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Thai Lion Air: Expert advice and recommendations

Expert travel writer Robert Schrader shares all you need to know before booking a flight with Thai Lion Air.
Robert Schrader
October 25, 2024

Thai Lion Air (SL) is a low-cost carrier based at Don Mueang Airport (DMK) in Bangkok, Thailand. A subsidiary of Indonesia’s Lion Air (JT), this carrier operates both domestic and short-haul international flights from its hub.

If I’m honest, Thai Lion Air was only rarely my airline of choice when I lived in Bangkok, but there are situations where it’s the best option. I’ll share these and other insights below.

Cabin class, seats & legroom

Unlike other low-cost airlines in Southeast Asia, which have experimented with various premium seating options, Thai Lion Air is an all-economy airline. Well, with two exceptions.

Lion Comfort Seat

Thai Lion Air sells the first two rows of its aircraft as the Lion Comfort Seat. These include significant extra legroom and, due to their proximity to the front of the aircraft, ensure that you’re able to get off the plane quickly.

This is especially important on arriving international flights at DMK, given how notoriously long immigration lines here are. Getting off the plane a few minutes early could save you half an hour (or more!) at passport control.

If you're traveling with a carry-on bag that you’ll want to access right after take-off, Row 2 is a great option since it includes under-seat storage. Row 1, on the other hand, offers more legroom as it's the bulkhead, but lacks under-seat storage.

Lion Seat

If the Lion Comfort Seat is fully booked when you’re buying your ticket, snag an extra legroom Lion Seat in the four rows just behind it. If you can, choose a seat in Row 3 so that you’re still able to get off the plane very quickly.

Functionally speaking, I consider Row 3 seats to be the same as Lion Comfort Seats, even though they have slightly less legroom.

Exit Rows

Although the exit row (or rows on the 737-900) have extra legroom, Thai Lion Air has not monetized these. Instead, they reserve the assignment of these seats for the day of travel.

If you don’t purchase a Lion Comfort Seat or Lion Seat, ask airline staff at the airport if you can sit in the exit row. Note that unlike US airlines, Thai Lion Air is very strict about prohibiting under seat stowage of luggage if you’re seated in the exit row.

If you do go this route, it might be a good idea to plan on getting to the airport earlier than planned. You can always relax in the lounge (more on how to do that in a moment) once you’ve secured your roomy exit row seat.

Pre-flight experience

Here’s what you need to know about the airport experience when flying with Thai Lion Air.

Baggage policy and fees

Your baggage allowance on Thai Lion Air depends upon the type of fare you purchase. Cheaper “Lion Promo” fares generally exclude all checked luggage; passengers who purchase “Lion Economy” tickets will get at least one bag.

Like most low-cost airlines, Thai Lion Air has an aggressive public posture with regard to carry-on bags. Officially, your bag is supposed to fit within a bag sizer and be below 7 kg or 15 lbs in weight.

In practice, however, I’ve carried on both a medium-sized backpack and a small personal item and been fine, though your mileage may vary.

Thankfully, fees for last-minute bag checking on Thai Lion Air are pretty reasonable. So if you’re unsuccessful in your carry-on attempt, it’s unlikely to ruin your trip, as it might on scammier low-cost airlines in Europe and North America.

Check-in

Thai Lion Air has increasingly promoted the use of online check-in. However, I’ve found that its website can be buggy, particularly on international flights to destinations that require visas, like China.

Even when you are able to check in online, there are situations where the boarding pass fails to display, defeating the purpose of the check-in feature. Worse, I’ve personally found that trying to check in multiple times is unhelpful in resolving this.

If you are unable to complete online check-in, budget at least an extra hour at Don Mueang Airport to wait in line for airport check-in, which even for self-service kiosks can be very long. Because many passengers will be in the same situation, it’s unlikely that you’ll be able to use sympathy to get your way to the front of the line, even if you’re running late.

Lounges

As an all-economy airline, Thai Lion Air does not operate any of its own lounges. However, you may be able to enjoy lounge access before your flight, under the right circumstances.

Specifically, if you hold a Priority Pass credential, you can avail either the Miracle Lounge or Coral Executive Lounge at Don Mueang Airport. Locations of each lounge are available in both the domestic and international terminals.

If you don’t have Priority Pass, you can buy access to these lounges for a reasonable fee. Given that all these lounges have free alcohol and buffet-style Thai food, I consider it worth the expense.

