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TAP AIR PORTUGAL: Expert advice and recommendations

Expert travel writer Duncan Madden shares all you need to know before booking a flight with TAP AIR PORTUGAL.
Duncan Madden
September 5, 2024

TAP Air Portugal – or Transportes Aéreos Portugueses – is Portugal’s national airline carrier. A full-service airline and member of the Star Alliance, its offering differs greatly between its short-haul and long-haul routes. While its transatlantic fleet offers some of the best priced business class fares you’ll find, its short-haul service feels more like a low-cost carrier.

Headquartered in the Portuguese capital, Lisbon, its primary focus is the European market. But its Atlantic coast location also makes it very convenient for direct flights to the Americas. In particular, it’s a major operator to and from Brazil and is the best airline for flying direct between the US and Portugal.

Routes, network and fleet

In 2023, TAP carried just shy of 16 million passengers to 84 destinations across 34 countries. By far its biggest market is Europe, accounting for around two thirds of all its flights. Internationally it also serves Africa and South, Central and North America.

It currently operates seven direct routes between Lisbon and Porto to and from Boston, Chicago, Miami, Newark, New York, San Francisco and Washington D.C. Handily, both Lisbon and Porto are epic cities well worth visiting.

The TAP fleet is extensive and has in recent years had a much needed update. Added to its roster of aging aircraft are the more modern Airbus A320neo, A321neo, A330neo and A321LR models. This has dramatically upgraded my opinion on TAP, as many of its planes are now much more comfy and far better equipped than they were a decade ago.

It’s worth checking what plane your flight will use, especially if you’re flying transatlantic. The gulf in quality, comfort and facilities between the old and neo models is significant.

How fare classes work

TAP has a mind-boggling array of fares and classes. Its short-haul flights within Europe and North Africa offer five fare types across budget and business class. Its longer haul “intercontinental” flights offer six fares across budget and business. There are no premium economy or first class options and not all fares are available on all routes.

Fares in Europe and North Africa

Most TAP flights within Europe and North Africa offer business and economy class. As a full-service airline, all fare classes include a 10kg (22lb) carry-on bag alongside the usual small personal bag. You can also cherry pick the services you want and add them to your fare.

Economy class is split into Discount, Classic and Plus fares. Discount fares include a carry-on bag but nothing more. Classic fares add a 23kg (50lb) checked bag and standard seat selection. Plus fares add to that with an extra legroom ‘comfort’ seat where available, premium check in and priority baggage. This is great for dodging the typically long queues I’ve experienced checking bags with TAP Air. The Plus fare also comes with the option to cancel your flight and get a refund, although inevitably there’s a sizable fee to pay.

Business class is split into Executive and Top Executive fares. Both offer the works – two carry-on bags, two checked bags, premium, priority and fast-track everything, lounge access, and on-board meals. And of course, the business class cabin. The sole difference between them is that Top Executive fares can be changed without charge or refunded with a charge.

I’ve never really understood this approach. Business class is most likely exactly that – business people hopping mostly around Europe on day or overnight trips. The added cost to cover all that luggage, plus meals, for a two or three hour flight seems wasteful. I always opt for a Discount fare. Then I can add any extras like comfort seats, which are the same as business class seats.

Fares to and from North and South America

TAP’s intercontinental flights cross the Atlantic to various points in North, Central and South America. Brazil is unsurprisingly its biggest market, operating an average of 13 flights a day on 15 different routes.

In economy class, TAP’s Discount, Classic and Plus fares come with the same services as their European equivalents. The only difference, apart from increased fees for ticket changes and refunds, is that each comes with meals included. TAP also adds yet another fare class, enticingly called Basic. This is just a Discount fare with a checked bag added. Both business class fares also come with the same services as short haul.

Onboard – seats, facilities and meals

TAP’s fleet is divided into short and long-haul aircraft. Short haul routes are mostly catered to by a variety of A319, A320 and A321 models, new and old. Its long-haul fleet uses A330s, including the A330-neo, and some smaller narrow body A321-200LRs. That LR stands for long range, by the way. If you find yourself in a neo configuration, short- or long-haul, you’ll be comfy and well catered to. Less so with the old models.

