Everything was fine within the parameters of flying full aircraft. My only small regret was that the non-meal, "snack" type food options had 90% medium to high sodium items. They looked appetizing, but many, if not most older Americans are restricted in sodium intake, so maybe one low/no sodium option would entice people to buy them. I brought my own food. The staff, on-time and aircraft quality were great, as usual for Alaska.
Everything was fine within the parameters of flying full aircraft. My only small regret was that the non-meal, "snack" type food options had 90% medium to high sodium items. They looked appetizing, but many, if not most older Americans are restricted in sodium intake, so maybe one low/no sodium option would entice people to buy them. I brought my own food. The staff, on-time and aircraft quality were great, as usual for Alaska.
When I purchased the tickets I purchased insurance as well but for some reason it didn't go through, then this past Monday I broke my leg and was unable to make my trip, I'll never book through Kayak again.
Alaska airlines was good! Friendly staff, good communication and respectful. The alaska airlines help in everyway they can
The reduced size overhead compartments were a surprise. They keep getting smaller and smaller while amenities keep getting fewer.
Friendly service. Aircrew was very professional and genuinely positive in attitude and demeanor.
I do not like the policy of paying up to get a seat assignment.
We had a great travel experience under bad circumstances at the last minute.
Flight was very dirty. The magazine was a dirty mess. When asked for a replacement it never came. Poor quality flight attendants.
My seat didn't lean back. Also I think the whole "we know we don't have enough overhead space for a full flight, but we'll try to get as much money as we can before asking people to check their bags for free at the gate" thing is kinda icky.
Planes are too cramped. How far are the airlines going to go before Congress steps in.
They did get us booked on a later flight, but it made us miss our connecting flight. So, we had to stay and another state overnight with no luggage or clothes. Because they kept our luggage at airport for next flight on the next day.
Flight was on time. Staff were friendly. I paid for Economy Plus but was required to check my standard carry-on luggage due to lack of space on the aircraft. This cost me 30 minutes, unexpectedly, in waiting at the baggage claim. This experience did not meet my expectations.
Crew is way too many times on the intercom re explaining the same thing
Amazing comfortable chairs great snacks super friendly staff pilots did excellent job. Smooth sailing all the way. Definitely be flying United more.
We waited too long to get water while the plane was on the Tarmac awaiting de-icing.
Easy peasy. Crew was great. Take-off and landing nice anc chill (good job by the pilot). Thank you UA!
The plane was delayed coming in and on the tarmac. I was coming from another flight so it made for a very long day. The stewardess kept trying to slam the overhead bins closed and I was worried that she had damaged my new luggage. They ran out of snacks and lccdsddd me a hummus box which was nice. It took them a very long time to pick up the garbage so I could not go to the washroom and had little time. To prepare for disbarment. The TV system was hard to control from the armrest and picture wasn’t clear. The crew did apologize several times for the lateness. It took the Denver airport an unusually long time to de-ice the plane.
By in large it was a good experience. The flight crew was great and that's the most important to me. Boarding was fine.
It was fine. Everything ran on time, crew was great.
Staff friendly and app worked really well. Modest delays were frustrating
San Diego (SAN)United States
Hayden (HDN)United States