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The absolute coldest flight I’ve ever been on, even with a sweater and zip up sweatshirt. Was miserable the entire flight.

The cabin temperature was very warm. Flight attendant did not help when my 3 YO needed to go to the bathroom and it was close to landing time. She knocked and opened the door. I would appreciate more empathy towards the situation.

The flight was diverted and departed from San Jose instead of San Francisco. This could’ve been executed more smoothly because after arriving in San Jose it seemed like nothing was being processed correctly as needed for the gate agents to do their jobs well and the flight to leave on time

watching out the window as the loaders bounced the luggage onto the carts as it was deplaned made me understand why some of my bags have been destroyed on the airline.

I went Premium otherwise it would have been a long wait. On board I only asked for a cup of hot water and got lukewarm. Cabin crew have poor to no service. But great flight; it went smooth.

Great flight Pilot was friendly and kept us informed when small delay to de ice plane

Once again, AA overbooked this flight, stranding passengers in between blizzards in Jackson. At least this time the agent took volunteers - on my flight TO Jackson from LAX, AA simply cut off boarding midway through Group 7 without warning. This flight was mostly fine, with the exception of the flight attendants. They stowed my carry-on (and a few others') at the front of the plane, but didn't pull the bags out upon landing, nor even communicate to that there were bags there to the crew. The crew had to go searching for my bag after I explained it should've been on the valet cart. When I got to the shuttle, my flight attendants were already on it. Seems they were in a hurry to clock out... at the expense of me and other passengers who had trusted them with our luggage.

Delayed take off for 30 minutes and then 50 minutes on the tarmac before we could get to our gate... a total of one hour delay on the ground at LAX. Additionally, they put on the seatbelt sign for 2 hours so no one could use the toilet and then one hour on the tarmac with again not being able to use the toilet... not a great flight.

It was a good flight . It wasn’t a full flight so we had space to move around

They change my entire itinerary… not what I booked…. There should be consequences