$298 Find Cheap Flights to Narita

We purchased premium economy seats 9 months ago and got bumped to economy when we tried to board the plane. It was a huge fiasco while they struggled to find us seats. I tried reaching out to Kayak to see how we can get refunded for the extra money we spent on premium but have heard nothing back. It was a 14 hour flight and were disappointed that we lost our seats after selecting them 9 months ago.

Flight was overall OK: lovely staff and smooth travelling. The only downside was no food was available on a 3.5 hour flight over lunchtime. Luckily we had realised this in advance and brought our own bento.

The whole flight in Economy was great, the crew were just amazing and the food was great as well

Crew went out of their way for me, not often

Lots of legroom for a small flight. There was in flight entertainment even though it is a short duration. We waited on one passenger to board for a long time after everyone else was on.

At Fukuoka, check in counter stuff was no experience , took long time and took out our preserved sheets to change to emergency exit seats without asking. The flight was late and we missed the flight to go back to SF. My luggage was broken. I had a terrible experience.

Chair was broken. Crew was awesome. Food was eh. Dinner food not so good the sandwich was good ( for airplane food) headphones hurt my ears. It’s hard because no one has plug in earphones

Fast boarding. Cabin temperature was a bit warm, but I guess this is the standard in ANA. The Room seats are spacious, but not long enough for me.

ANA crews are superb, very responsive and caring. Boarding was smooth and so as the landing. Great flights we had with ANA.

Great service, wonderful meals, excellent entertainment, clean bathrooms, top notch experience

Underpricer was terrible. They wanted to charge me $150 for a seat asignment. Kayak is responsible for letting this happen. Please let me know if this is going to happen in the future. If it is i will not use kayak in the future.

Checking in was hard because we had to enter our middle name with our first name and wasn’t told to. The representative from underpricer investigated it and called me back. We were very appreciative for him.

One of the best economy flights I’ve ever taken .

Minimal legroom. Most passengers are respectful and don't recline. Outrageous long walk from Terminal One to Terminal Three.

Good, not excellent. We’re not informed about mattress pads in business class. My partner ordered food and didn’t get it

I said the boarding was just par with other airlines, but I can't think of a way to improve it.

The flight was canceled, and the airlines stated that they don't know when they can put me on another flight. I had to purchase another flight from a different airline. I am now having issues requesting a refund. What a nightmare experience, I will not refer anyone to this airline.

Enjoyed flying Japan Airlines! Staff were all nice & flight was comfortable.

It was a quick and comfortable flight. There was no entertainment or food so I gave them poor marks. I wasn’t really expecting either so wish there was a NA option. Great flight with more leg room than my longer, overseas seating!

Particularly meals were great. Service’s were excellent as usual. .

The plane was clean. The staff was excellent. The flight attendants were very good. Enjoyable flight. Overall. The seats in the back are too small but, will always be.

Overall good flight. The pilots were excellent. It was a nice flight, but the seats were a little uncomfortable.

There was no air on the plane and it was very hot.

Flight crew was amazing! I don't like that the Polaris seats are side-by-side.

Not enough room between rows and food was gross. $160 baggage charge?! Never again.

Flight was 3 1/2 hour delayed with no credit or meal vouchers

Smoothly flight, pleasant flight attendants. I wish there were better food choices.

Everything was awful Flight attendant was condescending, rude and not helpful at all. Small outdated plane. No service, uncomfortable seats. Flight attendant was really the worst. He used hand gestures to communicate instead of words and whenever he used words he was condescending.

They need to improve their boarding process. Group 1 and/or paying first class passengers shouldn't be in the middle of boarding process

late departure due to some unspecified issue with ventilating the cabin. They got it running but it was FREEZING for the whole flight. I asked for a blanket but they didn't provide one. They could not turn up the heat. it was quite miserable.

It was for the most part a 10/10 they said they had entertainment options but all they had was old movies for streaming from the mid 2010’s so like 10 years ago

all good for a very budget flight - well priced and excellent service. Will fly again

Couple of the crew members were really nice and the rest are really rude and didn't help when we needed help, food was not worth it at all and most importantly there's no even entertainment system other than a very interruptive and slow internet and some movies.

I appreciate the economy price of the tickets. The long flight made the comfort level on the lower average side. Wi-Fi connection was not consistent but working. Overall, I would fly again with zip air but next time get the flat, premium seats with the amount of money I would save otherwise.

Comfortable seats and lucky no one was in middle seat. No water on the plane. Plane was on time and staff was fast.

You get what you pay for and nothing more. Wanted a cheap flight and that’s exactly what I got, though it’s human nature to wanting to feel like you got a good deal as well. There was none of that here. I was cheap and they were too. Got to my destination safely and that’s all that really matters.

Nice service. I wish it could provide hot water on the flight.

internet didn't work. No offer of drinks or snacks.

Flight was seamless. Free wifi helped pass the time. Food was okay, just make sure you pre order or pick something up from the airport

Internet connection very poor, means you can not even order items through their own shop.

The people are great! The trip to Japan is simply never ending!!! Not the problem of the airlines, though.

United agent at FLL excellent - due 55 min conx at ORD rerouted us on an earlier departure via DEN and got home 5 hours earlier than expected

I bought a ticket from Brussels to Fort Lauderdale, Florida, USA via Montreal. When I went to the airport, I learned that I needed a Canadian visa. When I bought the ticket online, there was no warning saying "If you are not a US or Canadian citizen; You need a Canadian visa." I asked for my money back, but the staff at the airport said they couldn't help me. I said, "Make the ticket open, I'll fly later," and they said no. I looked for this information on Air Canada's website. They've hidden it so well that it's impossible to find it easily. I understand that Air Canada makes millions of dollars in unfair profits by selling tickets this way. Why don't they ask when purchasing? They don't ask; because they're making money. Every year, perhaps thousands of tickets are subject to this situation. I will use all my rights and complain everywhere. Maybe they won't give me my money back, but I would advise anyone buying ticket to be careful from now on.

Friendlier staff who are nice to the elderly who need assistance

They intentionally delayed the flight by half an hour to accommodate a few fools who didn’t show up in time to clear customs. I missed my connector, missed an important meeting, and was charged a rebooking fee. Never again

Never flew with AirCanada before. Was a super duper flight every time and on time! No changes or delays!

Everything went very smoothly and the staff was courteous and friendly. I was really happy and pleased with how well the plane was flown because the departure, descent and landing were really smooth with no sudden drops. The plane’s interior was clean and nice and new in appearance.

Air Canada is the best company I’ve ever flown with. If I had the money, I would only fly with them.

Hated charging my devices. The location of the outlet was inconvenient. And no USB connection. So outdated.

Lots of turbulence and had to reroute to Calgary, spending the night there, arriving home a day later. The staff were organized and pleasant, even though they were stressed and tires