
Hotel Employee, our host was friendly and accommodating. She went the extra mile to see to our comfort.
The outside of the windows were very dirty.
Very convenient to town and interstate. Attached to Friday's Rest. Clean.
Some of the outdoor spaces need a fresh coat of paint, but roon was clean and painted.
Old and dated, washing machine was broke, no pool, and all around kinda shady.
The location met our needs perfectly. It was an old hotel updated, not everything was A1.
Parking was difficult on Saturday night. There was no other chair other than the desk chair in the room. There was actually room to place another chair for the second guest in the room.We were not given a receipt upon checking out, need one sent from U
Hotel was is exactly what is to be expected for the money. Very nice staff. Hotel Employee at the front desk was friendly and accommodating! Great service. They have a shuttle that will run you to the casino for free!
The desk attendant was nice. Free coffee and light breakfast. Everything in the room worked. Exactly what to expect for the price, would only recommend if you need a cheap place and only sleeping there.
The room was dirty and loud. I wouldn't walk on the carpet without flip flops. Dirt and thick dust build up obvious in corners, floor boards. There were empty candy wrappers shoved behind the bedside table left by a previous guest. Bed was OK, clean.
The room was great
Location close to family
Carpet was ripped and dirty. TV did not get all HD channels. Bedside light did not work and we reported it to the front desk. Maintenance came up and said he would replace light at 8:30pm. At 10:30pm he still had not returned with a different light.
When asking for linens was told they did not have any clean linens available. Also asked for extra blankets was told by houskeeping they didn't have any they could supply. Was advertised they had an indoor pool/hot tub not true. Also had to climb stairs
T.G.I. Friday's was convenient, with good value pricing and good service. Room was of adequate size and cleanliness. Continental breakfast was adequate.
The air-handling unit was very loud and blew directly at the bed. The property ss a whole seemed dated and tired. Did not expect or like exterior room access. This is a motor inn, not a hotel.
Clean room, working hot water, fast WiFi, great linens, TGI Fridays, Eggs incl for breakfast, no room odor, good heat, good bed, easy parking just outside the room, good shower pressure/stream, soft pillows, good cable channels, fitness center.
CRT TV and no HD channels, door security and air seal needs improved, outdoor security needs improvement.
Service was good breakfast was excellent
Walls are thin can hear everything going on outside
Clean for Price
Breakfast was just ok and they were tearing it down 2 minutes before it was supposed to close.
spots on sheets staff replaced
Channel selection was good..priced right.Bed was comfirtable
Non smoking room but it smelled of cigarettes. .HUGE stain on the carpet..
although this hotel seems centrally located that was only plus
very aged and large potholes on entrance. Problem getting in and out
Shower Room, water does not flow down and you're standing in dirty water of prior shower taker, not to mention if it was cold weather you would have been standing in very cold water, did not feel clean after my shower.
Close to our sons home
This hotel has really gone down hill. The room where they served the Continental Breakfast was filthy! Many unsavory characters hanging around as well....will not stay there again
It was cheap
the smell in the room, and the cigarette holes in the blankets
Had food facility located in same space
Front wall of room was all glass did not feel very safe.
location and good price
room was small and not everything worked as it should have. bath tub not in very good condition and heat lamp switch had no knob so it could not be used.