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Porter Airlines: Expert advice and recommendations

Expert travel writer John Walton shares all you need to know before booking a flight with Porter Airlines.
John Walton
September 3, 2024

Canadian airline that really delivers on its promise that customers will “actually enjoy economy”. One of the main reasons I love flying with Porter is because the airline’s planes don’t have middle seats, so you’ll either be sat in a window or an aisle seat.

They also serve free drinks, including Canadian wines or craft beers (in real glasses!) plus a snack, and their relatively small planes mean shorter lines and less fuss at the airport. Altogether, it really is a great way to fly. Here’s everything you need to know about flying with Porter Airlines.

Porter expert tips: What kind of airline is it?

Porter is often called a boutique airline, and it fits this niche really well. The airline is always very clear about what it promises onboard and at the airport. Porter flies mostly to and from major cities in eastern Canada like Toronto, Montreal and Ottawa.

When I’m thinking about flying Porter, the first thing I look at is whether I’ll be on one of their older De Havilland Dash 8-400 propeller-driven planes, or their newer Embraer E195-E2 planes. The newer jets are miles better if you have the choice: wider seats (almost an inch and a half larger than those on the older planes) that recline, power sockets, Wi-Fi, entertainment streamed to your mobile device, bigger overhead bins, and the option of extra-legroom seats.

Generally, the newer planes operate on flights over two hours, as well as to Toronto Pearson (YYZ). Toronto City-Billy Bishop airport (YTZ) is too small for the new jets, so only uses the older propeller planes. But even if your flight does use the older planes, I’d still choose Porter over many other airlines.

Porter’s fares and travel classes

Porter is an all-economy airline that operates two classes of service: PorterClassic and PorterReserve. If I’m traveling on a budget, I’ll be looking at the PorterClassic fares, but I like the extra legroom you get with the PorterReserve ticket type. PorterReserve also includes free ticket changes, a dedicated check-in desk (although this isn’t a major problem, since its planes are so small), fast track security and priority boarding.

Within PorterClassic, there are four kinds of fares: Basic, Standard, Flexible and Freedom. (If you’re connecting with a partner to Europe or Africa, you may get extra benefits like a carry-on and checked bag. Make sure to check the details carefully in advance in this case.)

Basic includes airport check-in (not mobile) and a personal item of 43 x 16 x 33 cm (17 x 6 x 13 inches), but no carry-on bag. Anything else, including seat choice and checked bag, comes at an extra fee. There are also no changes or cancellations with this fare. Standard allows you to use an electronic boarding pass and to bring a carry-on bag of 55 x 23 x 40 cm (21.5 x 9 x 15.5 inches). Seat choice and checked bags are upcharged, and you can also make changes or cancellations for a fee.

Flexible adds a checked bag and a PorterClassic seat selection, and it also waives advance change fees. You can pay to upgrade to an extra-legroom seat if available, and same-day changes come at a reduced price.

Freedom fares waive all change fees, include either a PorterClassic or Stretch seat (if available), and enable a full refund.

As you pay more for higher fare classes, you also earn more VIPorter frequent flyer points on a sliding scale. When looking at PorterReserve, you can choose either a Navigate or Ultimate fare.

Navigate gets you a PorterReserve up front extra legroom seat, priority at the airport (during check-in, boarding and security), a carry-on bag and a personal item, plus two checked bags. You’ll also get a meal (availability based on the time of day and flight length), premium wine and liquor, an electronic boarding pass and no change fees.

The only thing Ultimate adds is the option of a full refund if you don’t travel. For my money, if you want to choose your own seat (especially an extra-legroom one) and check a bag (or two), PorterReserve Navigate usually offers the best balance of price and features.

Porter’s seats and cabins

The seat size and comfort onboard Porter really depends whether you’re flying on one of those older Dash 8-400s or the new E195-E2s.

On the Dash 8, all seats are 17 inches wide and don’t recline (airlines call this “pre-reclined”). There are six PorterReserve seats up front with 32 inches of pitch – that’s the distance between the point on one seat and the same point on the seat in front, so is basically your legroom minus the thickness of the seat. All other seats have 30 inches of pitch. I’m pretty tall (6 feet 3”, 190 cm), so the PorterReserve seats on these flights are very attractive.