On board short-haul

TAP’s short-haul economy seats, demarcated by their green headrests, mirror most low-cost carriers. Leg room is 28 inches, seats don’t recline and there are no charging points or headrests. But they’re comfy enough to squeeze into for a few hours, even without in-flight entertainment or WiFi.

There’s a dedicated “comfort area”, denoted by red headrests. Seats here recline, offer 32-33 inches of legroom, power sockets, headrest and a table. These are significantly more comfortable and, depending on the upgrade or Plus fare price, worth considering for flights over two hours. On most regional routes, business class is simply comfort area seats with the middle seat kept empty – another reason to bypass it.

Meals – or rather snacks – in economy come via a food trolley service and are payable only by card. Business class meals vary massively depending on the route you’re taking, from snacks to plated menus with glasses of wine.

On board long-haul

The A330 has probably the best configuration of any plane for long-haul economy class. Its 2-4-2 layout means if you’re traveling with a companion, you can get your own ‘private’ pair of window seats. Not being subject to the idiosyncrasies (and restroom habits) of your fellow fliers on long flights is a privilege worth taking into account when booking.

Economy

The Recaro designed seats are ergonomic and comfy and have supportive headrests you can fold into all manner of shapes. Two magazine racks offer plenty of room to store your stuff and every seat comes equipped with USB-A and AC power sockets. Economy seats offer a just about manageable 31 inches of legroom and a 4-5 inch recline. TV screens are adequate, but I’ve always found the film library a little behind the times.

The dedicated comfort area in long-haul covers seven or 11 rows depending on whether you’re on a regular or neo A330. Seats increase legroom to 32-34 inches and recline to 5-7 inches. In reality the difference is negligible, but if you’re tall it’s an affordable way to find a little more room. This part of the plane tends to be less busy than the standard economy, so you’ve also got more chance of scoring an empty neighboring seat.

Meals, including beer and Portuguese wines, are complementary and perfectly acceptable. Expect the usual pasta, chicken and fish options. You’ll need to order in advance for vegetarian or other dietary requirements. Anyone looking to ease the trip with liquor will be disappointed, as none is available. You’ll get a second snack towards the end of the flight and can ask for more drinks from the galley at any time.

Business

Business class is a world apart, although the experience varies by plane model. The good news – all business seats recline on all models. The bad news – a crazy array of configurations means some plane window seats don’t have direct access to the aisle. Paying business class fares but still having to climb over a slumbering neighbor to hit the restroom? Unacceptable! Once again it’s the A330neo you need to book with its superior 1-2-1 configuration.

Otherwise, seats are wide, legroom plentiful, and Wi-Fi and entertainment systems excellent. Meals have a distinctly Portuguese focus with menus created by renowned Portuguese chefs using local ingredients. Tableware is custom made with Vista Alegre, each dish inspired by a national tradition. The wine selection is extensive and the desserts and cakes, naturally, outrageous.

Lounges

TAP has two lounges at Lisbon’s Humberto Delgado Airport. The Premium Lounge is in the Schengen area, the wrong side of security for long-haul destinations like the US. That’s long made it a risky place to relax, as security queues at Lisbon airport are notorious for being slow and unpredictable.

In January 2024, TAP opened its Atlântico Premium Lounge in the Non-Schengen area. Located after security in Terminal One, it’s a more relaxing option for transatlantic travelers. Don’t get too excited though – modern and clean it may be, but it doesn’t compare to lounges from premium airlines. An entirely self service restaurant style setup with some dedicated work areas and a small lounge area, well run but very busy. Much like Lisbon airport itself.

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

Good to know

Low season

January

High season

October

Cheapest flight

$51
Best time to beat the crowds with an average 19% drop in price.
Most popular time to fly and prices are also 8% lower on average.
Flight from Madrid to Lisbon

FAQs about flying with TAP AIR PORTUGAL

  • What is TAP AIR PORTUGAL's carry-on size allowance?

