The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is a smoke-free, pet-friendly luxury hotel located in Chicago, Illinois and is 16 miles away from O’Hare International Airport and is a three-minute walk to the Grand Station. This hotel has a vast amount of amenities to offer guests, with such amenities including free WiFi, private parking for an extra fee, a gym, on-site bar, dry cleaning, laundry service, ironing service, currency exchange, on-site restaurant, on-site ATM, express check-in/check-out, baggage storage, 24-hour front desk and for guests visiting The The Gwen, a Luxury Collection Hotel on business, it offers fax/photocopying, a business center with internet access, conference facilities, meeting rooms, and a banquet room.
This establishment has a total of 311 rooms available for booking year-round, with room sizes varying from standard, family rooms, and suites. The Gwen, a Luxury Collection Hotel has rooms and facilities for disabled guests. The hotel has room features that include air conditioning, a laptop safe, 65-inch flat-screen TV, a work desk, a minibar, luxury bath toiletries, and a coffee maker.
The hotel is in close vicinity to many choices of restaurants, excluding its on-site restaurant. Joe’s Seafood, Prime Steak & Stone Crab is a minute walk from the hotel grounds. Steak 48 is a three-minute walk from the establishment. The Capital Grille is a five-minute walk from the hotel, and Do-Rite Donuts & Chicken is a six-minute walk from the establishment.
The most popular landmarks near the hotel are Millennium Park, which is over half a mile from the hotel, Chicago Board of Trade Building, which is one mile from the hotel grounds, Navy Pier, which is over a mile from the hotel, and Wrigley Field, which is over four miles away from the hotel.
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My room was a bit technically behind for connecting my devices. But the room was clean and comfortable!! I tried to check in early and provided my mobile number with the front desk representative to call. I did not get a call, but the room was available at 3p. Not a problem, but not what I had become use to. But this was my first trip in a year! No harm, no foul!!!
Pros. Nice location and outdoor eating
Cons. One of the front desk staff was not that friendly.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at The Gwen, a Luxury Collection Hotel?
The Gwen, a Luxury Collection Hotel offers a wide range of amenities including free WiFi, private parking for an extra fee, a gym, on-site bar, dry cleaning, laundry service, ironing service, currency exchange, on-site restaurant, on-site ATM, express check-in/check-out, baggage storage, 24-hour front desk, fax/photocopying, a business center with internet access, conference facilities, meeting rooms, and a banquet room.
What are guests saying about the cleanliness of the rooms at The Gwen, a Luxury Collection Hotel?
Guests have consistently praised the hotel for its extremely clean and spacious rooms, with some mentioning that the rooms and facilities were very clean and excellent.
What are the common concerns about The Gwen, a Luxury Collection Hotel?
Some guests have expressed concerns about the expensive parking, extra fees for room service, and in a few cases, the customer service skills.
When is the best time to visit The Gwen, a Luxury Collection Hotel?
The high season at The Gwen, a Luxury Collection Hotel is in June, and the low season is in October.
What practical information should guests know about the hotel's dining options?
The hotel offers an on-site restaurant and bar, and guests have mentioned that the breakfast was delicious and filling. However, some have expressed concerns about the price of breakfast.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended booking a room with a city view to enhance the overall experience, as some rooms may overlook less appealing sights.
Consider Bringing Your Pet
The hotel is pet-friendly, so if you're traveling with a furry friend, this could be a convenient option for you.
Check Out Nearby Dining Options
Guests appreciated the hotel's proximity to various dining choices, including Joe’s Seafood, Prime Steak & Stone Crab, Steak 48, and Do-Rite Donuts & Chicken, all within a short walking distance.
Be Mindful of Extra Fees
Some guests mentioned that the cost of parking and room service fees was relatively high, so it's advisable to factor in these additional expenses when planning your stay.
Early Check-In Advantage
If you arrive early, it's worth inquiring about the possibility of an early check-in, as some guests were pleasantly surprised to be accommodated before the official check-in time.
Consider Room Selection Carefully
While some guests found the rooms spacious and clean, others noted issues with the cleanliness and maintenance of certain rooms, so it may be beneficial to request specific room features or locations.
Explore the Rooftop Lounge
Despite some mixed feedback, many guests enjoyed the rooftop ambiance, making it a worthwhile spot to visit during your stay.
Take Advantage of the Business Facilities
For business travelers, the hotel offers a range of business amenities, including a business center, meeting rooms, and conference facilities, which could be beneficial for work-related needs.
Be Aware of Noise Levels
Some guests reported issues with noise from the street and neighboring rooms, so if you're sensitive to noise, it may be helpful to inquire about quieter room options.
Plan for Breakfast
While guests appreciated the delicious breakfast, some found the prices to be on the higher side, so it's worth considering dining options outside the hotel for breakfast.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
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High season | May |
Average price (weeknight) | $463 |
Average price (weekend night) | $371 |
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located at 521 North Rush Street in Near North Side, 1.1 miles from the center of Chicago. Magnificent Mile is the closest landmark to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago.
Check-in time is 3:00 PM and check-out time is 12:00 PM at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago.
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is 9.3 miles from Chicago Midway.
KAYAK scours the web for all room deals available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago.
Value for money | 8.3 |
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Distance to city center | 1.1 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 9.5 mi |