Lounges are also available at certain outstations, such as at Phuket (HKT) and Hat Yai (HDY) airports within Thailand. When in doubt, I find that the Priority Pass website is an accurate source of information about available lounges, even if you won’t be using a card to access them.

Onboard experience

Here’s what you can expect onboard a Thai Lion Air flight.

Wi-Fi and entertainment

Thai Lion Air does not offer any Wi-Fi service or entertainment of any kind on any of its aircraft. That’s the bad news.

The good news? Most Thai Lion Air flights are short, with domestic flights in Thailand almost all clocking in at under two hours. Even the airline’s longer international flights are 4-5 hours in length, which means the lack of entertainment isn’t dire.

If I’m going to be flying Thai Lion Air, I’ll usually cache any streaming movies or shows I want to watch on my device. Or, if I plan to work, I’ll load documents within my browser so that I can write and edit without needing an internet connection.

Amenities

Thai Lion Air does not offer any amenities. Notably, unlike many of its low-cost competitors, it does not sell blankets or pillows onboard. If you’re flying on a longer flight and think you might need something, I recommend visiting a Bangkok shopping mall like CentralWorld or MBK Center to purchase these before heading to the airport.

Loyalty programs, miles & credit cards

Thai Lion Air does not operate its own loyalty program. If you are a member of the Passport Club operated by the parent Lion Air company in Lion Air, you can credit flights on Thai Lion Air to your account.

Thai Lion Air does not also offer any credit cards. However, you can make sure you earn rewards for travel on Thai Lion Air by booking flights with a credit card that has a mileage multiplier for travel, such as the American Express Platinum Card or Chase Sapphire Preferred Card.

Thai Lion Air Fleet

Prior to the pandemic, Thai Lion Air operated a diverse fleet, which included widebody Airbus A330neo aircraft, and a Premium Economy class offering that was similar to what Thai AirAsia brands as business class.

These days, however, the airline only operates two aircraft types: The Boeing 737-800 and 737-900. As detailed earlier in this article, neither of these aircraft feature any premium seating classes.

I mention this because even on the Thai Lion Air official website, pre-pandemic pages with information about its former fleet are still published. In other words, I aim to set the record straight about what you should and shouldn’t expect when flying Thai Lion Air.

Thai Lion Air vs Thai AirAsia (and others)

I mentioned during the intro to this piece that I rarely flew Thai Lion Air when I lived in Thailand. Indeed, on return trips to Thailand, I only occasionally choose to fly Thai Lion Air.

Domestically, I tend to fly Thai AirAsia if my travel plans call for a low-cost carrier; I’m willing to pay extra to fly Thai Airways on international flights outside the Kingdom.

However, there are certain situations when it makes sense to fly Thai Lion Air. Firstly, when buying a very last-minute ticket for domestic travel. Thai Lion Air flights are almost never full, even during busy periods like the Loy Krathong and Songkran Festivals. Prices also tend to be stable, even for same-day travel.

Internationally, Thai Lion Air offers nonstop flights to an extremely impressive array of secondary Chinese cities, including Jinan, Ningbo and Zhengzhou. While some of these places enjoy service on AirAsia or Thai Airways, their short flight lengths means that I’m willing to fly low-cost to save money (and Thai Lion Air is almost always cheaper than all other Thai airlines).

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

FAQs about flying with Thai Lion Air

  • What is Thai Lion Air's carry-on size allowance?

    On board Thai Lion Air flights, cabin baggage should not exceed 15x11x7in. If your hand luggage is bigger, the Thai Lion Air assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Thai Lion Air fly to?

    Thai Lion Air offers direct flights to 43 cities in 11 different countries. Bangkok, Chiang Mai, and Phuket City are the most popular cities covered by Thai Lion Air.

  • What is Thai Lion Air’s primary hub?

    Thai Lion Air concentrates most of its flight operations in Bangkok.

  • How does KAYAK find such low prices on Thai Lion Air flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Thai Lion Air.

  • What’s the cheapest route that Thai Lion Air flies?

    In the last 72 hours, the cheapest route flown by Thai Lion Air found on KAYAK was from Kuala Lumpur to Langkawi, with a price of $40 for a round-trip.

  • What are the most popular airports for Thai Lion Air flights to depart from?

  • Is Thai Lion Air part of an airline alliance?