    On board TAP AIR PORTUGAL flights, cabin baggage should not exceed 21x15x7in. If your hand luggage is bigger, the TAP AIR PORTUGAL assistance team will most likely ask you to pay extra for checked luggage.

  • Where does TAP AIR PORTUGAL fly to?

    TAP AIR PORTUGAL offers direct flights to 78 cities in 31 different countries. Porto, Lisbon, and Funchal are the most popular cities covered by TAP AIR PORTUGAL.

  • What is TAP AIR PORTUGAL’s primary hub?

    TAP AIR PORTUGAL concentrates most of its flight operations in Lisbon.

  • How does KAYAK find such low prices on TAP AIR PORTUGAL flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including TAP AIR PORTUGAL.

  • When are TAP AIR PORTUGAL plane tickets cheapest?

    Flight prices with TAP AIR PORTUGAL will depend on the season and route you are flying. Our data shows that overall, the cheapest month to fly with TAP AIR PORTUGAL is January, while the most expensive is October.

  • What’s the cheapest route that TAP AIR PORTUGAL flies?

    In the last 72 hours, the cheapest route flown by TAP AIR PORTUGAL found on KAYAK was from Barcelona to Lisbon, with a price of $41 for a round-trip.

  • What are the most popular airports for TAP AIR PORTUGAL flights to depart from?

  • Is TAP AIR PORTUGAL part of an airline alliance?

    Yes, TAP AIR PORTUGAL is part of the Star Alliance airline alliance.

  • How many destinations does TAP AIR PORTUGAL fly to?

    In total, TAP AIR PORTUGAL flies to 79 destinations.

See more FAQs

Top tips for flying with TAP AIR PORTUGAL

  • If you’re looking for the cheapest TAP AIR PORTUGAL tickets, then try to fly from Madrid, where flights have been cheapest lately. The cheapest route from here available recently is to Lisbon, and cost $51.
  • The cheapest month for flights with TAP AIR PORTUGAL is January, while the most expensive is generally October.

TAP AIR PORTUGAL customer reviews

7.1
GoodBased on 1,906 verified guest reviews
7.0Boarding
7.8Crew
6.4Entertainment
6.3Food
7.1Comfort

Pros +
Cons -

Show reviews that mention
Traveler rating:
Sort by:
A
3.0 Poor
LIS-BOS
Pros:Not much. Poor service, bad crew
Cons:Better service
V
8.0 Very good
MXP-LIS
Good
V
8.0 Very good
EWR-LIS
No gate.
W
6.0 Okay
LIS-REC
Cobrar por escolher assento em voos longos é desumano e um tanto quanto covarde, pois já vamos passar horas sentados. O banheiro não tinha papel e estava bem sujo. O avião era um modelo novo emlderno. O entretenimento muito bom com filmes modernos e a refeição estava muito boa. Vôo atrasou demais.
A
4.0 Mediocre
LIS-MAD
Boarding was late by 30 min due to a bus missing to take us to the plane... And then the flight was delayed by about 90 minutes, in a 60 min flight
W
6.0 Okay
MAD-LIS
Vôo atrasou.
M
2.0 Poor
LIS-LHR
Dreadful - queued to get onto a bus, stood for 10 minutes on the bus, drove to the plane, stood for another 25 minutes on the bus outside the plane. When allowed on we could only board from the front & were seated in the furthest row back. The second bus was allowed to board from the back so chaos ensued!. The flight was an hour late - nobody said why, nobody apologised. On arrival at Heathrow we stood for nearly 30 minutes before being allowed off - again with no explanation,
B
4.0 Mediocre
LIS-VCE
As far as I could tell, there was no food service(!) on this flight. Like the attendants were on strike? No entertainment or wifi. Like, I didn't even know where we were unless I looked out the window and tried to recognize landmarks. Never had such a flight. I think you would have had to pay for water but they never offered that service.
M
8.0 Very good
LIS-FRA
Of course food only if you pay and no entertainment. As always with TAP they collected hand luggage and you must check in. This happens mostly with TAP and is not acceptable because others are having three pieces or more. TAP should be consequent and collect hand luggage only from those who have more than one piece.
D
8.0 Very good
LIS-CPH
At least a protein bar or cracker

