The Walt Disney World Swan Hotel is just a 20-minute drive from Orlando International Airport and is located right in the middle of the Walt Disney World Resort. This on-site hotel offers easy access to the theme park and a number of amenities that guests will appreciate.
Guestrooms are well-appointed, with contemporary furnishings that ensure guest comfort. Beds are plush, with luxuriously soft linens. Coffee and tea facilities are included, along with a mini-refrigerator for guest convenience. Rooms feature Wi-Fi service and a television showing some of the most beloved Disney movies, along with local cable programming. There are a number of amenity upgrades guests can experience.
The resort boasts a beach and 5 outdoor swimming pools with waterslides. There are 2 health and fitness clubs, along with hot tubs for guest enjoyment. The world-class spa and hair and beauty salon will ensure guests look and feel their radiant best.
Complimentary shuttle service is offered between the resort and the theme park entrances. Guests can also take advantage of daily shuttle service to the Orlando Vineland Premium Outlets. The monorail
17 restaurants and lounges offer a variety of culinary options to ensure every guest can find something that they love. Epcot is just a 12-minute walk from the resort. Here guests can find a variety of global culinary adventures.
The Walt Disney World Swan Hotel offers guests an immersive Disney experience. The hotel offers everything that guests could need, along with easy access straight into the Walt Disney World theme parks.
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We had booked a 13-day stay at the new Walt Disney World Swan Reserve, but since that hotel has been delayed and won't open for another several months, our reservation was changed by Marriott to the Walt Disney World Swan. While we had booked a premium room with a guaranteed view of Epcot in our booking at the Swan Reserve, the room we were given at the Swan did not have a view of Epcot or Hollywood Studios - instead we were put in a room facing the opposite direction away from the parks and looking at the still-under-construction Swan Reserve, which was disappointing given the premium we had paid for the Epcot view room. If you've booked a room with either an Epcot view or Hollywood Studios view at the Swan Reserve and they switch you to the Swan, be warned that you likely will end up with no view despite paying more. The Swan (and the sister property Walt Disney World Dolphin) are within a 15-20 minute walk of Epcot and Hollywood Studios and also offer boat service to these two parks, so it is very convenient if your Disney World plans are focused on these two parks. If you want to go to other Disney parks (such as Magic Kingdom and Animal Kingdom) or to Disney Springs, the change in the bus service to a third-party offering instead of the Disney bus transportation is a major inconvenience. The bus transportation from the Swan and Dolphin to those other parks and Disney Springs will drop you off a very long distance away from them. For example, if you are going to Magic Kingdom, the bus will NOT take you to the park, but instead drops you off at the Transportation & Ticket Center - and then you need to take the monorail, a ferry, another bus or walk from the TTC to Magic Kingdom. If you go to Disney Springs, the bus from the Swan drops you off at the West Side area, and then you need to walk a good 20 minutes to get to the main entrance of Disney Springs (where the Disney bus system drop offs are). It's very unfortunate that the Swan and Dolphin decided to end their contract with Disney bus transportation, as you'll need to include at least 30 minutes in your planned travel time to get to Magic Kingdom, Animal Kingdom and Disney Springs. Given the premium you are paying to stay at a hotel on Disney property (even though it is not a Disney-owned hotel), the bus service to those parks other than Epcot and Hollywood Studios are no better than the bus service you would get staying at a much cheaper hotel option a little further away.
The hotel is pretty, but because of covid, personnel is not picking up trash (never seen this before), changing sheets or towels. You need to call them, which is super annoying because when you return from the parks the last thing you want is to call them for service. We realized about this the second day late at night when we returned and we found everything as we left it. Also, beware if you arrive with a car: not only you must pay the $35 + taxes per resort per day but also you need to pay for parking: 29 usd per day per day for self parking, otherwise they have valet parking, more expensive. This resort does not include breakfast either and the cafeteria inside of the hotel is pretty expensive.
Pros. Good breakfast
Pros. Great breakfast. Bed very comfortable. Clean
Cons. Wondering if staying in the park is worth the extra money. While staff was very helpful, it is a big and busy place.
Pros. The staff at the Swan (and ALL of Disney) were all very pleasant and had WONDERFUL attitudes.
