Find cheap flights from Bogotá to Madrid from $387

Boarding - It is unclear where the line for the group are given the signs. A solution would be a diagonal arrow pointing to the lane in which the lane for boarding of a given zone should form. As it is now, you are guessing which side of the pole the "zone 3" sign is telling you to form the line. Inflight Entertainment - The Spanish subtitles function didn't work for movie watching (in fact, all subtitles didn't work), so was difficult to follow along and I watched the movie in silence without words.

Happy attentive flight crew. All in all good flight the night flight works well. Getting into Mexico City early so you don't get caught up it all the immigration and custom ques, additionally, this helps when exiting the airport and crossing the city to your final destination. All works very well and would do it again

Planes seat could be bigger very uncomfortable for tall humans.

Business class was economy with a table in the middle seat. That is worse than economy. No food and no entertainment. Very poor representation.

Made payment for extra baggage online. When I got to check-in, they made me pay again. Lesson learned - Dont buy extra luggage allowence online, only pay at check-in.

I expected the plane to be as the one I took from manaos to Bogota and unfortunately it wasn’t as nice, the sits didn’t recline and there was not onboard entertainment.

i was charged $140.00usd for my backpack the only luggage i had was my backpack

More than 3 hours of delay and not even a snack was given.

Seat space was terrible no food on a six hour flight

Boarding was very expedite. The chairs are fixed you can't rest comfortable during the flight.

No comfort at all. You should add at least 1 meal or a bottle of water. I wanted to buy one sandwich and everything was gone.

The temperature was cold and the food that we had to pay for was awful. The crew didn’t even offer a free glass of water. It was a long, expensive and uncomfortable flight.

They could offer food and drink without having to pay extra for it,

Discomfort has become a feature in Avianca flights. That isn’t terrible on short, local flights (most of them 1-2 Hrs)… but a 7-Hr flight with no water, no coffeee, no nothing (unless you buy it) is just not right. Uncomfortable seats, almost inhuman space between chairs, in long-haul flights needs to be reviewed by airline. And unavailable entertainment system doesn’t help either. Flight was safe and on-time, which isn’t easy to achieve. But all other features aren’t features: they’re a modern way of torture. Avianca really needs to up their game, or bluntly declare: we’re an ultra low-cost airline, and fees will drop accordingly.

No complimentary snacks, food, beverages (even water) blanket and pillow on a 6 hours long flight (economy comfort). A low form of nickeling and diming. Lost a recurring pessanger over a soda. Will never fly Avianca again.

Very BAD crew service They ignore at all any call for service . Very rude from the check in process to all the tripularion members in the fight .

The flight, the staff and the airplane were all fantastic. I highly recommend.

Boarding, crew and flight were very smooth and efficient. It was a bit difficult to understand the announcements on board, but it is a minor thing. What was quite bad was the very long time it took to retrieve the luggage at the Frankfurt airport.

Terrible app. Working off paper stickies for seat reservations doesn’t work anymore.

Impossible to check in via the App. Kept on getting emails offering upgrade. When followed through not available. Wasn't any food anyway.

I like Air Europa in the way you make passengers feel important, well attended the whole trip.!It was first time in your company and hope I can repeat this experience many more times!

Place above head to place the rucksack in is smaller than in other planes, so it needed to be located under the front seat.

Totally unprofessional crew, lack of empathy and disrespectful responses. Flight got delayed for Mechanical issue for 3 hours got on the runway then back, then disembarked and just waiting with no one explaining anything and missed my connecting due to that.. the crew total lack of professionalism is totally unseen anywhere.

Seats on the plane were too uncomfortable for a 9 hour trip, especially when the flight was completely full. Crew treated passengers as if we were cattle. Desperate rush to get food served so they could enjoy First class food at the back of the plane... I went twice to the back of the plane (no one answered the flight attendant button) to ask for coffee and was met with a very abrupt response... 'YOU HAVE TO PAY FOR IT'. The only thing staff could think of saying to me was 'la mascarilla senior!'.... In a way I do not blame Air Europa for getting away with this lamentable service, they are one of only two carriers flying between Spain and Venezuela so do not have any competition... I do not think they would dare offer the same service on a flight from London to Los Angeles!

I like the team but I don't like the food you provided with money. I want free food and free water.

An average flight experience. For our transatlantic portion, they provided a main meal and two snacks. However, the food was not very tasty and the drinks far too small and infrequent for such a long flight. The regrettable part of the flight was that the toilets were extremely filthy. I feel this is unacceptable.

Both flights were delayed. I lost my connection on the way back. No voucher or anything was givenx I had business ticket and no support to make it on time. I got to the door running 5 min after they close. Food really bad. Breakfast in business was worst that I what I remember in economy. Even though I have accumulated many miles, I don’t think Inwill keep buying Iberia. I am a frequent business traveler.

The food is really eco only level. Breakfast was shameful. I am considering to stop flying with Iberia. Business prices are as expensive as other companies with much better service.

Late boarding. Delayed departure leading to rushed connection at Madrid Barajas. Not necessarily Iberia's fault but delay loading cargo didn't help.

Took too long to tak off but besides that it was good

They made my flight a disaster they had me pay for bags that I already paid for through Iberia airlines and the hostesses were super mean and racist they just turned my vacation to a total nightmare and disappointment in fact they even had me rethink even no to go to morroco ever again even if my whole stay at the country was so nice and fun and perfect but anything at the airport and with the airline was a disaster do not recommend will never take a flight with them

All went smoothly, no problems; friendly crew. I would have appreciated a head pillow ;)

Staff not so nice, very dirty bathrooms, things in the hallways, food was not very nice.

Tampa to Charlotte - very upset that the orig flight from Tampa to Charlotte was delayed because they couldn’t refuel properly so we missed our connection. Not at all happy about how American handled it. Very inadequate amount for meals ($12 per person for a meal???) and the guy (Kelvin) acted as though he was doing us a favor providing extra vouchers for breakfast when, in reality, he simply duplicated the dinner ones so we would be on our way - very dishonest and poor customer service. (By the way, his gum chewing and body language was very rude) We arrived our final destination more than 24 hours later. Very bad business. Charlotte to Madrid - although the flight we finally got on was 24 hours later than scheduled, the actual flight was comfortable and pleasant. The movie choices could have been better. Madrid to Sevilla - The food was good but basically thrown at you with a don’t bother me attitude. The plane itself was quite dirty!

Todo bien. Pero intente ver una película y me dijo que no era compatible con el navegador de mi celular. Raro porque mi cel es android.