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2 stopsTAP AIR PORTUGAL
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$1,048
11/13Wed
2 stopsTAP AIR PORTUGAL
37h 55mMIA-LAX
$1,053
1/20Mon
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$1,060
1/29Wed
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TAP AIR PORTUGAL flight status

Sat 11/2

TAP AIR PORTUGAL route map - Which destinations does TAP AIR PORTUGAL fly to?

Find out which destinations you can fly to direct with TAP AIR PORTUGAL by entering your departure airport. If you want to know if TAP AIR PORTUGAL flies a certain route, enter both the departure and destination airport before hitting search.
Sat 11/2

All TAP AIR PORTUGAL flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
82Sao Paulo (GRU)Lisbon (LIS)9h 55m
1528Accra (ACC)Lisbon (LIS)6h 10m
1527Accra (ACC)São Tomé (TMS)1h 45m
1527Lisbon (LIS)Accra (ACC)5h 35m
1528São Tomé (TMS)Accra (ACC)1h 35m
36Fortaleza (FOR)Lisbon (LIS)7h 5m
35Lisbon (LIS)Fortaleza (FOR)7h 45m
7Lisbon (LIS)Natal (NAT)7h 40m
7Natal (NAT)Maceió (MCZ)1h 5m
74Rio de Janeiro (GIG)Lisbon (LIS)9h 30m
1558São Pedro (VXE)Lisbon (LIS)4h 0m
1710Funchal (FNC)Porto (OPO)2h 0m
675Amsterdam (AMS)Lisbon (LIS)3h 5m
674Lisbon (LIS)Amsterdam (AMS)3h 5m
282Maputo (MPM)Lisbon (LIS)10h 55m
1923Porto (OPO)Lisbon (LIS)1h 5m
1557Lisbon (LIS)São Pedro (VXE)4h 20m
94Sao Paulo (GRU)Porto (OPO)10h 10m
93Porto (OPO)Sao Paulo (GRU)10h 55m
110Florianopolis (FLN)Lisbon (LIS)10h 20m
57Lisbon (LIS)Brasilia (BSB)9h 45m
109Lisbon (LIS)Florianopolis (FLN)11h 5m
944Lisbon (LIS)Geneva (GVA)2h 30m
83Lisbon (LIS)Sao Paulo (GRU)10h 25m
945Geneva (GVA)Lisbon (LIS)2h 40m
6Maceió (MCZ)Natal (NAT)1h 5m
6Natal (NAT)Lisbon (LIS)7h 10m
12Recife (REC)Lisbon (LIS)7h 30m
48Belém (BEL)Lisbon (LIS)7h 50m
58Brasilia (BSB)Lisbon (LIS)9h 5m
73Lisbon (LIS)Rio de Janeiro (GIG)10h 5m
288Luanda (LAD)Lisbon (LIS)7h 55m
28Salvador (SSA)Lisbon (LIS)8h 10m
289Lisbon (LIS)Luanda (LAD)7h 45m
1709Porto (OPO)Funchal (FNC)2h 0m
29Lisbon (LIS)Salvador (SSA)8h 45m
533Berlin (BER)Lisbon (LIS)3h 45m
532Lisbon (LIS)Berlin (BER)3h 40m
557Munich (MUC)Lisbon (LIS)3h 20m
78Rio de Janeiro (GIG)Porto (OPO)9h 55m
1541Lisbon (LIS)Praia (RAI)4h 25m
829Milan (MXP)Lisbon (LIS)2h 55m
574Lisbon (LIS)Frankfurt am Main (FRA)3h 10m
875Florence (FLR)Lisbon (LIS)3h 10m
874Lisbon (LIS)Florence (FLR)3h 0m
920Porto (OPO)Zurich (ZRH)2h 40m
921Zurich (ZRH)Porto (OPO)2h 40m
1241Prague (PRG)Lisbon (LIS)3h 40m
575Frankfurt am Main (FRA)Lisbon (LIS)3h 15m
1138Lisbon (LIS)Málaga (AGP)1h 15m
765Oslo (OSL)Lisbon (LIS)4h 25m
436Lisbon (LIS)Paris (ORY)2h 30m
437Paris (ORY)Lisbon (LIS)2h 30m
1363London (LHR)Lisbon (LIS)2h 45m
473Lyon (LYS)Lisbon (LIS)2h 35m
1484Dakar (DSS)Lisbon (LIS)4h 0m
1326Lisbon (LIS)Dublin (DUB)2h 55m
828Lisbon (LIS)Milan (MXP)2h 45m
1932Lisbon (LIS)Porto (OPO)1h 5m
1542Praia (RAI)Lisbon (LIS)4h 10m
