The Reach Resort Waldorf Astoria provides guests with modern and luxurious lodgings in one of Florida’s most popular and artistic communities. Its rooms, location, and amenities make this hotel a wonderful choice for business travelers, couples, families, and groups alike.
Located in downtown Key West, The Reach Resort Waldorf Astoria is close to all the major attractions and only a couple miles from Key West International Airport. While staying here, guests can enjoy proximity to sites including Duval Street, Curry Mansion Museum, Ernest Hemingway Home and Museum, and Key West Aquarium.
Accommodations are designed to meet the needs of various types of travelers. Guests may choose King Rooms with one king bed and choice of view, Double Rooms with two double beds and choice of view, or King Suites with ocean views, one king bed, and one sofa bed. All rooms come equipped with free Wi-Fi, private bathrooms, minifridges, flat-screen TVs, and iPod docking stations.
Each morning, guests are invited to enjoy a delectable continental breakfast at the hotel’s onsite restaurant, Spencer’s by the Sea. The restaurant is also open for lunch and dinner and crafts a sumptuous array of classic American eats.
In terms of services and amenities, The Reach Resort Waldorf Astoria has plenty to delight its guests. Guests can spend time in the outdoor pool, world-class spa, or well-equipped fitness center. The 24-hour front desk can provide babysitting arrangements, concierge, and baggage storage services. A business center and laundry facilities are also available onsite.
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Pros. After we upgraded to a room with Ocean view the experience was wonderful.
Cons. The Key West View room we originally booked had an awful view of mostly other rooms, balconies, concrete and car park. You could see a bit of ocean from one corner of the balcony but to call that a room with a view was an exaggeration. We had to upgrade to get a nice view. The move to Ocean View room was expensive but totally worth it.
Pros. Great location and friendly staff
Pros. Ive stayed here before and had an excellent experience, which was what prompted me to return. Unfortunately, this time did not meet my expectations of a Waldorf property. Upon arrival there was not a single employee outside the hotel. I unloaded all luggage myself. There's NO ramp at this hotel, so i had to lug every suit case up the stairs. Sweating in a suit and arms full of bags and suit case handles, a customer sitting in the lobby ran out to hold the door for me, and even said, "wow, you'd expect more from the Waldorf" to which i said, "you read my mind." The front desk attendant was polite and informed me that valet was at a staff meeting and she did help me with my bags to my room. Also, I ordered room service one night. Like the card said, i called the number to have them retrieve my tray, which i left outside of the door. 12 hours later when i was leaving in the morning, the tray was still there. I didn't have a horrible experience by any means. But given that this is a waldorf property, i expected excellence, and i did not experience that.
Pros. View
Cons. Dishonest staff with poor attitude. Bathroom in lobby was filthy. Poorly managed and needs updatng
Pros. The people where very nice, service was fast and accurate. The Cuban Sandwiches where very good. Great roast pork! I complimented the chef.
Cons. The extra charge for parking. It seems petty to charge $20 per night that your 1 car is parked in the parking garage. the cost for the weekend was plenty. The breakfast was good but a little pricey.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities provided in the rooms?
The rooms are equipped with free Wi-Fi, private bathrooms, minifridges, flat-screen TVs, and iPod docking stations. Guests can choose from King Rooms with one king bed and choice of view, Double Rooms with two double beds and choice of view, or King Suites with ocean views, one king bed, and one sofa bed.
What dining options are available at the hotel?
Guests are invited to enjoy a delectable continental breakfast at the hotel’s onsite restaurant, Spencer’s by the Sea. The restaurant is also open for lunch and dinner and crafts a sumptuous array of classic American eats.
Are there any nearby attractions worth visiting?
The hotel is close to all the major attractions, including Duval Street, Curry Mansion Museum, Ernest Hemingway Home and Museum, and Key West Aquarium. Key West Butterfly and Nature Conservatory, Southernmost Point, and Basilica of St. Mary Star of the Sea are also within walking distance.
What services are available at the hotel?
The hotel offers an outdoor pool, world-class spa, well-equipped fitness center, 24-hour front desk, babysitting arrangements, concierge, baggage storage services, business center, and laundry facilities.
What are the best times to visit the hotel?
The high season is in May, and the low season is in September. Visitors can enjoy the hotel's amenities and the nearby attractions during these times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Consider High Season Visits
Guests have suggested that visiting during the high season, particularly in May, offers the best experience due to favorable weather and a vibrant atmosphere.
Explore Nearby Attractions
The hotel's proximity to attractions such as the Key West Butterfly and Nature Conservatory, Southernmost Point, and Ernest Hemingway Home and Museum makes it convenient for guests to explore the area.
Be Mindful of Additional Fees
Some guests were surprised by additional fees such as the daily resort fee and valet parking charges. It's advisable to inquire about these fees in advance to avoid unexpected expenses.
Opt for Ocean Deluxe Rooms
If seeking a full ocean view, consider booking an "ocean deluxe" room to ensure a clear and unobstructed view of the ocean from the balcony, as some guests reported partial views from rooms labeled as ocean view.
Enjoy the Private Beach
Despite occasional seaweed, the private beach offers a delightful experience. Guests recommend taking advantage of the beach amenities provided by the staff.
Check for Event Bookings
Prior to booking, it's advisable to check for any scheduled events, such as weddings, that may limit access to certain facilities like the beach and restaurant, as this has been a point of disappointment for some guests.
Consider Low Season for Quieter Stays
Guests have mentioned that visiting during the low season, particularly in September, provides a quieter and more relaxed experience with fewer crowds.
Communicate Room Preferences
If specific room features are important, such as a clear ocean view or proximity to the pool and beach, it's recommended to communicate these preferences with the hotel staff during the booking process to ensure a more tailored experience.
Address Cleaning Concerns Promptly
In the event of cleanliness issues, promptly notifying the staff can lead to effective solutions. Some guests reported that their concerns were addressed satisfactorily by the hotel team.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | March |
Average price (weeknight) | $448 |
Average price (weekend night) | $389 |
The Reach Key West, Curio Collection by Hilton is located at 1435 Simonton Street in Old Town South of Truman, 0.7 miles from the center of Key West. Key West Butterfly and Nature Conservatory is the closest landmark to The Reach Key West, Curio Collection by Hilton.
Check-in time is 4:00 PM and check-out time is 11:00 AM at The Reach Key West, Curio Collection by Hilton.
The Reach Key West, Curio Collection by Hilton is 2 miles from Key West.
Yes, The Reach Key West, Curio Collection by Hilton has a pool onsite.
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Value for money | 6.2 |
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Distance to city center | 0.7 mi |
Nearest Airport | Key West |
Distance to airport | 2.3 mi |