Great service. Got in early into Seattle and everything went great.
Great service. Got in early into Seattle and everything went great.
My flight was on schedule, ground crew looks overworked, flight crew was great but refreshments could be better. The plane was clean and fairly new. Seats were comfortable but leg room was tight.
Always reliable customer service. Especially, the extra care on a long flight back to the Mainlaind.
My flight was 11.47 AM Alaska opened the check in desks in honolulu airport at 9.30 . We have been waiting for about 2 hours suffering to check inn which should be 3 hours before departure but they came late . Crowdedness was high , we all got tired .
Boarding was smooth and efficient. Flight Attendants were polite and friendly. Lots of overhead bin space because of the way people placed their bags.
Good flight, but the air was very cold throughout the flight. One small blanket was not enough.
I loved having a nonstop flight! Everyone was so helpful and having a wheelchair was the best idea my husband and son thought of and wanted me to have! I have AFIB and the ladies that pushed me were a great blessing! Thank you, American Airlines!!
Good service by crew unlike my Delta flight to LA No TV was downer and flying MAX 9
The checked baggage fee was too expensive. Will go back to flying Southwest. The crew were nice and the flight was fine.
The price was great and the overnight flight was perfect for my trip timing. The crew was super. (12D) Seats are so small, and under seat storage was compromised by aircraft feature that made it impossible to put my bag under the seat….
public website still broken for years randomly blocking browsers with privacy options active after loading a page maybe once. check-in on laptop was almost impossible but eventually randomly worked. had to print pass at airport since couldn't get back in to load digital pass on mobile firefox or chrome. red eye flight so smooth onboarding, plenty of room to spread out, easy offboarding. onboard wifi instructions mention vpn can cause problems connecting but fails to also mention private dns. no printed or built in menu list, seems weird to require personal device to point at qr code link for menu which does not even allow direct ordering. people with health condition risk related dietary restrictions trying to avoid for example cholesterol and sugar are left guessing what they can order either way without nutritional info highlights (cranberry juice was minute maid cocktail with as much suger as typical can of soda). tap to pay wasn't working and always seems sketchy to manually enter card info. good movie variety, so limited tv was okay.
Boarding super slow with people allowed to linger in aisles
There were choices for the snacks. Good choices and tasty lunch and breakfast as well.
First time travel in economy and the worst experience I ever had ! Shame on paying 600 dollars to be in a tuna can ! Service was terrible no even water no even class no even matters your flight attendants were lazy and sloppy very bad experience! After all these years traveling in first and once I try this cause I need to go to a destination for an emergency wow shame on you !
Everything was smooth and easy to fly. No complains and a lot of thanks!
More space in the cabin. The guy in front of me leaned his seat back and I felt he was sitting in my lap.
We checked one bag. That was fast and the agent was fast and super nice. At the gate, boarding was fast and efficient. Flight was uneventful which was great because it was early in the morning and most folks were sleeping. Landing was great. Delta does a really good job of making the flying experience better all around considering you are sitting in such a small space on a plane for several hours. Flight from ALT to Panama City was short and uneventful as well. No entertainment but no need since it was such a short flight.
The announcements about boarding were unclear and har.d to understand I almost missed the flight even though I wa in the boarding area. .
Delta and partner KLM continue to deliver and excellent flying experience with professional crew members and in flight food and entertainment
Pricing of seats is difficult - price transparency has disappeared. First class, business class. Comfort plus, economy, basic…. Especially the pricing of seat reservation. Used to be but early get a better price; now it seems prices are falling as we get closer to departure. Miles ticket value has gone away. Give me a break. Everybody is playing the game of upselling and delivering lower service. When demand drops, so will the game of price gouging, but we’ll see.
The crew were really great, but the 4 hour delay in small chunks was the worst.
Everything was very good. Boarding and takeoff were on time and organized. Had a good flight
Other than the two hour delay, it was fine. Of course they were very professional and kept us informed throughout the whole delay..
Good. The wife was not working but then it got resolved.
Good boarding. Crew started quick with drinks and food. They came around several times for trash which I really liked. Other than turbulence due to storms in the area, flight was great.
Seats are way too snug for my hip to knee ratio and the recline on the seat in front of me made my experience worst. My legs had no room at all. Not a plane for people 6 ft or over unless you fly first class.
Poor. 3 hours on the tarmac waiting for maintenance. We’re told numerous times it will be 10 minutes. Once going tv was blurry. Seat cramped. Not good at all. Missed an important meeting as a result.
I like the united App ,easy to check in and baggage.
Flying First Class, the food could have been much better. The seat wasn’t very comfortable.
The crew was not friendly . Service was poor. Food was not great. It was also an older plane that ha some equipment issue.
Lots of weather delays that were poorly communicated and managed. I get there are weather delays but they didn’t make it clear what was happening or comfortable on the plane
Me and my husband experienced very bad in American Airlines. We missed our flight going to Doha. The American Airlines was delayed we arrived already 10:27pm. Supposed to be 9:40 pm. So what they did they rebooked our flight and they gave us a hotel. When we arrived at the hotel the front desk said it was fully booked already. Oh my gosh! I said why did you accept the booking if it's fully booked. The guy said that's American Airlines they just book even it's already full. That's 2am already, we have nothing to do so, we decided to go another hotel. We pay the room, food and taxi. Pls give an action on this matter. Refund our expenses and give us more compensation. Not only our room, food, taxi but also our efforts, tiredness looking for a room that can accommodate us.
Horrible. Flight was delayed and very bumpy. I was super unhappy
No meal on a cross country flight? SFO-MiA is pretty much the definition of a coast to coast flight. No meal provided. Sky high wi-fi rates too. Stop nickel and diming your customers.
Absolutely filthy flight and not equipped for a trans US
Overall okay. Ipgrades ate worthless anymore. Wish I’d not been so loyal To them for so many years. Platinum many years. Gold for life. Usually 20th-30th on upgrade list.
The male steward shoved me hard when i sleeping on the isle, woke me up the only way incan descripe it was Violently. I wanted to cause a scene but was able to putnmy anger innch check, i want complain to AA
All the British airways staff were very helpful and friendly. Every thing was very smooth running from checking in boarding and arriving 40 minutes early. Which is a brilliant start to your holiday.
Good over all but my flight from. Miami to Barbados the airplane was very dirty like I have never seen before. It looked like that plane hasn’t been cleaned in a long time and I fly about one time a month.
Overall a fiasco. My first flight was delayed so late that I would have missed my connection. I had to cancel the flight and reschedule for the next morning. I took over half an hour to retrieve my luggage. I already paid $30 for checked in luggage for the flight I didn't take. When I checked in for my new flight on app I paid another $30. I went to the kiosk for my luggage tags and was charged $40. (My baggage didn't make it on the connecting flight but was delivered at 10:00 that night.) Later that day I requested a refund of the baggage fees. I received an email stating my refund was complete in the amount of $234.62. I didn't realize that meant my return flight was canceled until I tried to check in at the counter. They had refunded the wrong thing. It costed me $381.10 to book a new flight home. At least my baggage made it home with me.
Kahului (OGG)United States
Orlando (MCO)United States