JetBlue Announces Customer Bill of Rights |
 JetBlue has posted its Customer Bill of Rights online. Pretty impressive. Among the company's promises:
- Customers whose flights are delayed 1-2 hours due to a Controllable Irregularity (i.e. not weather) will receive a $25 voucher.
- Customers denied seats due to overbooking will receive $1,000.
- The airline will allow passengers to deplane after any ground delays over 5 hours.
There are many more interesting "rights." Check 'em out if you fly Jet Blue frequently.
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POSTED BY SYSADMIN AT 1:27 PM
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