The cabin temperature was very warm. Flight attendant did not help when my 3 YO needed to go to the bathroom and it was close to landing time. She knocked and opened the door. I would appreciate more empathy towards the situation.
The cabin temperature was very warm. Flight attendant did not help when my 3 YO needed to go to the bathroom and it was close to landing time. She knocked and opened the door. I would appreciate more empathy towards the situation.
I’m a first time mom and traveled with my 18mo old boy and it was not a great experience with the flight attendants. They were not friendly or helpful at all. It’s hard enough traveling with a toddler and have people be rude and unkind does not help.
Held up on the first leg of our flight the captain asked everyone to remain seated so that we and two others could deplane quickly to catch out tight connection which we did successfully.
The flight was fine. The breakfast sandwich purchased in advance not that great I did not use their entertainment.
Took off in time. Landed early. Much better than I thought it would be. Only down side, no TVs
Crew was great. Very nice. And the bad... Do not get the aisle last row seat on a 737-900. Right next to the bathroom door! I literally saw everyone on the entire plane! Not good! Landing was a little sketchy too. Felt like we were skidding all over the runway!
Great no problems. Very friendly. An hour ahead of schedule
Window seat and a packed plane. A very uncomfortable flight.
My flights went about as good as they could be. I’ll always take Alaska when possible.
Great crew. Uncomfortable cramped seats. Crappy snacks. But on schedule and no doors blew off.
I didn’t not like that I could not select my seat and ended up with the worse seat.
The helpful attitude of the staff, and being a wheelchair passenger everyone was helpful and understanding. The trip was made comfortable by the upgraded seat which was given without my request, that was a great surprise. Thank you Delta.
The seats are too hard for long flights but otherwise- the process was smooth, the staff attentive, and there was to keep you occupied during the journey if needed.
Everything went well with the flight. But one of the flight attendants had on inappropriate pants. She had on an old worn out pair of sweat pants. The back seam was unrivaled and should not have been worn for work. If I had not seen her in the airport with the standard type of luggage, I certainly would not have thought she was working for Delta. Not a good look at all for representation.
Great!! I haven’t had a bad experience with them.
The plane was one hour late cause they were doing some reparations with us on the plane no mention I was in the first seat and the door was open the entire time with 8 degrees! The plane was totally dirty no mention old ! The staff was nice but no put together, the attention to details and passenger experience is missing and i always travel first !!! Is better the lounge than the plane! KLM/air France every details is taken care maybe you need a creative creator or experience client need asap was terrible and not memorable for the price that I payed very dissatisfied
Flight was on time and in fact arrived early. Seating was as comfortable as you can get in coach. Adequate leg room. Good entertainment system and offerings. Food was good. Flight staff was very good and accommodating.
Boarding super slow with people allowed to linger in aisles
We flew early evening on New Year's Eve. Our plane was less than half full... Great for the passenger experience -- not so much for the airline lol. Comfortable, spacious, smooth flight -- and early arrival!
First time travel in economy and the worst experience I ever had ! Shame on paying 600 dollars to be in a tuna can ! Service was terrible no even water no even class no even matters your flight attendants were lazy and sloppy very bad experience! After all these years traveling in first and once I try this cause I need to go to a destination for an emergency wow shame on you !
This flight was delayed approximately 4 hours due to bad weather in HNL.
The plane is extremely loud and there’s no place to charge devices.
Safety record impeccable and important since flying many hours and thousands of miles over ocean.
Love the food service and attentiveness of the crew. Could have wi-if on flight
Seats on second leg from Hawaii to Tokyo would not recline. 9 hrs is long in total upright position.
Apparently the computer systems were down, so I wasn’t able to check in 24 hours in advance, despite multiple times on the app, the website, and by calling. Then I arrived at the airport and wasn’t assigned a seat right away. I had to wait until I was at the gate and waited about another hour for an agent. She was nice to give me a “free upgrade.“.
The crew worked to help us find standby seats and we were able to arrive at our destination early which was great. Only drawback is airport at Kona which is in need of update - waiting at gate passengers exposed to jet fumes, there’s only one restaurant with minimal choices, etc
Increased effort to keep family members (purchasing multiple tickets in the same transaction) sitting together. Additionally, when faced with choosing seats at the automated check-in kiosk, only exit row seats charging an additional $9 were available, but if you decline to choose seats, it picks seats that are NOT exit row. How does that work, Hawaiian?
It was wonderful. I have never flown Hawaiian Airlines, but I would definitely do it again. They were wonderful.
I finished with my medical appointment early on Oahu and the Hawaiian airlines staff helped me get an earlier flight back to the big island. It was a great experience. There was no food or entertainment that is why I gave it a good
flight delays, staff only communicating when pushed, food service lasting a grand total of 7 minutes, stuck in seat from 45mins into flight until landing
Nice flight, nice crew but no cookie or napkin with my seltzer.
The flight was canceled. Got rebooked to Chicago and when we arrived our luggage where to there. They were going to our original destination the day after. They would not deliver them to our house. We had to go pick them up.
The leg space between me and the seat in front of me was excellent.
737 Max was leaking water into the cabin through the windows. Overhead bins opened on landing. Bad bad plane.
Other than the two hour delay, it was fine. Of course they were very professional and kept us informed throughout the whole delay..
The seats were uncomfortable. The flight was almost 9 hours and they didn’t serve lunch
Easy boarding in group 2. Landed 1/2 hr early. Delicious cookie snack.
Good. The wife was not working but then it got resolved.
Missed this flight due to delays from my previous flight
Crew were attentive and friendly. Flight was smooth and early! I enjoyed the less crowded plane. Thank you!
The flight was excellent, provided that we had inclement weather. We departed earlier than scheduled and arrived early. There was a little turbulence, but nothing to be worried about.
pleased with overall experienced, but seats in coach are tight.
Don't often sit in 1st class. Our experience was great.
The 2 hour delay was frustrating but our crew did a great job getting us out quickly and keeping communication especially with the people who had connecting flights
It was right on time and crew were very courteous
Being back games on the in-flight entertainment. Also your flight attendants need a break, raise, or overall attitude adjustment.
American always delays flight so it stressful getting the next connection
Flight was 2 1/2 hours late and information at the gate was inaccurate and inconsistent with online data.
Nothing really nondescript, the flight attendants were friendly and helpful.
New York LaGuardia Airport (LGA)United States
Honolulu (HNL)United States
Honolulu - New York LaGuardia Airport