On the E195-E2, the seats are a lot wider at 18.3 inches, and you can choose between PorterClassic (most of the seats), PorterClassic Stretch (20 seats) and PorterReserve (16 seats). PorterClassic is again pitched at 30 inches, which is fine but not great. You can also recline two inches on these seats.

PorterClassic Stretch adds a spacious four extra inches for a total of 34 inches of pitch, and also offers four inches of recline. It’s worth noting that some of these seats are located in the exit rows, so you’ll need to be able-bodied and ensure you meet the airline’s rules on exit row passengers for those.

PorterReserve maxes out at 36 inches of pitch and six inches of recline. With the wider seats and no middle seats, I think this one of the nicest economy plus experiences you can have in North America.

Whatever you book, make sure you take a careful look at the size of the bag you’re allowed, and ensure it will fit under the seat in front of you.

Porter’s check-in and boarding

Porter’s “actually enjoy economy” philosophy extends to the airport too. Since its planes are smaller than you might be used to with other airlines – the E195-E2 has 132 seats, and the Dash 8-400 only 78 – the crowds are smaller and so the airport lines are also shorter.

Unless you’re traveling on the cheapest Basic fare (which requires airport check-in), I think it’s best to check in online as soon as it opens for the best seats available, and use an electronic boarding pass.

One of the nice things about Porter is that its small planes and lack of first or business class means that its boarding is almost entirely front-to-back, although the few passengers in PorterReserve can board first if they want.

Porter in-flight food and drinks

I love Porter’s onboard menu: it’s super-Canadian and super-lovely. All passengers can choose from coffee (from Montreal), tea (from Toronto), white Pinot Grigio or red Cabernet Sauvignon (from Ontario’s Jackson-Triggs winery) or a rotating selection of craft beers from Beau’s Brewing (also from Ontario).

Premium beverages – which you’ll find on flights over two-and-a-half hours, complimentary in PorterReserve and available for purchase for everyone else – include pre-mixed Tumbler & Rocks cocktails (from Alberta) or wellness shots from Greenhouse (from Toronto).

The snacks are delicious and all Canadian too: kettle-cooked chips, milk chocolate shortbread, zesty cheddar roasted fava beans (my personal favorite) and olive oil and sea salt almonds.

On longer flights, fresh meals are offered. These are either included in PorterReserve fares or available for purchase by PorterClassic travelers.

I love that they serve actual fresh food rather than the long-life stuff that some airlines choose. Do keep in mind that Porter is a cashless airline, so you’ll need to bring your Visa, MasterCard or American Express for any purchases.

VIPorter frequent flyer club

Porter’s frequent flyer program is called VIPorter. Anyone can earn points, and you progress up the program levels (from Member to Passport to Venture to Ascent to First) as you spend more money with the airline.

Unless you’re flying super-regularly with Porter, you’re unlikely to see a lot of benefit from it – Porter isn’t part of one of the big three global alliances or anything – but it’s useful to have the membership for the ad-free Wi-Fi (see below).

Porter in-flight entertainment and Wi-Fi

Porter has great Wi-Fi and decent streaming entertainment options onboard the E195-E2. But if you’re on the Dash 8, there’s nothing, so make sure you bring a book or download videos to your device in advance.

If you’re flying the E195-E2, I recommend signing up for the VIPorter frequent flyer club in advance. You can then sign in to get free Wi-Fi for the full flight, instead of watching an ad video every 30 minutes.

The E195-E2 also has a universal power socket for every passenger, so bring your charger along. The outlet is at ankle level, so take my advice and bring a longer cable (I pack one of the six feet/two-meter ones) so that it’s long enough for you to use comfortably.

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

FAQs about flying with Porter Airlines

  • What is Porter Airlines' carry-on size allowance?

    On board Porter Airlines flights, cabin baggage should not exceed 21x15x9in. If your hand luggage is bigger, the Porter Airlines assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Porter Airlines fly to?

