I like that we took off on time and arrived a bit early. I like that I could gate check my bag and board early. I don't like how crowded the flight was. I had ok leg room, but could feel every move of the person next to me. And the aisles are very narrow. The gate and flight crews were terrific.
I like that we took off on time and arrived a bit early. I like that I could gate check my bag and board early. I don't like how crowded the flight was. I had ok leg room, but could feel every move of the person next to me. And the aisles are very narrow. The gate and flight crews were terrific.
The flight was diverted and departed from San Jose instead of San Francisco. This could’ve been executed more smoothly because after arriving in San Jose it seemed like nothing was being processed correctly as needed for the gate agents to do their jobs well and the flight to leave on time
Excellent service and prices. I was not award of inflight entertainment.
Both flights from NYC to SFO were delayed more than an hour. No wifi, no screens/movies etc. The crew was nice.
They gave me a seat with extra leg room. But they didn't offer me anything to drink, just because it was an hour flight
flight delayed 2ish hours; status updates easily could have been conveyed in a more timely manner
Temperature was very cold. seat was uncomfortable bc headrest did not work properly - the earflaps would not move.
Alaska airlines is the best. Best customer service, crew, and value for money.
I have taken 4 Alaska flights in the past 3 weeks and every single flight was delayed. They give you a $12 voucher for airport food, sometimes too late, after you’ve already eaten. That might get you a bagel. Reservations, rentals, etc have to be cancelled with no repercussions. Will be avoiding Alaska if possible.
Window seat and a packed plane. A very uncomfortable flight.
I didn’t not like that I could not select my seat and ended up with the worse seat.
The landing was bad and the hostess came two times and i was sleeping but when she served the person that nexts to me I woke up and she didn’t even asked me if I need any drink or snacks two times!!!!
Plane was late because of a mechanical malfunction and the food listed as available was not. Flight attendants seem over worked and under paid. They just done seem happy. And that can be seen in their faces.
Waited 3 hours on a plane to de-ice due to manpower issues. Waited another hour and a half once we landed because of a gate issue. Missed my connections. Created. A total of 13 hours of delay.
Great, on time departure, friendly and accommodating crew, great leg room, Smith flight
Plane was turned around due to fog half way into the flight, Delta did not properly direct passengers to stay on same flight and instead failed to properly rebook on Alaska
Like most domestic flights in the US, you are basically on your own with this airline when it comes to food, so be sure to purchase meals and drinks ahead of time or expect to arrive starving and dehydrated (like I was).
You need to be a hacker to get the (Free) WiFi
I guess they don’t serve drinks on planes anymore
The flight was overbooked and the staff at the gate started calling for volunteers to drop out and offering incentives. That delayed the flight
San Francisco (SFO)United States
Juneau (JNU)United States