||||Excellent - 506 reviews|
The BEST WESTERN Alpen Resort Hotel is a modern first-class resort, situated near the railway station in the traffic-free Zermatt, Gornergrat station and ski lifts. All our comfort rooms have a balcony with view of the famous Matterhorn. The restaurant features excellent food and a large wine card. Start your day with our complimentary full breakfast. We hav...
Overall Rating - Excellent - 506 reviews
Also good to know about the hotel:
Good restaurant service
Swimming pool opportunities.
Hotel room safe was non operational. The lights and outlets in the room are controlled by a master switch which requires the door car-key be inserted to make them operational. When the switch is engaged there is an awful unpleasant high pitched noise.Location is not directly in central part of the town. A construction crane blocks view of the Matterhorn, though some rooms do have a view of the mountain. Food was good but too expensive in the hotel restaurant. ... more
This was a geat hotel at a fair price. We had a large room, and from our window we had a good view of the Matterhorn. Could not have asked for better. Nice room, great people and all within easy 6 minute walk from the center of the village and everything from the train station to places to eat. We would stay here again in a heart beat. ... more