    Porter Airlines offers direct flights to 24 different cities in Canada and the United States. Montreal, Vancouver, and Toronto are the most popular cities covered by Porter Airlines.

  • What is Porter Airlines’ primary hub?

    Porter Airlines concentrates most of its flight operations in Toronto.

  • How does KAYAK find such low prices on Porter Airlines flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Porter Airlines.

  • What’s the cheapest route that Porter Airlines flies?

    In the last 72 hours, the cheapest route flown by Porter Airlines found on KAYAK was from Edmonton to Toronto, with a price of $101 for a round-trip.

  • What are the most popular airports for Porter Airlines flights to depart from?

  • Is Porter Airlines part of an airline alliance?

    No, Porter Airlines is not part of an airline alliance.

  • How many destinations does Porter Airlines fly to?

    In total, Porter Airlines flies to 24 destinations.

See more FAQs

Porter Airlines customer reviews

7.8
GoodBased on 294 verified guest reviews
7.9Comfort
8.6Crew
7.6Food
6.9Entertainment
8.0Boarding

Pros +
Cons -

Show reviews that mention
Traveler rating:
Sort by:
V
8.0 Very good
YOW-YYZ
Porter, like most airlines, need to improve their baggage policies. In reality, there are no longer 'cheap flights' because passengers pay exorbitant baggage fees.
V
8.0 Very good
YYZ-GLA
Unlike our porter connection this was great , smooth 2minutes at check in not 90 mins Food wasn’t great but it’s plane food , staff were great
D
10.0 Wonderful
YYT-YYZ
On time comfortable seating WiFi phone charger awesome staff
V
10.0 Wonderful
YVR-YOW
Good people great service
V
8.0 Very good
YTZ-BOS
The airline arrival at the downtown airport is a big plus.. Food and beverage was excellent. Their non weather related cancellation is horrible. Overall I gave the airline 7 over 10 Tips for people flying porter from Boston. The airline doesn’t have inflight entertainment No TV No WIFI. Bring your entertainment with you.
K
10.0 Wonderful
MCO-YYZ
We were given a complimentary seat upgrade which was so unexpected but so lovely!
R
8.4 Very good
EWR-YTZ
Pros:Everything went as planned.
Cons:USB or power outlets.
D
10.0 Wonderful
YTZ-YOW
Porter is the airline that does care. All trips with Porter have been smooth and relaxing. The extras are the customer appreciation. The others just don’t do that.
V
6.0 Okay
YTZ-MDW
Pros:Efficient check in. Liked the shuttle bus service from subway to airport.
Cons:As expected this is a commuter flight so very stripped down in terms of amenities. Tight plane seating and those overhead bins just barely accommodate the carry on.
V
2.0 Poor
YTZ-MDW
Pros:Nothing
Cons:Porter declined re-booking the flight due to weather conditions and forced us to purchase new tickets. Reservations made through anything other than Porter are treated poorly, service can be declined due to overbooking.

Porter Airlines flight status

Sat 11/2

Porter Airlines route map - Which destinations does Porter Airlines fly to?

Find out which destinations you can fly to direct with Porter Airlines by entering your departure airport. If you want to know if Porter Airlines flies a certain route, enter both the departure and destination airport before hitting search.
Sat 11/2

