The cabin temperature was very warm. Flight attendant did not help when my 3 YO needed to go to the bathroom and it was close to landing time. She knocked and opened the door. I would appreciate more empathy towards the situation.
The cabin temperature was very warm. Flight attendant did not help when my 3 YO needed to go to the bathroom and it was close to landing time. She knocked and opened the door. I would appreciate more empathy towards the situation.
The flight was fine. The breakfast sandwich purchased in advance not that great I did not use their entertainment.
Took off in time. Landed early. Much better than I thought it would be. Only down side, no TVs
Crew was great. Very nice. And the bad... Do not get the aisle last row seat on a 737-900. Right next to the bathroom door! I literally saw everyone on the entire plane! Not good! Landing was a little sketchy too. Felt like we were skidding all over the runway!
Great no problems. Very friendly. An hour ahead of schedule
Great crew. Uncomfortable cramped seats. Crappy snacks. But on schedule and no doors blew off.
There should be in flight entertainment screens and there needs to be more variety in the entertainment offerings.
Staff lovely. I was unable to set up my computer with your wifi system, could not figure out why.
My Favourite Airline, only wish it had more direct flight options from EWR to San Diego and Seattle.
This was my return flight. Everything met or exceeded my expectations. Crew was polite and friendly. Two small snacks and beverages were served during the 5 hour flight. Flight was not full so I had a bank of seats to myself. Being long legged, I might have liked a little more leg room, but it was okay. The flight to my destination had tons of leg room, I expect it was because I was in an exit row then. Loading went quickly and we arrived early. There was very little to complain about by today's standards.
The flight was excellent, provided that we had inclement weather. We departed earlier than scheduled and arrived early. There was a little turbulence, but nothing to be worried about.
pleased with overall experienced, but seats in coach are tight.
Don't often sit in 1st class. Our experience was great.
The 2 hour delay was frustrating but our crew did a great job getting us out quickly and keeping communication especially with the people who had connecting flights
It was right on time and crew were very courteous
American always delays flight so it stressful getting the next connection
Flight was 2 1/2 hours late and information at the gate was inaccurate and inconsistent with online data.
Nothing really nondescript, the flight attendants were friendly and helpful.
Our flight was delayed for the following reason. No captain for our initial departure time with pushed our departure time back by two hours and to make matters worse there was a rain delay. American Airlines needs to do better with staffing the flights
Flight was delayed 2 times, first from 6:30 to 7, then to 8:45 pm (the last flight out). There was almost NO information provided, and the first indication that something was wrong was the posting on the board. Gate attendants scarcely announced it. There was no effort to assist customers in finding other/ earlier flights and the assistance desk was understaffed with a painfully long line.