entertainment (use your own hardware) was difficult and I don't like tiny tiny screens for movies. "we're locking the bathrooms" messge came as they locked them. how about a warning, e.g. we will lock bathrooms in 15 on our final approach...
entertainment (use your own hardware) was difficult and I don't like tiny tiny screens for movies. "we're locking the bathrooms" messge came as they locked them. how about a warning, e.g. we will lock bathrooms in 15 on our final approach...
Temperature was very cold. seat was uncomfortable bc headrest did not work properly - the earflaps would not move.
Smooth easy flight, good overhead storage, air in cabin was good, clean toilets
Alaska airlines was good! Friendly staff, good communication and respectful. The alaska airlines help in everyway they can
My flight was delayed in Fairbanks by 45 minutes with no explanation. My next flight was delayed 3 hours in Anchorage then cancelled altogether. Alaska Airlines App was not helpful as it auto-booked me to reach home 2 days later than planed. And I had to fly back to Fairbanks if I wanted to continue with that change. The only real assistance I received was from the Alaska Airlines gate counter supervisor. She was able to get me home one day earlier. This was my 1st experience with Alaska Airlines and it will be my last.
The person sitting next to me did not fit in one seat, so I effectively only had half a seat to myself. Airlines should come up with a strategy to sit oversized people in a way whereby they are comfortable but don't disrupt or take over other people's seats. It's unfair.
Very below what I expect from Alaska/ On Feb 19, my foight JFK to Portland Flight was three and a half hours late leaving JFK (NOT due to weatherat departure or destination) In addition to losing this time, I then had to take a taxi home, rather than public tranist due to the late hour. This added $45 to the cost of the trip.
Check in, outstanding...very helpful and assisted me in my transition, adjusting to new environment and procedures. It my first flight since I have dementia. I ask for assistance thru out the Trip home. She and crews looked out for me. Kept me comfortable in a tight packed plane. They were Full...Thanks... Two flts from Seattle and Dallas gates were changed....Thank God for your assistance. Wheel Chair got me to both New gates in time. I was lost...they held The last flight. Dallas to Louisville. I arrived...Bags came in....Miracles do happen with the People that Care...Thanks...Perry
Packed flight. Excellent crew. Served snacks twice all very efficient and polite. Even the lady that checked in our bags was so friendly and pleasant
a 56 flight should ls offer a light snack other than pretzels and a tv or movie