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Minivan | $110/day |
Premium | $66/day |
Passenger van | $167/day |
2 locations in Wyoming
Filters
Reviews
2.0 Poor
Dec 2023
4.0 Mediocre
Oct 2022
2.0 Poor
Mar 2021
Pros:
Didn't like the service and the car was dirty and smelled like cigaretteCons:
better customer service experience, more helpful staff10.0 Wonderful
Jan 2021
Cons:
Nothing8.8 Very good
Aug 2018
Pros:
The impala was very comfortable, quiet and good on gasCons:
I thought it was expensive for a 5 day rental4.0 Mediocre
Jul 2018
Cons:
I ordered a 7 passenger + 3 bags and when I went to pick up vehicle they did not have that particular vehicle. I had a 7 passenger / 1 bag Tahoe and not Suburban. Very disappointing and an uncomfortable journey. Will not rent through Kayak or Hertz...3 locations in Wyoming
Filters
Reviews
2.0 Poor
Sep 2020
Pros:
Staff was helpfulCons:
Ordered a compact vehicle and when I arrived all they had was an old big truck - let them know that I have never driven a truck and the employee looked at me and didn’t say a word. When asked if they had a different t vehicle I was told NO2.0 Poor
Jul 2020
Cons:
I booked a vehicle they didn't have, so I never got a vehicle.6.8 Okay
Jun 2020
Pros:
There was no one there at drop-off. We had to write down our mileage and go inside for to the rental office. We wanted a final statement but he said he would email it. 27 hours later, we still don't have it.Cons:
Do NOT give other locations if a person requests the airport rental. We rented from a down town agency without our knowledge. Didnt find out until our flight was delayed and we called to notify them and found out they closed at 5:00pm. Very worrisome and costly to have it changed last minute. NOT GOOD!!6.0 Okay
Oct 2019
Pros:
The car was good for my needsCons:
I requested an airport rental when I searched and when I went to the Enterprise desk at the airport I was told that it was off site. When I asked if they could come close to the rate it would have doubled. I had to take a $22 Uber to get the off site location. Of course I had missed that this was off site rental, but I would think Kayak could have highlighted that fact when reserving since my search was for an airport rental. This way the customer agrees to and it calls attention to it.10.0 Wonderful
Aug 2019
Pros:
They initially called me 5 minutes before picking up my rental arranged online and told me there were no cars and to go go a different location (where the rates would be different, longer commute in rush hour). However, upon arrival, the team worked out an acceptable solution.Cons:
Online availability being accurate with the store and the 3rd party vendor who I used to book this car.10.0 Wonderful
Jun 2019
Pros:
Great staff, easy to deal with.Cons:
No overnight parking.2 locations in Wyoming
Filters
Reviews
2.0 Poor
Apr 2024
2.0 Poor
Mar 2024
2.0 Poor
Dec 2023
2.0 Poor
Sep 2020
Cons:
Staff was very unhelpful. We had a reservation but as we were an hour or so late they said there was no longer a vehicle available for us. I have had issues with this location before and will never go back.5.2 Fair
Jun 2020
Pros:
It was fine, the office there is a bit rough and untidy.Cons:
The car smelled horribly of cigarette smoke and pot. It gave me a headache and I had to apologize to anyone ahead of time before they road in it.10.0 Wonderful
Jul 2019
Pros:
The staff was courteous and the drop off was easy.Cons:
We had to wait in line to pick up and to drop off, but it was not the fault of the staff. They were doing the best they could, but there was only one person working the desk.2 locations in Wyoming
Filters
Reviews
2.0 Poor
Aug 2020
Pros:
I arrived before the rental center opened to pick up my vehicle, which was reserved several days ahead of time. I was to pick up at the 9 am opening. I was told by the counter person my vehicle was not there yet, and I would need to wait. She was very nice, to be clear. Then, after waiting for 20 minutes, I was told by the same woman that my car (a special 12-passenger van needed that day for a family trip) could not be found, and no one at any Avis ops center could help, and/or did not return her calls or texts. I continued to wait while she made calls as line volume permitted. She finally learned that the previous renter had not returned the vehicle and I would have to wait until at least 11. I asked for a substitution and got little help, so I walked down the street to Enterprise and they had the vehicle I was looking for, with a price match. After a 90 minute wait that meant missing other pickup appointments and delaying my family’s trip for nearly two hours, I was on my way - with a van from a competitor. Thanks for nothing, Avis. I will be going down the street to Enterprise from now on.Cons:
Pretty much everything.4.8 Mediocre
Apr 2019
Cons:
The customer service was not greatPick-up location | Wyoming |
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Car types | Van |
Rental locations | 0 |
Airport locations | 0 |