The Hilton Garden Inn Chicago Downtown/Magnificent Mile is a hotel situated in the heart of downtown Chicago and offers guests a convenient location that is close to a variety of attractive venues, shops, and dining spots. For example, the hotel is just a short three-minute walk away from the upscale shopping on Michigan Avenue. Also, the polished hotel is located just across the street from the train service so guests can easily access all of Chicago from the hotel's doorstep.
The rooms in the hotel offer subtly elegant furnishings with sophisticated décor and beds that are custom designed. All of this adds up to a hotel room that best serves the needs of any guest. The modern accommodations offered in the hotel include flat-screen TVs, free wireless Internet access, microwaves, and minifridges. Guests wanting kitchenettes in their rooms can upgrade to a suite which also adds a separate living area for more space and comfort. Meanwhile, most of the guest rooms in the hotel offer views of Chicago's skyline.
A casual grill is offered in the hotel that specializes in open-flame cooking techniques. Guests are sure to enjoy fire-roasted meals from the onsite restaurant. A relaxed bar is also located inside of the hotel and offers guests a delicious selection of handcrafted cocktails and specialty beverages. A 24/7 market is open at the hotel for guests to grab quick snacks and bites to eat at any time of the day. A fitness center, indoor pool, and hot tub are also available to guests.
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Basics
Media and entertainment
Accessibility and suitability
General
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Bedroom
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Noise insulation is poor. The shower sounds from next room are very high. Noise and music from the street is very loud.
Pros. Location was fantastic. The rooms were updated and clean, and the staff was friendly.
Cons. Stayed on the 23rd floor and all but one of their elevators were out of service. No free breakfast either, only breakfast in the hotel was at the attached restaurant and was quite pricey.
Pros. Requested for a late check in due to our flight and they automatically had a late checkout for us
Cons. The cost was a little pricey
Pros. The hotel was in a great location, it was close to a variety of restaurants and activities. Also there is access to the red line subway directly in front of the Hotel. It was a clean and stocked with complementary coffee! We also had great help from Reggie with our luggage. He was friendly and made everyone laugh. Alma at the check in desk was also very helpful.
Cons. Overall everything was great except for our first encounter with a lady at check-in. We were trying to describe an issue we were having about our luggage. Our flight lost three of our bags and would be delivering it to the hotel. We were brushed off and felt as if our issue wasn't important enough to be listened to. Alma was able to step in and help.
Cons. There was a few hairs under pillow and in the bathroom upon arrival .
Pros. The staff was so friendly and I enjoyed the free coffee service in the mornings. I also took advantage of printing out my boarding pass with their easy airline check in computer in the lobby.
Pros. Valet parking was very expensive for the weekend. We could've chose self parking which was around the block but did not know that until we arrived. We chose the valet parking because we were exhausted from the drive into the city. You have to really look for the hotel driveway to pull in off of the street in unfortunately we arrived on a Friday evening and it took us three or four times driving around the block in bumper-to-bumper traffic to get in.
Pros. It was a great hotel, great rooms, very clean, and a pretty nice view of downtown Chicago. All of the staff was amazing and any question we had was answered. If you drive there are tons of parking garages right in the area that are in walking distance. We decided to walk everywhere since it was all right there. We loved our stay and will stay at the Hilton again.
Pros. The beds were nice and the rooms were very clean. The staff was okay, very effective. I liked the showers and fluffy towels. Good view.
Cons. The window in my room was missing the safety piece that prevents it from opening all the. A 21 story fall may have adverse consequences to the curious child. For me it wasn't a huge deal, I don't have a kid that's going to fall out a window, but it does show a lack of attention to detail. I also noticed the exterior of the building wasn't as clean as other hotels.
Pros. Great location! Housekeeping was very attentive and room was fresh and clean each day.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a casual grill specializing in open-flame cooking, a relaxed bar with handcrafted cocktails, and a 24/7 market for quick snacks. Additionally, most guest rooms offer views of Chicago's skyline.
What practical information can you provide about parking?
The hotel offers parking with an EV charging station. However, some guests mentioned that the parking cost was a concern, and valet parking was not available as advertised.
What can guests expect in terms of cleanliness and customer service?
Guests can expect very clean rooms and friendly staff. However, some guests had concerns about the pool being closed, the elevator breaking, and experiencing terrible customer service with the desk staff.
When is the best time to visit the hotel?
The high season is in September, offering a great time to explore Chicago's attractions. However, it's important to note that some guests experienced issues with noise and elevators during their stay.
What practical information can you provide about the quality of beds?
The hotel offers subtly elegant furnishings with custom-designed beds, providing a quiet and comfortable stay for guests. However, some guests mentioned that the beds were uncomfortable and the room deposit fee was unexpected.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Many guests recommend choosing a room with a view of Chicago's skyline for a more enjoyable stay.
Consider Upgrading to a Suite
If you desire more space and a kitchenette, consider upgrading to a suite which also offers a separate living area.
Take Advantage of the Onsite Dining
Guests enjoyed the fire-roasted meals at the casual grill and the handcrafted cocktails at the relaxed bar within the hotel.
Explore Nearby Attractions
The hotel's proximity to the Magnificent Mile, Chicago Riverwalk, and various other attractions makes it an ideal base for sightseeing and exploration.
Be Mindful of Additional Fees
Some guests were surprised by additional fees, such as parking costs and room deposit fees, so it's advisable to inquire about these in advance.
Check for Housekeeping Services
Some guests were disappointed with the housekeeping schedule, so it's recommended to confirm the frequency of housekeeping during your stay.
Consider Transportation Options
While the hotel is conveniently located near the train service, guests should be aware that parking may be limited and may incur additional costs.
Utilize the 24/7 Market
The hotel offers a 24/7 market for quick snacks and bites, providing convenient options for guests at any time of the day.
Inquire About Early Check-in
If you have specific arrival time requirements, it's advisable to inquire about early check-in availability to avoid any inconvenience upon arrival.
Be Aware of Noise Levels
Some guests experienced noise disturbances, so it may be beneficial to request a quiet room location if noise sensitivity is a concern.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | August |
Average price (weeknight) | $210 |
Average price (weekend night) | $187 |
Hilton Garden Inn Chicago Downtown Magnificent Mile is located at 10 East Grand Avenue in Near North Side, 1.1 miles from the center of Chicago. Magnificent Mile is the closest landmark to Hilton Garden Inn Chicago Downtown Magnificent Mile.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Hilton Garden Inn Chicago Downtown Magnificent Mile.
Yes, Hilton Garden Inn Chicago Downtown Magnificent Mile offers free Wi-Fi.
Hilton Garden Inn Chicago Downtown Magnificent Mile is 9.3 miles from Chicago Midway.
Yes, Hilton Garden Inn Chicago Downtown Magnificent Mile has a pool onsite.
KAYAK scours the web for all room deals available at Hilton Garden Inn Chicago Downtown Magnificent Mile in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton Garden Inn Chicago Downtown Magnificent Mile and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton Garden Inn Chicago Downtown Magnificent Mile.
Value for money | 7.3 |
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Distance to city center | 1.1 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 9.4 mi |