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Cons. I have stayed a quite a few Red Roof Inns and this by far was the worst stay i have EVER had. To start the pictures and descriptions do not match what is actually presented at the property. The 1st room that I was given was on the ground floor. The window was right in the parking lot and the curtains were broken. This means that anyone driving through the parking lot or parking right in front of my window would be able to see right into the room. I then requested another room and was given one on the third floor. I have to say that he staff at the front desk was very friendly and helpful with the request, which is the ONLY positive thing I can say about this establishment. When I entered this room, I could tell right away that it hadn’t been cleaned in quiet some time. The bed was made but the sheets were dingy, almost yellow, the drawers were filthy with all different types of debris and hair. The mirrors were all filthy with hand prints and hearts and God knows what else. The bathroom was even worse. The sink was dirty, there were wads of hair stuck behind the sink and on the floor in the corners, and the tub was DISGUSTING!!!!! I took a shower with flip flops on because I was scared that I might get an infection or something. There was no garbage can in the bathroom and the towels were dirty as well. These were just the issues with my room. The property itself is an entirely different story. This property should not be listed as a hotel but more like an apartment. They rent rooms by the week and month, which is fine, that is their right, however I personally feel that it should be listed on the site so that the customer has the option to choose it or not. The unbearable smell of marijuana was enough to make a person sick. The suspicious people hanging around in the stairwells and outside the property as well were not giving off a very safe vibe. Around 1230 AM, I heard several different male voices outside of my room door. They were loud, they were smoking and it made me very uncomfortable. Prior to that, around 7 or 8 o’clock pm, there was an older Middle Eastern gentleman knocking on doors claiming “housekeeping”. I am not a hotel owner, but does that not strike you as odd? This place is obvious running some sort of prostitution out of it as well. I had to leave. I felt safer sleeping inside of my car in a truck stop parking lot than I did staying in this establishment.
Pros. No Roaches
Cons. It was next to a shady strip club called "Fun Times" also next to a knights in ......
Cons. When I had first come in the room there were dog fur and dander on the bed. I went to ask the front desk to change rooms but they had nothing left, so I asked them to clean it. When I came back there was a dog print on one of the twinned. This is unacceptable by any standard. Know that I saw the front desk, and she reassured me she cleaned the bed sheet.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel experiences low season in October and high season in March.
How is the cleanliness of the hotel?
While some guests have mentioned cleanliness issues, such as dirty rooms and unpleasant smells, others have appreciated the large, spacious rooms and the clean bedding.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests, providing convenience and saving on additional costs.
What are the unique amenities offered by the hotel?
The hotel provides a range of amenities, including free Wi-Fi, beach access, cribs available for families, and a convenient microwave and refrigerator in the rooms.
How is the customer service at the hotel?
While some guests have praised the night-time staff and customer service, others have expressed dissatisfaction with the overall service quality.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Nearby Attractions
The hotel is conveniently located near attractions such as Anheuser-Busch Brewery and Jacksonville Zoo and Gardens, providing opportunities for leisure activities and exploration.
Check Room Amenities
Some guests reported discrepancies in the amenities provided, such as missing refrigerators and microwaves. It's advisable to confirm the availability of these amenities before booking.
Be Mindful of Seasonality
If planning a visit, consider the seasonality of the area, with October being the low season and March being the high season, which may impact the overall experience and crowd levels.
Request a Room Change if Necessary
Several guests mentioned issues with cleanliness and odors in certain rooms. If unsatisfied with the initial room, consider requesting a change to ensure a more comfortable stay.
Be Cautious of Security Concerns
Some guests expressed concerns about safety and the presence of undesirable activities in the vicinity. It's important to prioritize personal safety and security when staying at the hotel.
Verify Room Cleanliness
Several guests reported cleanliness issues, including dirty towels and linens. It's recommended to thoroughly inspect the room upon arrival and address any concerns with the staff promptly.
Explore Transportation Options
The hotel offers free parking, which can be convenient for guests traveling by car. Additionally, it's advisable to inquire about other transportation services available in the area.
Consider Alternative Accommodations
If the hotel does not meet expectations or if there are concerns about the surrounding area, it may be worth considering alternative accommodations to ensure a more enjoyable stay.
Plan for Early Check-in
Some guests appreciated the option for early check-in. If arriving ahead of schedule, it might be beneficial to inquire about the possibility of checking in early to accommodate travel plans.
Be Aware of Noise Levels
Several guests mentioned noise disturbances, including loud individuals and disruptive activities. It's important to be mindful of potential noise issues and consider this factor when planning a stay at the hotel.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
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High season | March |
Average price (weeknight) | $70 |
Average price (weekend night) | $74 |
Red Roof Inn Jacksonville - Cruise Port is located at 10901 Harts Road in Northside, 6.9 miles from the center of Jacksonville. Anheuser-Busch Brewery is the closest landmark to Red Roof Inn Jacksonville - Cruise Port.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Red Roof Inn Jacksonville - Cruise Port.
Yes, Red Roof Inn Jacksonville - Cruise Port offers free Wi-Fi.
Yes, Red Roof Inn Jacksonville - Cruise Port offers free parking.
Red Roof Inn Jacksonville - Cruise Port is 4.4 miles from Jacksonville. Red Roof Inn Jacksonville - Cruise Port is 37.8 miles from St. Augustine Northeast Florida Regional.
KAYAK scours the web for all room deals available at Red Roof Inn Jacksonville - Cruise Port in Jacksonville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Red Roof Inn Jacksonville - Cruise Port and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Red Roof Inn Jacksonville - Cruise Port.
Value for money | 4.5 |
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Distance to city center | 6.9 mi |
Nearest Airport | Jacksonville |
Distance to airport | 4.4 mi |