    No, Thai Lion Air is not part of an airline alliance.

  • How many destinations does Thai Lion Air fly to?

    In total, Thai Lion Air flies to 43 destinations.

See more FAQs

Thai Lion Air customer reviews

6.6
OkayBased on 46 verified guest reviews
6.6Boarding
5.9Food
6.6Comfort
5.5Entertainment
7.3Crew

Traveler rating:
Sort by:
S
3.6 Poor
DAC-DMK
Cons:They had mosquitos entire flight, they could have sprayed bug spray or do something about it
M
8.0 Very good
HKT-DMK
As a frequent flyer, I was impressed with the smooth take off.
A
9.2 Wonderful
UBP-DMK
Cons:Good service
B
3.5 Poor
HKT-DMK
Cons:On time
S
9.0 Wonderful
KBV-DMK
Pros:Just expect , what is expected from a low cost carrier.
V
8.6 Very good
KBV-DMK
Pros:This is a budget airline and they get you to where you going at good price
Cons:They pack you in all together even though there are open seats available and leave you there as if you've done something wrong
V
2.0 Poor
BOM-DMK
I specifically searched for flight with checkin bags. Airfare assist website still sold tickets without check in bags and I had to pay 3 times more for my bad. Worst experience ever with untrained staff and haphazard boarding
C
7.5 Good
KBV-DMK
Pros:I had very low expectations after reading some reviews for this airline. But I was pleasantly surprised. Staff in Bangkok was nice, paid for bags, everything went smoothly, and the plane was not dumpy at all.
Cons:nothing, it was a short simple flight.
N
8.0 Very good
DMK-SIN
Pros:The ground staff service was really poor, the air-cond on-board was warm instead of cold, when arrived Singapore, the body sweaty.
Cons:The pre-book luggage service and check-in ground staff service in Bangkok airport. It's really disappointed.
G
6.0 Okay
DMK-URT
Pros:short flight
Cons:the landing

Thai Lion Air flight status

Sat 11/2

Thai Lion Air route map - Which destinations does Thai Lion Air fly to?

Find out which destinations you can fly to direct with Thai Lion Air by entering your departure airport. If you want to know if Thai Lion Air flies a certain route, enter both the departure and destination airport before hitting search.
Sat 11/2

