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The net issue I had was with the gate agent. We had added a carryon to our boarding pass when we checked bags. When I got to the boarding gate the agent was rude asking why I had a backpack - I said I added it - even had an orange tag on it. She ripped my tag off and swung her monitor around to show me how she was right- saying it isn’t wasn’t listed - only a checked bag. I explained again that I wasn’t sure what the issue was but I wouldn’t have an orange tag if I hadn’t added it. Then she finally checked my husband’s boarding pass and found that the agent at checkin had added my carryon to his boarding pass instead of mine. She sent me on my way without my orange tag. Was a bit embarrassing for me the tone she used with me assuming I was trying to get away with something.

Gate agent asked if I could switch seats so a family could sit together. Agent moved me to a seat in the front of the plane, no charge. It was easy. The agent did a great job.

Great seat space. However food and drink prices outrageous. Jabbing to pay for a carry on bag or stuck paying at the gate too much.

Every Allegiant Air flight I've ever taken has been delayed. This flight was delayed a full 2 hours. It was excuse after excuse after excuse. It was a flight from southern Florida. They made us board the plane on time, but made us wait for 2 hours on the tarmac. Because the engines were kept shut off, so was the air conditioning. One can only imagine how hot the air was in the cabin over those 2 hours on the tarmac, while in the hot Florida sun. Just terrible.

Actually, for the price, I'm willing to put up with a little discomfort (upright chairs) and at times inconveniences (like any airline), lack of entertainment (I can bring my own). My flight was non stop and smooth. I would fly this route again.

The flight was delayed 6 hours and we were only offered an $8 food credit. My husband stood in line to get the credit for 45 minutes and when he got close to the end of the line the computers went down.

Worst ever! Flight cancelled supposedly for weather even though we k ow of many others who flew into Bangor same time no problem. At the airport there was no customer service at all just refund and no possibility of rebook for 3-4 days. Aweful won’t fly with them again!!

It’s a budget airline so adjust expectations accordingly. Nothing is without a fee but such is necessary for tickets to remain so affordable.

My daughter dropped her cell phone right through the crack between walkway and plane. Right in front of myself, the lead flight attendant and crew below. In slow motion we all watched. The crew was on it as they got her phone back to her. Surprisingly, not damaged! This same head flight attendant was hilarious on the speaker! Loved his humor! Pilots were very clear to hear. Sometimes there’s a lot of noise interference or they sound muffled, but this time I could understand everything that was spoken. One more positive experience was renting a car through Allegiant which was my first time. We got a great car deal through Alamo and the car was really nice too, 2024 Blazer.

We waited for our captain to arrive and she made our flight take off 20 minutes late.

I loved the ability to upgrade my seat which was worth it. The large seat and ability to recline made it comfortable to fall asleep. My only two complaints were entertainment (movie selections were old) and approx 30 mins before landing the crew started to collect the blankets despite the cabin air temperature remaining cold. Maybe wait for passengers to get off the plane before collecting the blankets.

Excellent! Although it stinks to pay extra for leg room and then have no screen option.

Very much dislike: Airline requires check-in at the Airport Airline does not work with TSA PreCheck

Overall a great experience. Only complaint was the movie selection was pretty limited, but that's pretty minor in the grand scheme of things and easy to overcome.

The crew was unfriendly front check-in. The filth in the plane was so disappointing. I could smell dirt and looked up and there was literally dirt that was blowing in through the air. Old food on the seat back tray in front of me so I didn’t use it. No toilet paper in the bathroom and scum/old dirt next to the seats.

No blanket pillow headphones, not even a water or snack makes for a very uncomfortable flight. There are too many extra fees that should be basic and standard included.

There was no communication about the check-in process, even the fact that Norse doesn’t do online check-in! And once we were at the Los Angeles airport (LAX), there was no signage or assistance about where to check in. I kept Googling for 3rd party information until I finally found on the airport website that we had to check in at Terminal 1 and be bussed back to Terminal B, the international terminal. How were we supposed to know that?! Otherwise, the flight itself was comfortable and the attendants were helpful and friendly. I just feel like we were lucky to have managed the check-in and boarding process on our own - why keep it a secret??

The flight was comfortable, smooth, hardly any bumps even though we encountered some jetstream. The onboard entertainment could be jazzed up a little, the TV shows were old ans not much variety. The movies we ok. The staff was pleasant. The Orlando ground crew was excellent, they were pleasantand friendly. My kids and I were seated separately but the Orlando crew was able to reassign us together. The ground crew at Gatwick, UK need some work on attitude, they were not so sociable. All in all wonderful flight to and from England. I will be definitely traveling with Norse again. Ps...Norse need to work on an app for both Android and iOS.

Crew at airport who completed boarding were incredibly and blatantly rude and unhelpful. 0/10 customer service. I was going to upgrade my seat to first class and upon asking, I was met with an awful attitude so I changed my mind.

