The Hyatt Regency Phoenix is a convention center hotel in the middle of downtown Phoenix, Arizona. The hotel is great for all kinds of travelers but especially accommodating for those who are traveling on business.
The hotel is large and houses 693 rooms. Guests’ stays sometimes feel more like stays at a resort. Many rooms come with beautiful views that overlook either the valley or downtown Phoenix. All of the rooms have the hotel’s signature plush beds. They also have large TVs, free WiFi, mini-fridges, and workspaces. Guests can choose from rooms or suites and can request to stay on a higher floor. Rooms can also be requested with balconies.
The Hyatt Regency Phoenix has dining options that include Compass Lounge, a revolving rooftop bar where guests can have drinks and appetizers. There’s also Compass Arizona Grill that has views all the way around and serves traditional Southwest food. Networks has a great breakfast and a good happy hour. It also has a grill during the day. Market is an on-the-go restaurant that offers Starbucks coffee and foods for breakfast, lunch, and snacks.
Phoenix has a variety of fun and interesting things to do. There are sports games to go to, the Desert Botanical Gardens to visit, museums to check out, the Arizona Science Center, and Castles n Coasters with lots of fun for the whole family. There are plenty of shopping centers to hit up also, like CityScape, Arizona Mills Avenue Shopping District, and Biltmore Fashion Park. There is no shortage of golf courses in the area either.
The Hyatt Regency Phoenix has plenty to keep its guests comfortable and happy while traveling for business or for leisure. There are amenities at the hotel that will make any guests’ stay easy and stress-free on their trips to Phoenix, Arizona.
Services and conveniences
Dining
Accessibility and suitability
Basics
Media and entertainment
Laundry
General
Pool and spa
Bathroom
Workspace
Things to do
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Family friendly
Parking and transportation
Outdoor
Health and safety
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I would not recommend this hotel. We had to change rooms three times because the bed linens were dirty. The bathroom was old and towels had stains. This will be the last time I book a stay at a Hyatt.
Pros. Staff was amazing!
Pros. Fantastic staff. Even with the renovations going on, the service was top notch and the front desk staff was so quick to meet our needs.
Cons. The rooms could use an update. facilities in the room for hooking up my laptop and charging (USB) were non-existent.
Cons. A bit pricey
Pros. Staff. Food. Location.
Cons. Rooms need remodeling in a big way. Bed was uncomfortable and the A/C did not work.
Pros. If you're attending a function at the convention center, this is the perfect hotel.
Cons. I wish that there was a small store for incedentals.
Pros. I do appreciate the employees and the easy access to many other attractions. That was nice
Cons. I did not like the actual bed and the sheets and covers. I must of woke up 6 -7 times. Sheets where not soft. They were hard and loud. The bed was noisy and felt old. Was not a comfortable sleep. Also. This is arizona the air is dry. Maybe giving complimentary waters would be nice. Not charge $5 per water bottle.
Pros. The view, the rate, the employees
Cons. The carpet, the old Apple phone radio
Pros. The staff was friendly and I liked the amenities in the hotel.
Cons. The bathroom was really small.
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What dining options are available at the hotel?
The hotel offers dining options including Compass Lounge, a revolving rooftop bar, Compass Arizona Grill with traditional Southwest food, Networks with a great breakfast and happy hour, and Market, an on-the-go restaurant offering Starbucks coffee and food for breakfast, lunch, and snacks.
Are there any nearby attractions or activities?
Yes, the hotel is close to various attractions such as Phoenix Symphony Hall, Arizona Science Center, Heritage Square, Chase Field, Phoenix Art Museum, and many shopping centers and golf courses.
What are guests saying about the cleanliness of the rooms?
Guests have mentioned that the rooms are clean with large balconies, although some have noted concerns about the air quality and the need for better soundproofing.
Is parking available at the hotel?
Yes, the hotel offers parking, although some guests have mentioned that valet parking can fill up quickly and that they received incorrect information about parking garages from the front desk.
What can guests expect from the hotel's customer service?
The staff is described as friendly, professional, and accommodating, with some guests noting that the check-in process was fast and that the hotel provided early check-in for guests with limited mobility.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a View
Many guests recommend requesting a room with a balcony overlooking the valley or downtown Phoenix for spectacular views.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like Phoenix Symphony Hall, Arizona Science Center, and Heritage Square, all within walking distance.
