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Pros. Rooms and room service were great - good pool and hot tub for families
Cons. It was pretty stellar
Pros. Location
Cons. Front desk staff could be friendlier
Cons. Paying $40 or $72/night parking was ridiculous
Pros. My wife and I got a special price which included parking (worth $72!). We had to stay one night downtown and chose the hotel for the convenience and value. We were grateful to be surprised by excellent staff, excellent facilities and excellent service. We would go back in a heartbeat. Location is exceptional for anything downtown, especially Michigan Ave and holiday shopping.
Cons. Nothing.
Pros. Valet person was very nice
Cons. Room was dirty. Had corn nuts and used tissues on floor. We heard the entire conversations of the room next door and we knew hey could hear us so we couldn’t be ourselves.
Pros. Location, personnel, accommodations. Welcoming and relaxing.
Pros. Really enjoyed the stay here, very comfortable and a great location for the price. I needed to make a last minute update to stay a few more nights as my travel was cancelled due to weather. The employees were extremely helpful in letting me keep the same room and at the same rate.
Cons. Stayed on the same floor as the pool, so some noisy kids were expected
Pros. My husband and I recently stayed at the Omni with are 1 year old twins. The staff was more than accommodating. Everything from gift bags for the girls to bringing up a microwave and refrigerator. We will be back!
Pros. Concierge, door men excellent.
Cons. Paying for with fi? Really...at these prices? Terrible. $10.00 to use 15 min. Had no idea. Showed up on statement. Housekeeping fine first night but 2nd night left our duvets on floor and when we called to report they actually asked what we would like them to do about it. After telling them we wanted some new duvets a maid came and complied. Next day we returned to find all of our pillows with shams gone...not a functional problem since we still had pillows to sleep on but since they are part of the decor we weren't sure what that was all about. They were on the bed when we left that morning. Overall the room was quiet but I think we could do better next time. Hotel being renovated so maybe the reno rooms will blow you away...ours did not. Other than housekeeping staff the rest of staff was helpful but could have been more accommodating when we missed a night of our reservation due to being snowed in at airport in philly and unable to get there. If they couldn't refund a night of our pre paid room we thought we might have recd a complimentary night in future. They told us to ask price line about that but price line pushed it back to them...
Pros. Location is great. Staff helpful.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best nearby attractions to visit during my stay?
You can explore the Magnificent Mile, 360 CHICAGO, Chicago Riverwalk, Chicago Theater, and the Chicago Cultural Center, all within walking distance from the hotel.
How is the cleanliness of the rooms and common areas at the hotel?
Guests have consistently praised the hotel for being super clean, with excellent room maintenance and friendly staff ensuring a clean and comfortable environment throughout the hotel.
What can I expect from the hotel's customer service?
The staff at the hotel are known for being exceptionally helpful, friendly, and accommodating, going above and beyond to ensure a pleasant and comfortable stay for all guests.
Is valet parking available at the hotel, and what is the cost?
Valet parking is available for $50 per night with in-out privileges, which is considered fair for the area, providing convenient parking options for guests.
How comfortable are the beds at the hotel?
Guests have consistently praised the hotel for its comfortable beds, ensuring a good night's sleep and a relaxing stay during your visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Central Location
The hotel's central location near the Magnificent Mile and within walking distance of many tourist highlights makes it an excellent choice for tourists.
Be Mindful of Additional Fees
Some guests were surprised by additional fees and charges, so it's advisable to clarify the total cost before booking to avoid any unexpected expenses.
Request a Room Away from Elevator Noise
A few guests noted that rooms near the elevators could be noisy, so it's best to request a room away from the elevator to ensure a peaceful stay.
Consider Bringing a Travel Power Strip
Due to a limited number of easily accessible outlets, bringing a travel power strip could be helpful for charging multiple devices simultaneously.
Check Room Amenities
Some guests found that certain room amenities, such as A/C controls and electrical outlets, needed maintenance, so it's advisable to check these upon arrival and request prompt assistance if needed.
Be Prepared for Valet Parking Costs
Several guests found the cost of valet parking to be high, so it's recommended to consider this expense when planning the overall budget for the stay.
Take Note of Room Odors
A few guests reported encountering unpleasant odors in their rooms, so it's important to communicate any concerns about room cleanliness or odors to the staff for resolution.
Explore Nearby Attractions
The hotel's proximity to attractions like 360 CHICAGO and the Chicago Riverwalk makes it convenient for sightseeing and exploring the city's landmarks.
Communicate Special Requests
Guests who communicated special requests, such as room preferences or amenities, had positive experiences, so it's advisable to communicate any specific needs or preferences to the hotel staff in advance.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
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High season | July |
Average price (weeknight) | $336 |
Average price (weekend night) | $341 |
Omni Chicago Hotel is located at 676 North Michigan Avenue in Near North Side, 1.3 miles from the center of Chicago. Magnificent Mile is the closest landmark to Omni Chicago Hotel.
Check-in time is 4:00 PM and check-out time is 12:00 PM at Omni Chicago Hotel.
Yes, Omni Chicago Hotel offers free Wi-Fi.
Omni Chicago Hotel is 10 miles from Chicago Midway.
KAYAK scours the web for all room deals available at Omni Chicago Hotel in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Omni Chicago Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Omni Chicago Hotel.
Value for money | 8.2 |
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Distance to city center | 1.3 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 9.7 mi |