Boarding was a disaster. 2 hours in line to get boarding passes and we had no luggage to check in. Coffee was $4 so is water. 11 and a half hour’s flight and food was not included. You could purchase the food but it was complete garbage, This is worse than spirit airline. Never again

Seats suck, not enough room, overcrowded planes, hectic situation all together.

I do not like the customer service, I had an emergency and needed to cancel a pet reservation right after I had booked it and they would not do anything but issue a credit. I haven't flown in years as I have 7 kids and don't have spare time. I want my $125 back on my card please

Flight was canceled. Knew there was weather, and were notified of 20 min delayed, and then suddenly canceled. Next reschedule was for 2 days. No help other than to refund. Thankfully full refund and appreciate that. I appreciate discounted airline but felt they could've done more for customer inconvenience.

Flying on Spirit Airline is a penny-pinching beat down.

Bag self drop off was terrible! No staff there to help. Almost missed my flight. Would never check a bag in with Spirit again.

Desk staff at gate were helpful. Didn't have a plane until after scheduled departure time - no explanation offered while we waited. Seats are uncomfortable - arm rests are metal and uncomfortable in a narrow seat. No food, drinks or entertainment unless purchased. They charge a huge price for carryon luggage. Flight was good.

Retired military should be able to board with Active duty like Alligint airlines does

Didn’t happen. They stranded us in Orlando and had to book a flight on frontier to get to our destination.

Check in easy, price very good, no frills flying tho! Pay for Every item once seat is paid for so do the math with baggage fees and carry on fees.

They changed our gate 30 minutes before boarding began. We noticed about 20 people missed their flight due to doors closing early.

Crew members are very rude and not cooperate with passengers.

They lost my baggage on my connection flight, it’s been 24 hours since I put my claim in and still no update on my bags.

The flight was canceled, then delayed twice, we were moved gates twice. Short staff at the counter and check in. We waited for our flight 9 hours. Will never use Frontier ever again, or Spirit.

Good - Leg spar, cleanliness, and on time performance. Bad - No snacks and entertainment.

The plane was on time. Boarding went fast. Smooth flight and landing. I filled out info for a frontier credit card on the flight from Indy to Orlando and have have heard nothing back. I was supposed to get all these “instant” rewards and have received nothing g.

The only thing that may be concerning to others is the multiple notifications of a delayed flight. Then, with less than an hour before boarding, the flight was on time. The gate changed several times, leading to confusion.

I like that the flight was not overcrowded, and I felt had space to spread out a little more. The flight was smooth for the most part no major turbulence. The crew was pretty good accommodating and professional.. the fellow passengers were cool as well… all good! Snacks always makes things better, but of course there were no snacks.

The flights were right on time. The issue that was the most difficult was the lack of legroom on the planes

There was only room for a quarter of the passengers to sit at the gate at MCO. The gate attendant allowed people who did not require assistance to board early before they realized and started to turn people back. The flight was extremely uncomfortable due to pressure. My ears, eyes, sinuses and joints were very painful the whole flight. My sister also complained about her ears and sinuses as well as joints and while deplaning I heard several other passengers complain about the same issues. I’ve never felt that much discomfort flying before and I’ve been doing it for over 40 years.

Delayed over 2 hours on the way there, and back, no free drinks, no free water, no Wifi, bathroom dirty!

Of all the countries I've flown to and airlines from around the world, I have never had such a dismissive an arrogant employee during boarding. After waiting in line for 20 minutes to board, I was sent to a second line for Passport verification. Natalie from Flair, repeatedly tried to scan my passport which didn't work for some reason but was too lazy to input my information manually. Bar code scanners aren't 100% reliable as we all know. She asked me my birthdate 3 times, made me wait to be the last person aboard and then smugly threatened me that my only bag could be charged for (same backpack I used as on my arrival as carry on). Natalie working in Ft. Lauderdale and the was the epitome of lobotomized tiktok brain with the charm of junk mail.

Food selection is very poor and sears are very uncomfortable.

Flight was 3 hrs late and another 2 hrs wait for baggage to arrive on carousel and a $7.00 food voucher that arrived as we were boarding our flight.

Seat rows so close together no one dares to put their seats back. Knees pressed against the seat in front, had to find a position putting my legs under the seat in front. But for 6 hours keeping that one position was ridiculous. All savings on the purchase price are taken back through charge backs for luggage $200 each way, Seat selection $44 per seat or you are seated by a computer randomly. Wife sat 5 rows away. Would avoid Flair in the future

The flight was safe (priority). Everything else is low-cost: too hard, delays, mediocre boarding, cost for carry-on and checked luggage.

Flair flight was 4 hours late due to not having a crew and the plane was filthy. Just water service Terrible experience flight 1513

Flair did not notify you when they changed gate number!

Can't be happy with a 5 hour delay. Only given $10 voucher for food and still EVERYTHING was an upcharge during the flight.

TThe first time I have ever flown with flare and both ways sucked

There was no entertainment There was no food or beverage service , not even a glass of water The plane door could not be opened upon arrival