All Porter Airlines flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
2346Boston (BOS)Ottawa (YOW)1h 29m
2938Boston (BOS)Toronto (YTZ)1h 59m
2340Newark (EWR)Ottawa (YOW)1h 45m
2138Newark (EWR)Toronto (YTZ)1h 45m
512Fort Lauderdale (FLL)Ottawa (YOW)3h 33m
514Fort Lauderdale (FLL)Toronto (YYZ)3h 17m
654Las Vegas (LAS)Toronto (YYZ)4h 17m
664Los Angeles (LAX)Toronto (YYZ)4h 45m
506Orlando (MCO)Ottawa (YOW)3h 19m
508Orlando (MCO)Toronto (YYZ)3h 0m
642Phoenix (PHX)Toronto (YYZ)4h 5m
538Fort Myers (RSW)Toronto (YYZ)3h 5m
670San Francisco (SFO)Toronto (YYZ)5h 2m
526Tampa (TPA)Toronto (YYZ)2h 55m
280Edmonton (YEG)Ottawa (YOW)4h 2m
410Edmonton (YEG)Toronto (YYZ)3h 55m
2376Fredericton (YFC)Ottawa (YOW)1h 46m
2236Halifax (YHZ)Ottawa (YOW)2h 18m
2284Halifax (YHZ)Toronto (YTZ)3h 0m
2328Halifax (YHZ)Montreal (YUL)2h 9m
2283Halifax (YHZ)St. John's (YYT)1h 50m
210Halifax (YHZ)Toronto (YYZ)2h 34m
517Ottawa (YOW)Fort Lauderdale (FLL)3h 49m
505Ottawa (YOW)Orlando (MCO)3h 29m
289Ottawa (YOW)Edmonton (YEG)4h 37m
2375Ottawa (YOW)Fredericton (YFC)1h 31m
2237Ottawa (YOW)Halifax (YHZ)1h 52m
2373Ottawa (YOW)Moncton (YQM)1h 45m
2355Ottawa (YOW)Thunder Bay (YQT)2h 29m
2202Ottawa (YOW)Toronto (YTZ)1h 8m
265Ottawa (YOW)Vancouver (YVR)5h 39m
291Ottawa (YOW)Winnipeg (YWG)2h 54m
277Ottawa (YOW)Calgary (YYC)4h 36m
162Ottawa (YOW)Toronto (YYZ)1h 15m
2514Québec City (YQB)Toronto (YTZ)1h 50m
2370Moncton (YQM)Ottawa (YOW)2h 10m
2352Thunder Bay (YQT)Ottawa (YOW)2h 20m
2634Thunder Bay (YQT)Toronto (YTZ)2h 0m
2616Timmins (YTS)Toronto (YTZ)1h 28m
2945Toronto (YTZ)Boston (BOS)1h 35m
2135Toronto (YTZ)Newark (EWR)1h 30m
2303Toronto (YTZ)Fredericton (YFC)1h 57m
2283Toronto (YTZ)Halifax (YHZ)2h 18m
2513Toronto (YTZ)Québec City (YQB)1h 30m
2293Toronto (YTZ)Moncton (YQM)2h 10m
2633Toronto (YTZ)Thunder Bay (YQT)2h 8m
2325Montreal (YUL)Halifax (YHZ)1h 41m
2452Montreal (YUL)Toronto (YTZ)1h 25m
375Montreal (YUL)Vancouver (YVR)5h 51m
124Montreal (YUL)Toronto (YYZ)1h 31m
262Vancouver (YVR)Ottawa (YOW)4h 50m
308Vancouver (YVR)Toronto (YYZ)4h 40m
292Winnipeg (YWG)Ottawa (YOW)2h 30m
438Winnipeg (YWG)Toronto (YYZ)2h 33m
274Calgary (YYC)Ottawa (YOW)4h 11m
360Calgary (YYC)Toronto (YYZ)3h 57m
442Victoria (YYJ)Toronto (YYZ)4h 40m
2284St. John's (YYT)Halifax (YHZ)2h 10m
513Toronto (YYZ)Fort Lauderdale (FLL)3h 21m
655Toronto (YYZ)Las Vegas (LAS)5h 3m
665Toronto (YYZ)Los Angeles (LAX)5h 38m
501Toronto (YYZ)Orlando (MCO)3h 5m
641Toronto (YYZ)Phoenix (PHX)5h 0m
535Toronto (YYZ)Fort Myers (RSW)3h 19m
669Toronto (YYZ)San Francisco (SFO)5h 49m
525Toronto (YYZ)Tampa (TPA)3h 6m
409Toronto (YYZ)Edmonton (YEG)4h 20m
211Toronto (YYZ)Halifax (YHZ)2h 12m
191Toronto (YYZ)Ottawa (YOW)1h 12m
135Toronto (YYZ)Montreal (YUL)1h 25m
313Toronto (YYZ)Vancouver (YVR)5h 26m
437Toronto (YYZ)Winnipeg (YWG)2h 45m
359Toronto (YYZ)Calgary (YYC)4h 28m
441Toronto (YYZ)Victoria (YYJ)5h 20m
2718Washington, D.C. (IAD)Toronto (YTZ)1h 30m
2323Ottawa (YOW)Newark (EWR)1h 30m
372Vancouver (YVR)Montreal (YUL)4h 56m
2394Chicago (MDW)Toronto (YTZ)1h 42m
2684Sault Ste Marie (YAM)Toronto (YTZ)1h 20m
2304Fredericton (YFC)Toronto (YTZ)2h 23m
2345Ottawa (YOW)Boston (BOS)1h 15m
2211Ottawa (YOW)Charlottetown (YYG)1h 57m
2570Windsor (YQG)Toronto (YTZ)0h 59m
2294Moncton (YQM)Toronto (YTZ)2h 43m
2532Sudbury (YSB)Toronto (YTZ)1h 2m
2723Toronto (YTZ)Washington, D.C. (IAD)1h 29m
2393Toronto (YTZ)Chicago (MDW)1h 50m
2691Toronto (YTZ)Sault Ste Marie (YAM)1h 24m
2275Toronto (YTZ)Ottawa (YOW)0h 56m
2577Toronto (YTZ)Windsor (YQG)1h 3m
2531Toronto (YTZ)Sudbury (YSB)1h 5m
2615Toronto (YTZ)Timmins (YTS)1h 21m
2487Toronto (YTZ)Montreal (YUL)1h 15m
383Montreal (YUL)Edmonton (YEG)4h 52m
450Saskatoon (YXE)Toronto (YYZ)3h 23m
384Calgary (YYC)Montreal (YUL)4h 19m
2258Charlottetown (YYG)Ottawa (YOW)2h 10m
230St. John's (YYT)Toronto (YYZ)3h 49m
451Toronto (YYZ)Saskatoon (YXE)3h 41m
382Edmonton (YEG)Montreal (YUL)4h 6m
299Ottawa (YOW)St. John's (YYT)2h 50m
389Montreal (YUL)Calgary (YYC)4h 58m
298St. John's (YYT)Ottawa (YOW)3h 10m
239Toronto (YYZ)St. John's (YYT)3h 10m
More flight routes

