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Sky Airline: Expert advice and recommendations

Expert travel writer Daniel Scheffler shares all you need to know before booking a flight with Sky Airline.
Daniel Scheffler
August 29, 2024

This Chilean airline is officially styled as SꓘY and is based in the country’s capital, Santiago. Operating from the Arturo Merino Benítez International Airport (SCL) it is now the second largest airline in Chile, after the flag carrier LATAM, and the first to operate at low cost. Started in 2001, Sky Airline really tries to offer flights to everyone with fair pricing.

Subsidiaries

Sky Airline also operates a low-cost Peruvian subsidiary under a similar name, Sky Airline Peru, with the same recognizable purple and green livery colors. There were once plans to operate an additional subsidiary, Sky Airline Ecuador, but this Quito-based airline was canceled.

Routes

Sky Airline is a young airline with big plans to expand much more. Currently it operates mostly in Chile, but it also flies to Peru, Ecuador, Argentina and Colombia, as well as to Miami as Sky Airline Peru, via Lima. Sky also flies seasonally to Uruguay and Brazil. There is also a route to Cancun, Mexico, as well as one to the Dominican Republic's favorite holiday destination, Punta Cana.

Future plans

The expansion of this airline is exciting as they will offer cheaper flights for travelers, and with a no fuss model I appreciate. A few more US destinations are currently being planned, so stay tuned. For long haul international flights, I personally think more comfortable seating would be beneficial. Currently, I find this airline most useful for short hops where extra comfort is less important, as they have a great schedule and fly at times I find convenient.

Fare classes

Sky Airline has a simple three-fare model of booking. Tickets are available in Zero, Plus and Full fare categories.

Zero fare is the no-frills options that’s perfect if you’re traveling light. You can carry on a personal item (like a handbag) and a coat or jacket, and a seat will be randomly assigned for you. The Plus fare is labeled as an all-in-one ticket that allows a personal item, a traditional carry-on bag and a checked bag up to 50 pounds. With this fare, you can also choose your own standard seat assignment.

Lastly, the Full fare allows the most flexibility with more customization than the others. It comes with the same allowances of a personal item and a carry-on bag, but also allows a second checked bag up to 50 pounds. With this fare, you can also make changes to dates, names, and even destinations at no extra charge.

Baggage rules

As with many low-cost airlines, Sky Airline is very strict with the rules when it comes to luggage, so you will want to adhere to these carefully.

A personal item (included on all fares) means a backpack, a purse or a very small suitcase. It needs to fit under the seat in front of you. A carry-on means it must be stowed in the overhead compartment bin and the weight of this piece is not to exceed 22 pounds. Checked baggage that goes in the hold of the plane can be up to 50 pounds each.

Seating

The standard seats available to Zero and Plus fare ticket holders include any seat behind the wings and offer about 28 inches of legroom. With Full fare you can choose any seat that you want, including seats in front of the plane, but these seats also only have 28 inches of legroom, so the main benefit is getting off the plane faster.

Alternatively, you can simply book any seat you want if you’re willing to pay extra for the privilege. The exit row seats have slightly more space on some aircraft, so those are always the seats I book on this airline, as there is no business class.

Boarding passes

The airline recommends you print out a copy of your boarding pass, as some of the destination airports require physical passes and won’t accept digital boarding passes. I usually just do both, especially in smaller destinations around South America. Some airports, like Santiago in Chile, have a check in desk for the airline plus a baggage drop kiosk.

Boarding

Sky Airline does not have a very regulated boarding procedure. In general, they first board people who need extra help and then anyone who paid for a seat, plus those with airline status. After that, it’s basically a single line of whoever is lined up and ready to hop on.

Even though Sky is strict with limiting carry-on, you can still easily run out of overhead bin space on these flights. In this case, your bag will have to be gate checked. Because these flights are so cheap, they are often fully booked, so I’ve had this happen several times. It pays to show up early and get in the front of the line if you don’t want to be separated from your bag.

Loyalty program

Sky Airline has a loyalty program called Sky Plus that allows you to earn points toward rewards. Sky Plus is also affiliated with a bunch of hospitality brands like Accor, TransVIP (a cab company) and the local tourism boards, plus shops like Marley Coffee. You can earn and redeem your points through any of these affiliated brands.

