Cheapest flight | $430 |
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They did get us booked on a later flight, but it made us miss our connecting flight. So, we had to stay and another state overnight with no luggage or clothes. Because they kept our luggage at airport for next flight on the next day.
They did get us booked on a later flight, but it made us miss our connecting flight. So, we had to stay and another state overnight with no luggage or clothes. Because they kept our luggage at airport for next flight on the next day.
Flight was on time. Staff were friendly. I paid for Economy Plus but was required to check my standard carry-on luggage due to lack of space on the aircraft. This cost me 30 minutes, unexpectedly, in waiting at the baggage claim. This experience did not meet my expectations.
Crew is way too many times on the intercom re explaining the same thing
Amazing comfortable chairs great snacks super friendly staff pilots did excellent job. Smooth sailing all the way. Definitely be flying United more.
We waited too long to get water while the plane was on the Tarmac awaiting de-icing.
Easy peasy. Crew was great. Take-off and landing nice anc chill (good job by the pilot). Thank you UA!
The plane was delayed coming in and on the tarmac. I was coming from another flight so it made for a very long day. The stewardess kept trying to slam the overhead bins closed and I was worried that she had damaged my new luggage. They ran out of snacks and lccdsddd me a hummus box which was nice. It took them a very long time to pick up the garbage so I could not go to the washroom and had little time. To prepare for disbarment. The TV system was hard to control from the armrest and picture wasn’t clear. The crew did apologize several times for the lateness. It took the Denver airport an unusually long time to de-ice the plane.
By in large it was a good experience. The flight crew was great and that's the most important to me. Boarding was fine.
It was fine. Everything ran on time, crew was great.
Staff friendly and app worked really well. Modest delays were frustrating
The flights from Tri-Cities to Charlotte are always on planes that are too old and too small
Pulled out of the gate only to sit in the tarmac for an hour and a half for paperwork. Paperwork. Went back to the gate to refuel.
The arriving flight was a few minutes late, but the gate crew helped to deplane and board our outgoing flight quickly and efficiently. We were able to depart quickly and arrive at ORD almost at the posted time. Great job.
delayed and had to switch planes because first plane was broken.
Flight to Phoenix was delayed 1 hour and was not weather related. Flight Denver was delayed 2.5 hours and again was not weather related as the plane came from San Francisco.
Wheelchair was waiting for me,changed to a better seat which was great as it's hard for me to walk
I don’t think I should have to pay for extra legroom because I’m a tall person I had to get the extra legroom for comfort that shouldn’t be the case. I should be penalized by the airlines for being a tall person..
Flight from Nashville to Dallas, 7:15 AM flight, I'm sitting in first class which means I paid a lot more than coach passengers, and all they had to eat at that hour were cookies, crackers, and chips. That's less than adequate for that hour. American Airlines needs to find a way to do better!
Flight was late because our pilots were late. Also the air vents above our seat didn't work.
The plane was SO hot and we waiting 30 min for one passenger to get on. Sweating. Then the plane never cooled off because it got SO hot waiting.