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One location in Seattle Lake Union Spb Airport
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Reviews
6.0 Okay
Dec 2017
Pros:
NothingCons:
Kayak had booked the car rental from a Seattle downtown location even though my search was from SeaTac airport . Hence my quoted price changed to a higher amount. Kayak search misrepresented the price of the rental6.0 Okay
Sep 2017
Cons:
Pushed a little to hard to upgrade for a higher price6.4 Okay
Sep 2017
Pros:
Ease of picking up car; cleanliness of carCons:
I reported a nick in the paint at the back right. Turns out the tire was bad and had a flat on the way back. They told me to change it out and return it to the closest lot (airport). They weren't willing to give me a car to get back to the city without charging me the extra hours for dropping it off after hours. Changing the tire wasn't bad but the fact that they weren't willing to send anyone out was their first fault. It's the principle...4.0 Mediocre
Aug 2017
Cons:
My reservation was for a different location, i.e. Downtown Seattle. Even though I used the kayak app and put in pick up/drop off location as Seattle airport. Why should I have to take a taxi downtown to pick up my rental car? The receptionist at the desk found me a car to rent at the airport but it cost me more money. I would not recommend Kayak to a friend nor will I use it in the future.10.0 Wonderful
Aug 2017
Pros:
Great location.2.0 Poor
Jul 2017
Cons:
Being put into an alternative vehicle, at a price I had not agreed to.One location in Seattle Lake Union Spb Airport
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2.0 Poor
Nov 2022
10.0 Wonderful
Sep 2022
10.0 Wonderful
Aug 2022
8.0 Very good
Jul 2022
8.0 Very good
Jun 2022
2.0 Poor
Jun 2022
2 locations in Seattle Lake Union Spb Airport
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Reviews
10.0 Wonderful
Mar 2024
10.0 Wonderful
Sep 2023
6.0 Okay
May 2021
Cons:
Charged an additional day, despite facility not being open or accepting contactless drop off.8.0 Very good
Feb 2021
Pros:
The car was excellent.Cons:
If they have a well training clerk at the front desk reciving the cars10.0 Wonderful
Jul 2020
Pros:
Staff was friendly. Pick up and drop off was very convenientCons:
Nothing in particular8.0 Very good
Aug 2018
Pros:
Front desk was quick to answer questions.Cons:
Car could have been pulled up and ready since it was scheduled for a particular time. It was not.3 locations in Seattle Lake Union Spb Airport
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Reviews
10.0 Wonderful
Feb 2024
2.0 Poor
May 2022
2.0 Poor
Jan 2021
Pros:
The staff member was not pleasant. Tried to sell and after declining he refused service.Cons:
Fire him. Clearly he was having a bad day or just doesn’t like his job. He should be fired or put in the back where he is away from customers.2.0 Poor
Jan 2021
Pros:
Nothing. I didn’t even get the car due to the employee’s attitude.Cons:
Fire him and get someone who knows customer service.5.2 Fair
Jun 2020
Pros:
Drop-off was easy and the car was functional.Cons:
Neither the car’s interior or exterior had been cleaned. There was trash in the cup holders and the interior surfaces clearly hadn’t even been wiped down. The exterior hadn’t been washed. The car was missing all four tire nozzle caps.9.6 Wonderful
May 2020
Pros:
Great staff in SeattleOne location in Seattle Lake Union Spb Airport
2 locations in Seattle Lake Union Spb Airport