With Sky Airline purchases, you can earn points not only through your ticket, but also through optional upgrades like choosing your own seat and paying for extra baggage.

There are two levels in the Sky Plus program – Gold and Platinum. Gold members receive preferential boarding and Platinum members also receive free seat reservation sand baggage bonuses. If you plan to fly this airline around the region often, it is absolutely worth signing up. It’s free and you can use the points wherever you want.

Airline alliances

Sky Airline is not a member of any airline alliance at this time. You can also not book another airline and connect on a single ticket, except subsidiary Sky Airline Peru, but these tickets are booked through the same website anyway.

Wi-Fi

In case you are planning on working while on air, note that the airline does not have Wi-Fi on any planes at the moment. However, the new routes to the US will include new aircraft outfitted with onboard Wi-Fi.

Entertainment on board

Sky Airline does not offer any entertainment on board. I recommend you bring your own device with things to do or watch already downloaded. If you need to work, this is probably not the best choice of airline, especially for longer routes. It’s still a great deal for short routes that won’t interrupt your workflow for long.

Service charges

As so often occurs with the low-cost airline model, there are charges for most additional services. Sky charges a fee for any changes, including name changes, date changes or itinerary changes. And the charges change from least expensive if made online to more expensive if done over the phone and most expensive when done at the airport with a gate agent.

Change and cancellation policies

Sky Airline policies for changes are a little complex, as they invoke the rules of whichever country you are located in at the time of flying. It is not always as perfectly clear in advance as you might hope.

You are able to change the date, time or route, and you can change these as many times as you would like, but there is a fee every time. The fee is set depending on the fare class of the tickets. You will also have to pay a fare difference for your new selection, if there is one. Charges are accumulated per leg of the journey, and per passenger on the booking.

The same is true for refunds, with specific policies changing depending on the country you fly from. The good news is Full fare tickets are always 100% refundable so I recommend opting for this if you have any doubt about your plans when booking.

Traveling with pets

The airline charges a fee for dogs and cats to be in the cabin and they have to be less than 10 pounds. In the hold, Sky allows cats, dogs and ornamental birds, also for a fee. I was glad when I found that the costs are moderate for pets on Sky Airline.

Unaccompanied minors

The airline does not allow any unaccompanied minors on international flights (in other words, any flight leaving Chile). But for domestic flights, unaccompanied minors can fly for an additional fee. Sky Airline considers anyone between the ages of 5 and 14 years old (minus one day) to be a qualifying minor for this service.

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

FAQs about flying with Sky Airline

  • What is Sky Airline's carry-on size allowance?

    On board Sky Airline flights, cabin baggage should not exceed 21x13x9in. If your hand luggage is bigger, the Sky Airline assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Sky Airline fly to?

    Sky Airline offers direct flights to 28 cities in 5 different countries. Santiago, Puerto Montt, and Antofagasta are the most popular cities covered by Sky Airline.

  • What is Sky Airline’s primary hub?

    Sky Airline concentrates most of its flight operations in Santiago.

  • How does KAYAK find such low prices on Sky Airline flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Sky Airline.

  • What’s the cheapest route that Sky Airline flies?

    In the last 72 hours, the cheapest route flown by Sky Airline found on KAYAK was from Calama to Santiago, with a price of $20 for a round-trip.

  • What are the most popular airports for Sky Airline flights to depart from?

  • Is Sky Airline part of an airline alliance?

    No, Sky Airline is not part of an airline alliance.

  • How many destinations does Sky Airline fly to?

    In total, Sky Airline flies to 29 destinations.

