Seat back monitors and outlets were dead and not working.
Seat back monitors and outlets were dead and not working.
Everything was great except for the seat. The backrest would not stay in the upright position.
I usually have a positive experience with Delta. Complimentary upgrades are always nice!
Flight delayed about 2 hrs so it made it a VERY late night
It was a crowded flight. They did the best they could.
Super good crew... food was pretty awful- overall Delta is my favorite carrier- takes off on time, good boarding process etc.
I love flying DELTA it's my favorite airline to fly I love the staff the flight attendants and most importantly the safe flights that the pilots bring every time!!!! period!! My experience has been beautiful every time....I hope the good standards will always be kept
Service was good for such a short flight. Small plane but smooth flight.
Boarding was a little confusing as many folks were trying to get on through priority boarding instead of general. Everything else was excellent.
Worst flight in my life. Only was scheduled for a 45 min flight to get our connection flight. It was late by 40 minutes and we missed our connection. Delta was totally useless trying to help and unable to get my family on the next flight because they overbooked it Thus had to get a hotel at my expense and lost a day at Disney as a result. Cost me about a $1000 if you add 2 hotels meals shuttles etc to get thru the day Awful customer service by Delta in Detroit totally useless people
Terrible. Flight was cancelled due to the weather in the east and sout east(florida). Did not get any compesation of any kind. According to them, it was not under their control so I lost all the money paid for the 2 fairs from Raleigh, NC to Orlando, Fl.
great flight. Pilot was communicative, flight attendants were excellent. Really nice experience except my tv didn’t work.
The best experience that I have had traveling with JetBlue!
Overall, the flight was better than the flight I took to go to Florida, which had a bunch of problems. The crew is really nice and the plane was new so it had a small problem when we were on the runway, but the flight itself was great. They even made some time back up, which is always a good thing.
Crew was just ok. Flight was packed. On a 3/4 hour flight I would hope they would come around more than once to see if you needed anything further. Not very attentive.
There were multiple delays but JetBlue tried to make the boarding and departure process as quick and efficient as possible. The crew was as detached from reality as could be, meaning: not very friendly and just doing things by the numbers.
Nothing. Jet Blue is a great choice for me And I’m going to miss flying with them Since I travel to Lima Peru very often 😞😞😞
I had back trouble prior to my flight and everyone was great about helping me.
40 minute delay before take off after boarding flight. Bright lights throughout night flight due Issues with light panels. In flight Entertainment nonfunctional
After 14 hour delaybwith departure time changed 9 times then announcing the flight was canceled. Another later announcement said the cancelation was in error. Also after paying a higher fare to leave in the afternoon then departing at 4am was not right.
The flight was great until towards the end when the flight attendant read an excessively long commercial for purchasing an american airlines credit card. The worst part is that we are doing a lot of traveling this year so i was actually interested in getting the credit card, but I was so annoyed with the long commercial that I completely dismissed the flight attendant bringing around the information. Next time, keep the sales pitch to 10 seconds and then pass around the brochures!!
Nice aircraft. Plane was PACKED full and distance between seats was tight. Had it been more than a two hour flight it would not have been tolerable. I had much more knee space on the JetBlue flight I went out on.
New ridiculous policy by american destroyed my allegiance to american. As a million miler with american, I expected it would be easy to get on an earlier flight when I got to airport earlier than expected, and save a five hour layover. WRONG. The online app would not let me switch flights, So I called, and was promised a call back in 90 minutes. HAH! The customer service desk at DCA said “we no longer have access to changing a flight on our screens. If the app couldn’t do it, I should send a letter to American, but there’s nothing else possible!”
I am tired of being nickel and dimed for seat location, checked luggage and carry on bags. That is why i rarely fly anymore.
It was right on time and crew were very courteous
Great flight. Boarding was efficient and quick. On time departure and smooth flight. Flight arrived early at destination. Good experience.
Literally the worst experience ever and I had my service dog with me. Flight was supposed to leave at 1:51 PM but the plane arrived late. They boarded us around 3 PM and kept us on the plane for an hour saying that due to weather conditions in Miami, we could not takeoff yet. After waiting for an hour, they deplaned. And then they will not give us our bags back that we could just leave and schedule for another flight. Every hour they kept updating saying we have to wait another hour without any explanation as to what was going on. Eventually, I went to customer service to change my ticket, but by the time I made it to the front of the line, they started boarding my flight again. And then when we got onto the flight, they said there were two flight attendants That were past their shift. They kept us on the plane for about another 40 minutes until they told us they had no other flight attendance and had to deplane again. Then I gave us hotel vouchers and told us we would be on a flight at 6 AM the next day. At this point it is about 9 PM. I get to the hotel with my dog, who hasn’t been able to go potty for about eight hours. When I arrived at the hotel, I got a text alert saying my flight has been canceled at 6 AM and they moved past to 5 AM, however the hotel shuttle doesn’t leave early enough to make it to the airport for 5 AM flight. So me and some other passengers got a cab after about three hours of sleep to get back to the airport. This was the worst experience ever.
Their computers were down upon arrival to the airport. They were unable to figure out how to board us. We were delayed over an hour and a half.
Delay. Flight was delayed in Washington.knew that connection was impossible as not enough time to switch terminals. The steward would not let me stay the night. So forced to Dallas.late night, after 10pm.hotel checkin was one hour. Passengers lined up only one girl to checkin at comfort inn. No food availability at that time. Had to leave early at 6:30 am to catch a flight at 8:45. Stressfull.
The experience with American Airlines was terrible from beginning to end. Flight 1210 from Cancun to Charlotte was delayed three times. AA customer service at the CUN airport could not provide information on why or how to accommodate me if I missed my connecting flight at CLT due to the delays. Upon arrival to CLT, de-boarding the plane was a horrible experience. You all should have allowed passengers with departing connecting flights within the hour, to get off the plane first! It caused so many passengers to lose valuable time waiting to get off the plane, and then the long lines in customs! American Airlines knew passengers had to make connecting flights and still chose not to hold the plane? I missed Flight 2758 from CLT to DCA for that reason. Waiting three more hours for the next - Flight 1269 from CLT to DCA. Once again another delay at the last possible minute before boarding due to the plane going out of service/maintenance. Once the new plane boarded, we sat on the tarmac for 40min. I did not arrive to DCA until 12:33am. I spent over 12hours at the airport and I plan to never fly American Airlines again.
Saint Thomas Island (STT)U.S. Virgin Islands
Reagan Washington National Airport (DCA)United States
Reagan Washington National Airport - Saint Thomas Island