Everything was fine within the parameters of flying full aircraft. My only small regret was that the non-meal, "snack" type food options had 90% medium to high sodium items. They looked appetizing, but many, if not most older Americans are restricted in sodium intake, so maybe one low/no sodium option would entice people to buy them. I brought my own food. The staff, on-time and aircraft quality were great, as usual for Alaska.
Everything was fine within the parameters of flying full aircraft. My only small regret was that the non-meal, "snack" type food options had 90% medium to high sodium items. They looked appetizing, but many, if not most older Americans are restricted in sodium intake, so maybe one low/no sodium option would entice people to buy them. I brought my own food. The staff, on-time and aircraft quality were great, as usual for Alaska.
only refreshments and biscuits available but it was a short flight from LAX to LAS thus it was fine.
Temperature was very cold. seat was uncomfortable bc headrest did not work properly - the earflaps would not move.
High travel time and the flight was full but the staff handled it all well.
Shorten up the country? All joking aside, it was fine. Thank you very much.
When I purchased the tickets I purchased insurance as well but for some reason it didn't go through, then this past Monday I broke my leg and was unable to make my trip, I'll never book through Kayak again.
Alaska airlines is the best. Best customer service, crew, and value for money.
Alaska airlines was good! Friendly staff, good communication and respectful. The alaska airlines help in everyway they can
The reduced size overhead compartments were a surprise. They keep getting smaller and smaller while amenities keep getting fewer.
I arrived at 7:15 for an 8:30am flight. The winds in Burbank were keeping all flights down for the morning. What ensued next was absolute chaos, poor communication and chaos. I had booked a flight last minute because my boyfriends father was dying and o needed to be there immediately. There was absolutely no consideration for communication about what was happening with our flight after there was discovered to be a mechanical error. There was no mention that vouchers had been sent by email For food and I ended up wasting money on my lunch that was horrible. I literally bought the food when I had been emailed about a voucher. . I sat there now at 1:45 and tried to get some answers because the time was ticking. Your lady was so helpful and rushed me to get a flight out of United. I showed up to sfo 6+ hours late and was able to say goodbye to his father. But it was just a horribly communicated day. Please do better
I didn’t not like that I could not select my seat and ended up with the worse seat.
The landing was bad and the hostess came two times and i was sleeping but when she served the person that nexts to me I woke up and she didn’t even asked me if I need any drink or snacks two times!!!!
Plane was late because of a mechanical malfunction and the food listed as available was not. Flight attendants seem over worked and under paid. They just done seem happy. And that can be seen in their faces.
Waited 3 hours on a plane to de-ice due to manpower issues. Waited another hour and a half once we landed because of a gate issue. Missed my connections. Created. A total of 13 hours of delay.
Great, on time departure, friendly and accommodating crew, great leg room, Smith flight
Plane was turned around due to fog half way into the flight, Delta did not properly direct passengers to stay on same flight and instead failed to properly rebook on Alaska
Like most domestic flights in the US, you are basically on your own with this airline when it comes to food, so be sure to purchase meals and drinks ahead of time or expect to arrive starving and dehydrated (like I was).
You need to be a hacker to get the (Free) WiFi
I guess they don’t serve drinks on planes anymore
The flight was overbooked and the staff at the gate started calling for volunteers to drop out and offering incentives. That delayed the flight
the head jack on my seat didn't work and the power outlet didn't work for my seat
Left 2 hours later for delayed I had to take care a kid with special need since people don’t want to move to accommodate the rest of the family. . It wasn’t bad but that made me upset that people can be that selfish.
For a 22 minute flight all you expect is for it to be safe and comfortable
Flight was on time. Staff were friendly. I paid for Economy Plus but was required to check my standard carry-on luggage due to lack of space on the aircraft. This cost me 30 minutes, unexpectedly, in waiting at the baggage claim. This experience did not meet my expectations.
Wouldn’t let me check in said couldn’t find a ticket had to wait very long Time
Airline did not explain reasons why flight was delayed two hours. Explanations were badly needed and rarely provided. Problem seemed to clearly be the airline’s fault and not the fault of the weather or airport.
Very uncomfortable seats and seat backs, and I am only 5’9”. Delayed due to crew issues, spent a long time with no ventilation. Teeny overhead bins. Wifi worked well. Arrived safely.
I was delighted that we were able to get on the 4:40 pm flight rather than our original booking at 6:55 pm!! Other than that, the flight was comfortable and landed early😊
We waited too long to get water while the plane was on the Tarmac awaiting de-icing.
I liked that we arrived earlier, you could improve your snacks give away
John Wayne (Santa Ana) (SNA)United States
Kalispell (FCA)United States
Kalispell - John Wayne (Santa Ana)