1012Lisbon (LIS)Madrid (MAD)1h 20m
934Lisbon (LIS)Zurich (ZRH)2h 50m
935Zurich (ZRH)Lisbon (LIS)3h 0m
1366Lisbon (LIS)London (LHR)2h 50m
556Lisbon (LIS)Munich (MUC)3h 15m
839Rome (FCO)Lisbon (LIS)3h 10m
277Lisbon (LIS)Cancún (CUN)10h 40m
1483Lisbon (LIS)Dakar (DSS)4h 15m
1017Madrid (MAD)Lisbon (LIS)1h 20m
457Paris (ORY)Porto (OPO)2h 10m
11Lisbon (LIS)Recife (REC)7h 50m
1041Barcelona (BCN)Lisbon (LIS)2h 0m
647Brussels (BRU)Lisbon (LIS)2h 50m
541Düsseldorf (DUS)Lisbon (LIS)3h 5m
540Lisbon (LIS)Düsseldorf (DUS)3h 0m
1695Lisbon (LIS)Funchal (FNC)1h 50m
1325Dublin (DUB)Lisbon (LIS)2h 55m
1105Seville (SVQ)Lisbon (LIS)1h 10m
1690Funchal (FNC)Lisbon (LIS)1h 45m
692Lisbon (LIS)Luxembourg (LUX)2h 50m
1310Lisbon (LIS)Manchester (MAN)3h 0m
693Luxembourg (LUX)Lisbon (LIS)2h 55m
1311Manchester (MAN)Lisbon (LIS)2h 50m
939Geneva (GVA)Porto (OPO)2h 25m
1907Lisbon (LIS)Faro (FAO)0h 45m
1240Lisbon (LIS)Prague (PRG)3h 25m
938Porto (OPO)Geneva (GVA)2h 15m
401Marseille (MRS)Lisbon (LIS)2h 30m
456Porto (OPO)Paris (ORY)2h 10m
1498Banjul (BJL)Lisbon (LIS)4h 5m
1034Lisbon (LIS)Barcelona (BCN)1h 50m
1116Lisbon (LIS)Las Palmas de Gran Canaria (LPA)2h 25m
470Lisbon (LIS)Lyon (LYS)2h 25m
1823Lisbon (LIS)Lajes (TER)2h 55m
492Lisbon (LIS)Toulouse (TLS)1h 55m
1824Lajes (TER)Lisbon (LIS)2h 20m
493Toulouse (TLS)Lisbon (LIS)2h 5m
781Stockholm (ARN)Lisbon (LIS)4h 35m
780Lisbon (LIS)Stockholm (ARN)4h 25m
47Lisbon (LIS)Belém (BEL)8h 15m
1499Lisbon (LIS)Banjul (BJL)4h 25m
1063Bilbao (BIO)Lisbon (LIS)1h 40m
755Copenhagen (CPH)Lisbon (LIS)4h 0m
754Lisbon (LIS)Copenhagen (CPH)3h 45m
1862Ponta Delgada (PDL)Lisbon (LIS)2h 25m
1062Lisbon (LIS)Bilbao (BIO)1h 35m
103Lisbon (LIS)Belo Horizonte (CNF)9h 45m
838Lisbon (LIS)Rome (FCO)3h 5m
1334Lisbon (LIS)London (LGW)2h 40m
1106Lisbon (LIS)Seville (SVQ)1h 5m
1117Las Palmas de Gran Canaria (LPA)Lisbon (LIS)2h 20m
218Boston (BOS)Lisbon (LIS)6h 25m
204Newark (EWR)Lisbon (LIS)6h 45m
1908Faro (FAO)Lisbon (LIS)0h 50m
210New York (JFK)Lisbon (LIS)6h 55m
201Lisbon (LIS)Newark (EWR)8h 25m
209Lisbon (LIS)New York (JFK)8h 25m
1865Lisbon (LIS)Ponta Delgada (PDL)2h 35m
211Porto (OPO)Newark (EWR)8h 20m
217Lisbon (LIS)Boston (BOS)7h 50m
1549Lisbon (LIS)Espargos (SID)4h 10m
224Miami (MIA)Lisbon (LIS)8h 5m
644Lisbon (LIS)Brussels (BRU)2h 45m
482Lisbon (LIS)Nice (NCE)2h 30m
485Nice (NCE)Lisbon (LIS)2h 50m
1337London (LGW)Lisbon (LIS)2h 40m
1272Lisbon (LIS)Vienna (VIE)3h 30m
1096Lisbon (LIS)Valencia (VLC)1h 35m
1550Espargos (SID)Lisbon (LIS)4h 0m
1273Vienna (VIE)Lisbon (LIS)3h 40m
1093Valencia (VLC)Lisbon (LIS)1h 45m
232Washington, D.C. (IAD)Lisbon (LIS)7h 5m
1329London (LGW)Porto (OPO)2h 20m
231Lisbon (LIS)Washington, D.C. (IAD)8h 45m
258Toronto (YYZ)Lisbon (LIS)7h 15m
212Newark (EWR)Porto (OPO)6h 40m
253Lisbon (LIS)Montreal (YUL)7h 55m
261Lisbon (LIS)Toronto (YYZ)8h 40m
254Montreal (YUL)Lisbon (LIS)6h 45m
More flight routes