Consider Room Selection Carefully
Some guests suggest checking the air quality and functionality of amenities like the terrace before selecting a room, as these factors can impact the overall experience.
Be Mindful of Parking Options
Guests advise exploring street parking options to avoid the steep hotel parking fees, especially if the hotel garage feels empty.
Check for Vegan Dining Options
If you have dietary preferences, consider checking the availability of vegan dining options in advance, as some guests found the options limited.
Plan for Elevator Wait Times
Be prepared for potential wait times for the elevators, especially during busy periods, and consider using the stairs as an alternative.
Utilize the On-Site Dining Options
Take advantage of the hotel's dining options, including the rooftop bar, Compass Arizona Grill, Networks for breakfast, and the on-the-go Market offering Starbucks coffee and snacks.
Consider Noise Levels
While the hotel staff is commended for their professionalism, some guests experienced noise disturbances from neighboring rooms, so it may be helpful to prepare for this possibility.
Be Aware of Breakfast Options
Manage your expectations regarding breakfast, as some guests found the options limited compared to their experiences at other Hyatt locations.
Take Advantage of the Location
Enjoy the convenience of the hotel's downtown location, with numerous restaurants and bars within the building and nearby, providing plenty of dining options.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
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High season | March |
Average price (weeknight) | $252 |
Average price (weekend night) | $248 |
The Hyatt Regency Phoenix is located only about 5 miles from Phoenix Sky Harbor International Airport (PHX). The fastest way to get there is to either rent a car and drive yourself, or take a taxi or ride-share such as Uber or Lyft. The drive from the airport to this hotel will take about 8 minutes. If you want to take public transportation, you can take either the Valley Metro Rail or bus line 1 from Washington & 44th street to either Central Ave & Polk Street or 3rd St/Washington and walk to the hotel within 2 minutes. This journey will take about 15 minutes.
This hotel is located in the heart of Phoenix, so you will have plenty of attractions within walking distance and even more within just a short drive from the hotel. For example, you can walk to the Phoenix Convention Center within 5 minutes. Within 10 minutes, you can walk to the Orpheum Theater, Chase Field, and the Rosson House Museum. You also have St. Mary’s Roman Catholic Basilica and the Civic Space Center nearby.
This hotel offers plenty of room options to cater to every traveler and every budget. However, the king room with city view stands out as one of the best options. This 344-square-foot room has a king bed, a TV, a tea and coffee maker, air-conditioning, and large windows with amazing views of the Phoenix skyline. If you have a larger group, you can choose to book the queen room with 2 queen beds and a city view. If you want something even more spacious, consider the corner king room, which is 463-square-feet.
There are plenty of dining options available directly at the hotel. The Compass is the hotel’s dinner restaurant, and reservations are recommended as it can get quite crowded. This award-winning revolving restaurant offers 360-degree views of the Valley of the Sun. You can order dishes from around the world prepared by the executive chef. You can also enjoy a seasonal menu with wine pairings. You can also access the B&B Market on site, which offers grab-and-go breakfast, lunch, and snacks throughout the day. Last is the Barrel and Bushel, open for lunch and dinner.
The Hyatt Regency Phoenix stands out as one of the best hotels in the area because of its location and unmatched services and amenities. Not only do you have access to award-winning food on site, but you also have access to a 24-hour fitness center, an outdoor pool, and the “YogAway” program, which offers you access to yoga classes right from the comfort of your room. The hotel also offers laundry service and meeting facilities for rent.
Hyatt Regency Phoenix is located at 122 North 2nd Street in Downtown, 0.2 miles from the center of Phoenix. Phoenix Symphony Hall is the closest landmark to Hyatt Regency Phoenix.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Hyatt Regency Phoenix.
Yes, Hyatt Regency Phoenix offers free Wi-Fi.
Hyatt Regency Phoenix is 4.4 miles from Phoenix Sky Harbor Intl. Hyatt Regency Phoenix is 15.3 miles from Phoenix Scottsdale Municipal.
Yes, Hyatt Regency Phoenix has a pool onsite.
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Value for money | 8.1 |
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Distance to city center | 0.2 mi |
Nearest Airport | Phoenix Sky Harbor Intl |
Distance to airport | 4.3 mi |