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Home » About Us » KAYAK Traveler » JetBlue Announces Customer Bill of Rights
 
TUESDAY, FEBRUARY 20, 2007

JetBlue Announces Customer Bill of Rights

JetBlue has posted its Customer Bill of Rights online. Pretty impressive. Among the company's promises: - Customers whose flights are delayed 1-2 hours due to a Controllable Irregularity (i.e. not weather) will receive a $25 voucher. - Customers denied seats due to overbooking will receive $1,000. - The airline will allow passengers to deplane after any ground delays over 5 hours. There are many more interesting "rights." Check 'em out if you fly Jet Blue frequently.
Tags: Business Travel News
POSTED BY SYSADMIN - TUESDAY, FEBRUARY 20, 2007
 
 
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