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Flight was good. Glad it was delayed or I may have missed the connection since I got to Seattle at about the same time my connection was to leave. The snack was a small bag of pretzels and a small soda. Can’t really call that food. There was no entertainment available on the flight.

Same as the earlier flight. Bad boarding practices, uncomfortable seats, and no Wi-Fi service.

Everything was good. One of the flight attendants was not very friendly

Text and wifi were paywalled. I'm not looking for something fast, but not getting a text for ride coordination until back at the gate was a pain.

It was not a great flight. There was a software update delay which had us on the ground for almost 2 hours. I was unable to make my shuttle to my final destination.

Good. Quiet. Comfortable. The protests nearly kept me from catching my flight. They waited for me! I made it!

Red eye flight, so not expecting any extras, but the boarding and trip was smooth. Thx Alaska.

Received little assistance with air sick child. Crew’s main concern was if anything got on the seat belt!

Seat width is getting ridiculous. I don’t like having to twist myself into a ball to avoid my neighbor. It has gotten so bad over the last few years.

It was a good flight, wish they would have handed out snacks though.

Our flight was delayed in Atlanta. The staff could have gave us an explanation for the delay and how long it would be.

Had a broken tray in business class. Crew just shrugged it off.

Everything was great except for the seat. The backrest would not stay in the upright position.

public website still broken for years randomly blocking browsers with privacy options active after loading a page maybe once. check-in on laptop was almost impossible but eventually randomly worked. had to print pass at airport since couldn't get back in to load digital pass on mobile firefox or chrome. red eye flight so smooth onboarding, plenty of room to spread out, easy offboarding. onboard wifi instructions mention vpn can cause problems connecting but fails to also mention private dns. no printed or built in menu list, seems weird to require personal device to point at qr code link for menu which does not even allow direct ordering. people with health condition risk related dietary restrictions trying to avoid for example cholesterol and sugar are left guessing what they can order either way without nutritional info highlights (cranberry juice was minute maid cocktail with as much suger as typical can of soda). tap to pay wasn't working and always seems sketchy to manually enter card info. good movie variety, so limited tv was okay.

Food service was bare-bone. Better bot to have any at all rather than hand out premade coffees and cookies to random few passengers.

Bag drop off was slow and annoying. Only 2 agents at the entire delta desk, and no one directing traffic for what line to be in, many confused people slowed down the process. Boarding was fine. Seats in Delta comfort plus were fine. Snacks were great! Definitely a bonus. The entertainment system was awful — old, slow, not responsive, and completely unable to play games due to some kind of error. But on the other hand, thank you to Delta for the free WiFi. That made it better.

Flight diverted in SD. Later take off in Seattle by 1.3hrs

Great!! I haven’t had a bad experience with them.

Mi primera conexión se retrasó por lo cual perdí mi segunda conexión la cual salió adelantada

Crew was not friendly when I went to request a seat change.

Due to one crew member not showing up to work, our flight was significantly delayed causing us to miss our connecting flight in Houston to Mississippi causing us to be delayed by more than 6 hours and missing our event all together. Very disappointing. All because ONE crew member called in sick. United did grant us a $15 meal voucher, which was a small but appreciated concession that I wasn’t able to use because I ordered my lunch and paid for it before applying the concession, and the staff said it was too late to use it. Ugh! We also had a TWO delay coming back from Mississippi, but that was on American Airlines and it was due to weather, so not their fault. Anyway, not at all impressed with United’s handling of our flight and the HUGE disappointment of missing our important family event for our 90 year old mother. All that money and all that stress and emotions for nothing. Having to wait the hour to bring an employee from LAX seemed like something that should not have happened. Why don’t you have a local back-up? Santa Ana is not a little airport in a rural area.

Trip was smooth bumpy from the wind but no issues at all the crew attendant was very pleasant and had great customer service

The customer service was excellent! Check-in, baggage check-in, boarding, the flight went very smooth.

Positive: Entertainment via phone on the short was great and my first time. Good food and wine and head phones for free. Negative: Seat hardly reclined on the long flight. Breakfast was an egg with a bun. No egg choices and rather have something sweet like bun/jam and Youghurt.

Awful. I got stuck next to a person carrying a dog and behind someone with a dog. People need to board these dogs downstairs. The cabin is crowded enough with your pets

It was delayed several hours which delayed our connection in Denver. Not happy.

Ok, but comfort was lacking as the seats were way to small

All good except paid for wifi that did not work

Some of these FA’s need attitude check. Snarky bitches

The plane boarded and deplaned twice before the crew timed out. Flight was 7 hours late departing. Horrible experience!

Flight boarded without pilots. Sat on plane for 3 hrs. after over an hour late boarding. Plane never took off. Had to deplane near midnight. Line for rebooking was 3 hours + long. I had to leave.

Missed the flight because of them and up geting a rental car

Delayd flight out of atl as always miss my conection in dfw no flight untill next day

No problems with flight. Even though I had a short layover in DFW, I was still able to easily make my connection.

Good flights. Departure and arrivals were on time. DFW was a little problematic in that the Skytrain without prior notice bypassed the Echo terminal so that delayed my arrival at my connecting flight.

Late boarding to clean plane from previous flight; initial boarding announcement not loud enough; fantastic cabin attendant front of plane

Delayed flight, few announcements with information, no comps, cluster f boarding because zones weren’t spread out and announced loud and repeatedly, staff did their job -nothing more nothing less, annoying kids were speaking and kicking the heck out of the back of my seat and parents weren’t willing to parent… so another typical day of air travel in the US.,

Gossipy flight attendants talked the whole flight about bar hopping and dating.

Turbulence was bad and flight attendants gossiped about going to the bar and dating. Could have better awareness.

Didn't like the 6 hour delay as it caused me to miss all of my connections. Still, I did get home safely 14 hours late but exhausted.