Porter Airlines contact information

Overview of Porter Airlines

Controlling its fleet from the Toronto Islands, Porter Airlines maintains a broad ranging network within Canada and into northern United States destinations. Their hub is in a peak vacation location, drawing leisure-minded travelers to use the carrier. Offering routes to more than 15 regional spots across Canada, it serves as a major link between smaller communities and big cities.

Porter Airlines prides itself on delivering first-class hospitality that major commercial competitors may charge for. Alcoholic beverages and snacks are free on flights and are served in actual glassware. Swift processing and connections are available as it is one of only a few airlines that uses the Toronto Islands.

Interline agreements are held with South African Airways, Qatar Airways, Singapore Airlines and Icelandair. These respective partnerships allow customers to travel on connected services under the singular ticket to destinations in South Africa, Senegal, Qatar, Singapore and Iceland. An association with JetBlue allows for further scheduled connections within the United States.

Passengers can choose between Classic, Premium and Premium PLUS. All 3 sections have leather seats and are located within the same cabin with a 2 x 2 layout, meaning you are guaranteed either aisle access or a window view. Passengers in Premium are the first off the plane, while Premium PLUS provides an additional 2 in of legroom (34 in total).

Canadian company De Havilland is the preferred aircraft manufacturer. Porter Airlines has a fleet of twin turboprop planes, such as the Dash 8, which can hold approximately 78 passengers. The aircrafts have a simple white fuselage and a dark blue tail.

Porter Airlines information

IATA CodePD
Routes82
Top routeToronto Pearson Intl Airport to Montreal Pierre Elliott Trudeau Intl Airport
Airports served24
Top airportToronto Pearson Intl

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