Outside Sky cap would be helpful! No entertainment (TV screens)
Outside Sky cap would be helpful! No entertainment (TV screens)
Window seat and a packed plane. A very uncomfortable flight.
My flights went about as good as they could be. I’ll always take Alaska when possible.
Late for departure without getting updates. The bathroom was disgusting. Bins were overflowing and paper towels all over the floor.
Delayed take off for 30 minutes and then 50 minutes on the tarmac before we could get to our gate... a total of one hour delay on the ground at LAX. Additionally, they put on the seatbelt sign for 2 hours so no one could use the toilet and then one hour on the tarmac with again not being able to use the toilet... not a great flight.
The flight was canceled because of a mechanical issue with the engine and then airline workers made a mess with check bags, reprogramming flights and helping passangers. It’s good when it works but absolutely mediocre when things fail. There is no transparency at all
Having TV and WiFi would make it better! Flight had no entertainment at all for a 6 1/2 hour flight!
Small, slow inefficient airport. Not enough staffing. Previous flight had a gate issue due to short staff. Our departure was late. Then bags weren’t loaded, more delay. THEN we sat on tarmac for 25 min
The pilot and crew did everything they possibly could on an airline flight to make everyone comfortable and fed and informed and both flights to and from were flawless and safe and I couldn't imagine flying on another airline when I visit the Hawaiian islands
I had to have a wheelchair and the entire staff was just wonderful! I could never of made it on my own!
I didn’t not like that I could not select my seat and ended up with the worse seat.
The main person that was coordinating everything was a short white/light skin Spanish man and he was very rude. It honestly made me feel like it was everyone’s First day at work. His announcements were very not reasonable and they did not make sense. The stewardess on the flight that made the announcements she didn’t even know what she was talking about she sounded inebriated. There were no snacks or drinks on our flight there wasn’t even much turbulence. This flight was not enjoyable nor was it what a Delta flight should be and just this past week I flew with Delta 3 times.
The seats are too hard for long flights but otherwise- the process was smooth, the staff attentive, and there was to keep you occupied during the journey if needed.
nothing Delta could do... the person sitting next to me was huge and overflowing into my seat
Flight was on time and in fact arrived early. Seating was as comfortable as you can get in coach. Adequate leg room. Good entertainment system and offerings. Food was good. Flight staff was very good and accommodating.
Crew was great! I need wheelchair assistance and they knew who I was and updated me that my chair was on its way and to just hang tight. There was some turbulence but the captain announced we would be going thru it and he handled the plane well. Landing was soft and his.
Aircraft very cramped. Check-in was great with an agent helping us. Food was almost non-existent. Pre-flight went well once I got the app reloaded on my phone since we don’t fly much anymore.
I like that it got us where we were going. Everything else needed work. It was 1/2 hour late and we took off an hour late. The plane had to be cleaned and the disabled loaded on board before we could take off which took forever and then we sat at the terminal FOREVER before we took off. The ride was so bumpy that they couldn’t serve drinks and snack but to about 1/2 the plane. Seriously we should have flown out of Fort Lauderdale. We probably would’ve gotten home several hours earlier.
Flight was on time, the staff was personable & professional, & the plane arrived on time.
Flight was great. DELTA did a fantastic job! FLL airport was chaotic!