Find cheap flights from London Heathrow Airport to Houston Hobby Airport from $443

The customer service was excellent! Check-in, baggage check-in, boarding, the flight went very smooth.

Leg room was lacking. Legs crammed into seat in front.

It was delayed several hours which delayed our connection in Denver. Not happy.

Ok, but comfort was lacking as the seats were way to small

All good except paid for wifi that did not work

The flight I was connecting with waited for me even though my 1st flight was late. I really appreciated that.

Some of these FA’s need attitude check. Snarky bitches

This flight was a code share on Air New Zealand.

The plane boarded and deplaned twice before the crew timed out. Flight was 7 hours late departing. Horrible experience!

The overall ambiance was good. Seating ain the last row not so pleasant.

Somehow I got “offloaded” even though I had my boarding pass and was in transit Food is horrible Staff were nice and cheerful No headphones were provided on 11 hours flight

The staff were very helpful with lots of refreshments on offer. The toilets were clean. The seats were comfortable and entertainment was good. No complaints, it was excellent.

The main flight was OK but the second flight was chaotic with delays

amazing! they were so kind and allowed us to sit on empty seats so we could stretch our legs and sleep good. Food is amazing as well plus dessert in the middle of the flight!

All the British airways staff were very helpful and friendly. Every thing was very smooth running from checking in boarding and arriving 40 minutes early. Which is a brilliant start to your holiday.

Overall it was good but not great. The aircraft was an old and seats didn’t recline in business class unless you kept playing around with it.

No nice at all, delayed and I lost the connection over xmas

Food was terrible. Flight attendants OK. Only saw them at food service. Other than that they paid no attention to the passengers at all.

On time flight , great service from crew , comfortable and enjoyable

The plane was subbed for another last minute, the gate was changed last minute. Could live with that but we boarded and there was a delay which totaled an hour in the end. There was a technical issue which meant wheels needed to remain out for ten mins after take off. My USB phone charger was broken as was the headphone jack which meant I could t enjoy the IFE and could use my phone after a few hours. Even the map function on the plane failed to work after a few hours.

My concern is with Flight: 441 IAH-FRA I was very cramped in my seat and the person in front of me was reclined. I pulled my wallet out of my purse and when finished I did my best to cram it back into my purse. Our flight was very delayed and we were rebooked twice and lots of airport time. As I got off the flight I noticed that I had dropped my wallet( containing all my credit & debit bank cards + 240 US dollars & 240 Euros. I spoke to customer service & Lost &Found. I was denied access to look on the plane. Therefore I have been without money and given no help. Paula Bjork 503.545.6698

So far so good. I missed my flight because of the Lufthansa diversion. United helped me to figure out how to get accommodations from Lufthansa for my long layover. They help me book appropriate onward flight.

During the flight there was a medical emergency. We were diverted. Of course I'm thankful they cared for the health of that passenger, but they did a poor job of communicating with the rest of us passengers. In the end we arrived at our destination several hours late, with no direction of how to rebook missed connecting flights. It all worked out in the end. Those of us that needed accommodations were put up in a hotel by Lufthansa until we could make it to our final destination. But it was United Airlines Personnel who really helped us navigate the process.

It was a short flight, no real service (which is okay). Very bumpy because of weather.

Always a pleasure to deal with United's helpful and knowledgeable staff

I'm Canaadian. I hate Air Canada. I used to give them a pass on their international service. No longer, They suck across the board now! Old planes, exhausted staff bad food and shitty entertainment. Your seats need reupholstered! Start with that...

Good experience. Food was great and passengers helped rearrange seats so our family could be seated together

Great flight. Left on time, not very crowded. Quiet and the right temperature.

No eye patches , socks given out for overnight flight! The snack on the short haul was a cube of chocolate! The seat was uncomfortable for a long haul - not enough cushioning!

Overall experience is good with boarding and food. There was no entertainment provided on a leg that made it bit harder.

The crew was very attentive and kept busy serving a variety of treats!

Offered vegetable curry when it was actually tofu which I don’t care for.

The flight was good the crew excellent…but take off delayed three hours!!!

Both mine and my husband's chairs were broken. Also it took 2 hours to get our bags after our flight which was wild.

perhaps eye contact with the cabin crew, instead of abruptness and an impatience to serve.

Not enough trash pickups throughout the flight. Everything else was great.

Overall good, the gluten free food is very hit/miss though and you must tell them you have an allergy days in advance.

All was good. The headphones they supply are of poor quality. The food is good but too much dairy.

Seating space was crowded and I am a very small woman.

I sat in the last row of seats. On an 8 hour flight they allowed folks to stand and talk and drink in the back area near the toilets the whole time. They were at times loud and in the way. It was a little annoying. The crew on this trip were pretty mediocre and the plane was littered with trash when we disembarked.