See more FAQs

Sky Airline customer reviews

6.6
OkayBased on 138 verified guest reviews
6.2Comfort
4.8Entertainment
6.7Boarding
4.9Food
7.3Crew

Cons -

Show reviews that mention
Traveler rating:
Sort by:
P
4.0 Mediocre
LIM-AQP
overcharge for everything.
V
2.0 Poor
PUQ-SCL
Pros:We never got boarded!! They oversold the flight and al the passengers without seats are left in line with no explanation! And extremely rude people at the counters. I understand the issues going on these days but to not even acknowledge hen people are asking them when is the next flight, is unacceptable! I will never book this airline again and expect my money back for today's no go :(
Cons:Don't work with this company! Sky Airlie is horrible customer service at the counters in Punta Arenas
V
10.0 Wonderful
LIM-CUZ
Flight check in Lima to Cusco all went very smoothly and plane boarded on time. All in all a great experience for a low cost fare.
J
2.6 Poor
SCL-PUQ
Pros:On time
Cons:Carry on forced check at door - same size I have used to fly on American and LATAM. Said nothing downstairs at baggage check, but then forced me to pay $30 at bording because they said it was too big. Pretty lousy. Also brief turbulence at the beginning and they closed the bathrooms for the rest of the smooth three hour flight.
V
2.0 Poor
PUQ-SCL
my flight was canceled without reason or possibility of resuming another flight within the time frame of my trip I could not contact an adviser either by email or by telephone because no communication possible on the website I could not have the flight reimbursed I find this way of doing things by the company inadmissible I have lost €250 it is theft I do not recommend this company and I consider that you have not done your job because I have not obtained any help from your part
V
10.0 Wonderful
CUZ-LIM
Pros:Plane was boarded rear to front.
Cons:Communication about which bag fees were required. Waaaay overpaid for bag fees.
A
2.0 Poor
LIM-SCL
Mala,
L
2.0 Poor
CUZ-LIM
Changed schedule without notice , canceled flight, mediocre competition, no help with the lost connecting flights.
V
8.0 Very good
LIM-SCL
Cons:Complementary coffee, tea
P
7.0 Good
LIM-AQP
Pros:On time
Cons:More space between sits

Sky Airline flight status

Sat 11/2

Sky Airline route map - Which destinations does Sky Airline fly to?

Find out which destinations you can fly to direct with Sky Airline by entering your departure airport. If you want to know if Sky Airline flies a certain route, enter both the departure and destination airport before hitting search.
Sat 11/2