TAP AIR PORTUGAL contact information

Overview of TAP AIR PORTUGAL

The primary hub for TAP Air Portugal is Lisbon, while their secondary hub is Portugal’s second biggest city, Porto. Recognized as the national airline of Portugal, the carrier helps service the picturesque Azores islands, which are halfway across the Atlantic Ocean. Flights are available to 34 countries across the world and reach Asia, South America, North America and Africa.

Considered to be the premier European airline for flights to Brazil, TAP Air Portugal reaches more destinations in the country than any other carrier. The World Travel Awards recognized it as the Best Airline to South America on a number of occasions, with the variety of choice and comfort a hit with passengers.

The airline’s fleet is made up exclusively of Airbus aircraft, having transitioned away from Boeing during the 1990s. In 2018 the airline was the first to fly the A330-900, a fuel-efficient jet that is capable of carrying up to 298 passengers. It was also the first airline to introduce Airspace by Airbus, a cabin layout overhaul that improves overhead storage, lighting and system connectivity.

You can choose between either Economy or Executive Class, with complimentary meals included on all services. The Executive category is equivalent to Business Class on other carriers, with gourmet traditional Portuguese cuisine available and recliner lie-flat seats. Other upgraded amenities include noise-cancelling headphones, softer lighting and 115V electricity sockets.

TAP Air Portugal has a low-cost subsidiary named TAP Express, which only operates short to medium distance flights. They are both part of the Star Alliance, which operates services to roughly 193 countries.

TAP AIR PORTUGAL information

IATA CodeTP
Routes180
Top routeLisbon to Porto
Airports served79
Top airportLisbon Humberto Delgado

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