Cons. The fact that there was NO shuttle service to Epcot or Hollywood was disappointing...yes there was a boat ride and that was fine, but it's still a diesel boat that spews out awful smelling fumes and it took about 30 minutes total to get to/from either EPCOT or HOLLYWOOD Studios, due to the wait times for the boats and lines. We ended up walking most of the time, except at the end of a long day at Hollywood (11.5 mi walking in 7 hours as the Gondola was broken both days). There should have been a shuttle option. Beds were just OK as they dipped in the middle. I thought it was perhaps just our bed, but my 9 yo son's queen bed did the same when my wife and I swapped with him. When you pay that kind of 5 star price, you expect 5 star accommodations....what we got was about 3.5 stars. Resort fees are, indeed, ridiculous. We were going to have an omelet at the breakfast buffet, but the price was so ridiculous (approx. $30 per adult and $20 per kid) that we ended up going to First Watch, being waited on, eating a great meal....and, oh yea, it was less than half the price of the buffet at the Swan. I will say that my wife and I ate dinner at the Italian place in the Swan and it was very good, with excellent service. Kimonos had excellent, fresh sashimi and all three of us really enjoyed our meal and the service there was outstanding. I probably wouldn't stay at the Swan again because there are superior options for less $$, but the convenience was very nice as you could walk from the Swan to EPCOT easily (about .75 mi) and Hollywood as well (about 1.2 mi). Anyway, I would opt (given the price difference) for staying at a Marriott or Westin that's close....there is one with an amazing waterpark (if you have kids or are a big kid, yourself) as part of your stay, and the price is at least $100 less per night. Let's face it, that adds up. They also have a shuttle that brings you to and from the Disney resorts. I would still give the Swan Resort at Disney a solid B, but it just feels like too much $$$ for what you get.
Pros. Got to see the firework shows from the window in the room and in the causeway. Free water bottles in the room.
Cons. The bed wasn’t that comfortable and shower pressure could have been better.
Pros. Despite this hotel’s age, the facilities are quite nice and maintained/refurbished very well. We love the comfortable beds, coffee/breakfast cafe near the lobby, and hotel restaurants. The short boat ride to other Disney Resorts and Epcot is great!
Cons. The coffee bar could really be expanded to include more tables. On the mornings that we visited, the counter servers were very busy with a long line of customers. Strollers and kids everywhere! Not enough tables for customers and no staff available to help keep the seating area clean. Tables rather than sofas on the other side of the hallway might be more useful and a staff member to keep this area clean would be great! Dining chairs could use new upholstery. They are getting heavy use by a lot of customers!
Pros. Loved that we were in walking distance to the boardwalk; we could also catch the water taxi to Epcot and the shuttle to the Disney Parks. Housekeeping staff was awesome!
Cons. Not enough reasonably priced casual dining on the resort.
Pros. The proximity to the Disney parks is wonderful. Taking the ferry to Epcot and Hollywood Studios or the bus to the Magic Kingdom and Animal Kingdom was very convenient for our vacation.
Cons. Nothing about the hotel signals that it is on the Disney Property. That would have been okay though because we wanted a more adult hotel for our honeymoon. It was the terrible value for money that means we will never be back. Housekeeping forgot to clean our room (because of the option to opt into a green program, I can see how this mistake might be made when many other rooms decide not to have their room serviced daily). But we were on our honeymoon and wanted this. When we came back and found our room had not been cleaned, we called guest services, which was nothing but a recording that was on a loop. So we went to the front desk, where we were told it was too late to have our room serviced. The staff was never apologetic about the fact that they had already placed us in a room with 2 beds, when we were on our honeymoon, and now our room was not even being cleaned. I have stayed at Westin hotels before that were wonderful. This hotel was not on the level I've come to expect from the Westin brand. I would not come back here and would not recommend it to others.
Pros. Beautiful hotel! The character dining at Garden Grove restaurant was awesome, have your kids bring their autograph books with them. Staff was friendly and very accommodating to families/kids. We ate dinner at Il Mulino restaurant and despite being more upscale Italian, the waiter was very engaging with our kids and was happy to make them chocolate milk with dinner! The grotto pool was beautiful, large, and poolside food/beverage service was on the ball.
Cons. Nothing really not to like, just some advice: Prices are expensive but hold value. This isn't a Super 8 but then again they treat you way better than a Super 8. Just remember EVERYTHING at Disney World is expensive. Also this: this hotel is on Disney property but is NOT a Disney hotel. You still get the same perks like early park entry and free shuttles to the parks, but what you don't get is free shuttle from/to the airport on the Disney Magical Express. A Disney rep will tell you to use Mears transportation saying it's cheaper than a taxi but don't. Our taxi, with tip, was cheaper than Mears' fare plus we didn't have to wait the half hour for the Mears shuttle. We were in a taxi in about 5 minutes at the airport.
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What can I expect from the hotel's guestrooms?
The guestrooms are well-appointed with contemporary furnishings, plush beds, and luxuriously soft linens. They also include coffee and tea facilities, a mini-refrigerator, Wi-Fi service, and a television showing beloved Disney movies.
How are the hotel's amenities and facilities?
The hotel boasts a beach and 5 outdoor swimming pools with waterslides, 2 health and fitness clubs, hot tubs, and a world-class spa. Additionally, there are 17 restaurants and lounges offering a variety of culinary options, ensuring every guest can find something they love.
What are the common concerns about the hotel?
Some guests have mentioned concerns about the outrageous resort fees, outdated aspects of the hotel, and the need for updates. Additionally, there have been comments about the cleanliness of the rooms and the quality of the pillows.
When is the best time to visit the hotel?