All Sky Airline flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
5207Lima (LIM)Ayacucho (AYP)1h 10m
5440Lima (LIM)Jauja (JAU)1h 0m
5563Sao Paulo (GRU)Lima (LIM)5h 5m
535Santiago (SCL)Buenos Aires (AEP)2h 5m
630Santiago (SCL)Florianopolis (FLN)3h 15m
805Lima (LIM)Santiago (SCL)3h 45m
536Buenos Aires (AEP)Santiago (SCL)2h 20m
5101Lima (LIM)Arequipa (AQP)1h 40m
5322Lima (LIM)Tumbes (TBP)2h 0m
621Rio de Janeiro (GIG)Santiago (SCL)4h 45m
620Santiago (SCL)Rio de Janeiro (GIG)4h 10m
5554Cancún (CUN)Lima (LIM)5h 20m
5001Lima (LIM)Cusco (CUZ)1h 30m
5002Cusco (CUZ)Lima (LIM)1h 40m
5441Jauja (JAU)Lima (LIM)0h 55m
802Santiago (SCL)Lima (LIM)3h 50m
5564Lima (LIM)Sao Paulo (GRU)5h 25m
631Florianopolis (FLN)Santiago (SCL)3h 50m
5413Tarapoto (TPP)Lima (LIM)1h 30m
5571Lima (LIM)Buenos Aires (EZE)4h 35m
5571Buenos Aires (EZE)Santiago (SCL)2h 20m
5553Lima (LIM)Cancún (CUN)5h 45m
604Santiago (SCL)Sao Paulo (GRU)3h 50m
5581Punta Cana (PUJ)Lima (LIM)5h 10m
5580Lima (LIM)Punta Cana (PUJ)5h 20m
605Sao Paulo (GRU)Santiago (SCL)4h 20m
5288Lima (LIM)Trujillo (TRU)1h 20m
5289Trujillo (TRU)Lima (LIM)1h 20m
5108Arequipa (AQP)Lima (LIM)1h 40m
5166Juliaca (JUL)Lima (LIM)1h 50m
5165Lima (LIM)Juliaca (JUL)1h 45m
5208Ayacucho (AYP)Lima (LIM)1h 10m
5570Buenos Aires (EZE)Lima (LIM)4h 45m
5587Santiago (SCL)Montevideo (MVD)2h 15m
5570Santiago (SCL)Buenos Aires (EZE)2h 0m
5587Montevideo (MVD)Lima (LIM)5h 10m
5226Lima (LIM)Piura (PIU)1h 50m
5227Piura (PIU)Lima (LIM)1h 40m
5586Lima (LIM)Montevideo (MVD)4h 35m
5586Montevideo (MVD)Santiago (SCL)2h 35m
5422Lima (LIM)Pucallpa (PCL)1h 20m
5410Lima (LIM)Tarapoto (TPP)1h 30m
300Santiago (SCL)Arica (ARI)2h 39m
433Santiago (SCL)Puerto Montt (PMC)1h 44m
433Puerto Montt (PMC)Balmaceda (BBA)1h 7m
220Santiago (SCL)Copiapó (CPO)1h 29m
272Santiago (SCL)Antofagasta (ANF)2h 0m
453Antofagasta (ANF)La Serena (LSC)1h 25m
453La Serena (LSC)Santiago (SCL)0h 58m
221Copiapó (CPO)Santiago (SCL)1h 18m
329Iquique (IQQ)Santiago (SCL)2h 14m
161Santiago (SCL)Concepción (CCP)1h 7m
103Santiago (SCL)Osorno (ZOS)1h 38m
121Santiago (SCL)Valdivia (ZAL)1h 31m
301Arica (ARI)Santiago (SCL)2h 31m
328Santiago (SCL)Iquique (IQQ)2h 24m
104Osorno (ZOS)Santiago (SCL)1h 36m
146Temuco (ZCO)Santiago (SCL)1h 23m
145Santiago (SCL)Temuco (ZCO)1h 24m
463Iquique (IQQ)La Serena (LSC)1h 48m
271Antofagasta (ANF)Santiago (SCL)1h 52m
5361Iquitos (IQT)Lima (LIM)1h 50m
241Calama (CJC)Santiago (SCL)2h 5m
5360Lima (LIM)Iquitos (IQT)1h 55m
240Santiago (SCL)Calama (CJC)2h 6m
122Valdivia (ZAL)Santiago (SCL)1h 29m
411Concepción (CCP)Puerto Montt (PMC)1h 12m
91Santiago (SCL)Puerto Natales (PNT)3h 20m
402Puerto Montt (PMC)Santiago (SCL)1h 43m
92Puerto Natales (PNT)Santiago (SCL)3h 14m
402Punta Arenas (PUQ)Puerto Montt (PMC)2h 17m
460Santiago (SCL)La Serena (LSC)1h 7m
460La Serena (LSC)Iquique (IQQ)1h 46m
More flight routes

Sky Airline contact information

Overview of Sky Airline

Based in Santiago, Sky Airline is a Chilean carrier, which focuses on services within the Latin American region. Flights are available to more than 15 domestic destinations across Chile, while international connections are also available to Brazil, Uruguay, Peru and Argentina.

Operating as a low-cost airline, fares are reduced via providing simplified amenities. Seat selection, checked baggage and the transportation of unconventional luggage, such as music instruments or pets, can be purchased as optional services on Sky Airline flights. The basic fare allows passengers to bring a carry-on bag weighing a maximum of 10 kg (approximately 22 lb). All seats are located within a singular Economy cabin, meaning there is no class separation between customers.

The airline prides itself on being a reliable provider that strictly sticks to scheduling times. In 2016 it was recognized by the Official Airline Guide as being the most punctual carrier. Whether traveling for business or vacation, passengers are loyal to Sky Airline because of good experiences of arriving on time. A 2018 report by OAG Aviation Worldwide stated that the carrier delivered 98% of flights and operated approximately 82% of services on time.

An all-Airbus group of planes makes up the fleet. A preference is held for narrow-body aircraft that are intended to fly short-to-medium distances, such as the A320 and A321 series. The fleet is decorated in a simple white and purple livery, with modern A320neo aircraft stating the model along the fuselage. Via a partnership with National Geographic, one of the planes has been given a special paint job and serves to inspire young people to travel.

Sky Airline information

IATA CodeH2
Routes74
Top routePuerto Montt to Santiago
Airports served29
Top airportSantiago Arturo Merino Benitez

Other popular airlines in the United States

Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.