All Thai Lion Air flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
104Bangkok (DMK)Singapore (SIN)2h 30m
763Phuket City (HKT)Bangkok (DMK)1h 30m
538Bangkok (DMK)Chiang Rai (CEI)1h 25m
762Bangkok (DMK)Phuket City (HKT)1h 25m
105Singapore (SIN)Bangkok (DMK)2h 30m
620Bangkok (DMK)Ubon Ratchathani (UBP)1h 5m
621Ubon Ratchathani (UBP)Bangkok (DMK)1h 5m
539Chiang Rai (CEI)Bangkok (DMK)1h 25m
372Bangkok (DMK)Macau (MFM)2h 45m
604Bangkok (DMK)Udon Thani (UTH)1h 5m
715Hat Yai (HDY)Bangkok (DMK)1h 30m
792Bangkok (DMK)Nakhon Si Thammarat (NST)1h 20m
921Hangzhou (HGH)Bangkok (DMK)4h 15m
824Bangkok (DMK)Trang (TST)1h 25m
360Bangkok (DMK)Hong Kong (HKG)2h 45m
920Bangkok (DMK)Hangzhou (HGH)4h 0m
398Bangkok (DMK)Taipei City (TPE)3h 45m
714Bangkok (DMK)Hat Yai (HDY)1h 30m
361Hong Kong (HKG)Bangkok (DMK)2h 55m
116Bangkok (DMK)Jakarta (CGK)3h 30m
373Macau (MFM)Bangkok (DMK)2h 45m
900Bangkok (DMK)Guangzhou (CAN)2h 50m
218Bangkok (DMK)Mumbai (BOM)4h 35m
793Nakhon Si Thammarat (NST)Bangkok (DMK)1h 25m
399Taipei City (TPE)Bangkok (DMK)4h 0m
825Trang (TST)Bangkok (DMK)1h 25m
117Jakarta (CGK)Bangkok (DMK)3h 25m
901Guangzhou (CAN)Bangkok (DMK)3h 0m
219Mumbai (BOM)Bangkok (DMK)4h 5m
605Udon Thani (UTH)Bangkok (DMK)1h 10m
395Tokyo (NRT)Taipei City (TPE)4h 5m
394Taipei City (TPE)Tokyo (NRT)3h 5m
902Bangkok (DMK)Shenzhen (SZX)2h 45m
951Xi'an (XIY)Bangkok (DMK)4h 5m
214Bangkok (DMK)Amritsar (ATQ)4h 45m
926Bangkok (DMK)Shanghai (PVG)4h 5m
217Bengaluru (BLR)Bangkok (DMK)3h 55m
212Bangkok (DMK)Ahmedabad (AMD)4h 25m
215Amritsar (ATQ)Bangkok (DMK)4h 25m
216Bangkok (DMK)Bengaluru (BLR)3h 50m
213Ahmedabad (AMD)Bangkok (DMK)4h 10m
927Shanghai (PVG)Bangkok (DMK)4h 30m
939Nanchang (KHN)Bangkok (DMK)3h 45m
903Shenzhen (SZX)Bangkok (DMK)2h 45m
938Bangkok (DMK)Nanchang (KHN)3h 20m
950Bangkok (DMK)Xi'an (XIY)3h 35m
210Bangkok (DMK)Kochi (COK)4h 5m
221Kathmandu (KTM)Bangkok (DMK)3h 10m
220Bangkok (DMK)Kathmandu (KTM)3h 40m
211Kochi (COK)Bangkok (DMK)4h 10m
598Hat Yai (HDY)Udon Thani (UTH)2h 10m
599Udon Thani (UTH)Hat Yai (HDY)2h 10m
521Chiang Mai (CNX)Bangkok (DMK)1h 15m
520Bangkok (DMK)Chiang Mai (CNX)1h 15m
557Phitsanulok (PHS)Bangkok (DMK)1h 0m
556Bangkok (DMK)Phitsanulok (PHS)1h 0m
807Krabi (KBV)Bangkok (DMK)1h 25m
933Chengdu (TFU)Bangkok (DMK)3h 5m
806Bangkok (DMK)Krabi (KBV)1h 25m
932Bangkok (DMK)Chengdu (TFU)3h 0m
647Khon Kaen (KKC)Bangkok (DMK)1h 10m
646Bangkok (DMK)Khon Kaen (KKC)1h 10m
934Bangkok (DMK)Changsha (CSX)3h 10m
935Changsha (CSX)Bangkok (DMK)3h 30m
735Surat Thani (URT)Bangkok (DMK)1h 20m
734Bangkok (DMK)Surat Thani (URT)1h 20m
581Chiang Mai (CNX)Rayong (UTP)1h 30m
582Rayong (UTP)Chiang Mai (CNX)1h 30m
More flight routes

Thai Lion Air contact information

Overview of Thai Lion Air

Operating out of a base in Bangkok, Thai Lion Air flies to a number of countries within Asia. Among the nations serviced are Indonesia, China, Vietnam, Sri Lanka, Bangladesh, Japan, Nepal, India and Myanmar. The carrier has a strong focus on connecting Thailand with Indonesia and China, offering services to more than 20 destinations in the two countries.

Thai Lion Air is a low-cost airline that markets itself to customers as a budget-friendly travel option. Existing alongside subsidiaries Wings Air, Malindo Air, Batik air and Lion Air, it is majority-owned by the Lion Air Group that is based in Indonesia. The association between carriers and operating facilities allows customers to benefit from connected routes and a variety of departure times.

You can choose between Economy and Premium Economy for your flight, with passengers in the upgraded class provided a personal TV. An additional 29 in of legroom is also available in the Premium section. Customers in Economy are allowed one piece of carry-on luggage, while Premium passengers are afforded 20 kg (approximately 44 lb) of checked baggage for domestic flights and 30 kg (approximately 66 lb) for international services.

The fleet of Thai Lion Air is made up almost entirely of Boeing aircraft; however, there are also a few Airbus planes. The Boeing 737 series of airliners are the preferred models and can seat as many as 215 passengers. In 2017 the carrier became the first in the world to fly the 737MAX 9 version, drawing the attention of the aviation industry and setting new fuel efficiency standards.

Thai Lion Air information

IATA CodeSL
Routes86
Top routeChiang Mai to Bangkok Don Mueang Intl Airport
Airports served43
Top airportBangkok Don Mueang Intl

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Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.