The high season is in June, while the low season is in October. Visitors can take advantage of the convenient location and access to the nearby Walt Disney World Resort and theme parks.
How is the hotel's customer service?
Guests have praised the friendly and attentive staff, but there have been some concerns about specific interactions, such as issues with parking charges and the need for more information at check-in.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Complimentary Shuttle Service
Guests appreciated the convenience of the complimentary shuttle service to the theme park entrances and the Orlando Vineland Premium Outlets. It's a great way to save on transportation costs and make the most of your time.
Consider Bringing Your Own Snacks
Some guests felt that the food options were limited and expensive. Consider bringing your own snacks or small meals to save on costs and have more variety.
Check for Room Amenities
While the guestrooms are well-appointed, some guests missed having a small fridge and microwave in their rooms. If these amenities are important to you, it's worth checking the room details before booking.
Be Mindful of Resort Fees
Several guests expressed dissatisfaction with the resort fees, so it's important to factor these into your budget when planning your stay.
Explore Nearby Attractions
The hotel's proximity to attractions like Fantasia Gardens Miniature Golf and Disney's BoardWalk Resort makes it an ideal choice for guests looking to explore beyond the theme parks.
Utilize the Health and Fitness Clubs
The hotel offers 2 health and fitness clubs, which can be a great way to stay active and unwind during your stay. Consider incorporating this into your itinerary for a balanced experience.
Plan for Noise Levels
Some guests mentioned that the soundproofing could be better, and noise from adjoining rooms was noticeable. If you're sensitive to noise, it may be helpful to pack earplugs or choose a quieter room location.
Take Advantage of the Spa and Salon
Guests raved about the world-class spa and hair and beauty salon, highlighting the opportunity to indulge in relaxation and self-care during their stay.
Consider Alternative Breakfast Options
While the breakfast options received mixed feedback, the on-site coffee shop was praised for its variety and convenience. Exploring this option for breakfast may provide a satisfying start to your day.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
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High season | August |
Average price (weeknight) | $368 |
Average price (weekend night) | $339 |
Camp Dolphin is an exclusive club for children from 4 to 12 years old at Walt Disney World Swan. Open from 5:00 pm to midnight, fully supervised activities include arts and crafts, board games, video games, and movies. If parents want to enjoy a romantic night out, children can also have dinner at Camp Dolphin. Kid-friendly meals are available from Picabu for an extra charge. Reservations are required in advance and there is an hourly rate per child. Guests who dine at one of the resort’s restaurants or have a treatment at the Mandara Spa receive up to two hours of complimentary child time at Camp Dolphin.
The resort has a daily schedule of fun activities so the whole family can stay active on vacation. Recreational activities include mini golf, tennis, basketball, beach or pool volleyball, and a selection of video games in the games room. The yoga room offers daily fitness classes and an interactive video wall where you can enjoy classes any time of day. If you want to exercise outdoors, there is a 3-mi trail around the resort property for a run or jog. Guests can also rent a paddleboat and have a leisurely ride around Crescent Lake.
The resort has a range of vacation packages and special offers. AAA members receive discounts on best available rates at the resort, and teachers and nurses are also eligible for discounted stays. Florida residents can take advantage of great savings if you are planning a staycation at Walt Disney World Swan.
It is located inside the expansive Walt Disney World Resort where there are countless theme parks and water parks to discover. For guest convenience, there is complimentary transportation throughout the entire resort. Shuttle buses run every 20 to 25m from the front of the Swan wing and transport guests to Magic Kingdom, Animal Kingdom, and the Disney springs area, among other destinations. A water taxi can take you to Epcot and Disney’s Hollywood Studios. If you prefer private transport, town cars can be arranged at the Mears transportation desk. Car rental is also possible with convenient pick-up and drop-off at the hotel.
Offering accessibility to all guests, the Walt Disney World Swan has accessible guest rooms equipped with a roll-in shower, shower chairs, and a built-in shower bench. Accessible rooms are furnished with a king bed and have access to connecting rooms with double beds. For hearing-impaired guests, rooms are equipped with a flashing door knocker, vibrating alarm clock, and a TDD machine for the in-room telephone. In case of emergencies, fire alarms with strobe lights have also been installed.
Walt Disney World Swan is located at 1200 Epcot Resort Boulevard, 2.1 miles from the center of Lake Buena Vista. Fantasia Gardens Miniature Golf is the closest landmark to Walt Disney World Swan.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Walt Disney World Swan.
Yes, Walt Disney World Swan offers free Wi-Fi.
Walt Disney World Swan is 16 miles from Orlando.
Yes, Walt Disney World Swan has a pool onsite.
KAYAK scours the web for all room deals available at Walt Disney World Swan in Lake Buena Vista and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Walt Disney World Swan and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Walt Disney World Swan.
Value for money | 7.8 |
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Distance to city center | 2.1 mi |
Nearest Airport | Orlando |
Distance to airport | 16.0 mi |