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Passenger van |
Standard |
Full-size |
Luxury |
Premium |
2 locations in Little Ferry
One location in Little Ferry
Filters
Reviews
2.0 Poor
Jul 2017
Cons:
They called me 4pm the day before and left a voicemail saying they didn't have a car for me because they extended the length of the previous renters trip. I tried calling back minutes later but no one would answer the phone, even though online it says they close at 6. I called at least 8 times over the next house and still no one answered. The morning of my trip i called again at 7 AM and they hadn't yet figured out how to get a car, even though i was reserved from 8 AM on. While calling back a second time to get details on when a new car would be arriving they asked me where i was driving and then told me that i wouldn't be able to rent the car because i'm going to far. On my rental through kayak/priceline it specifically said unlimited mileage. The person i spoke with said it was on the payless website, but i checked it before booking and it doesn't mention distance restrictions. so in the end my trip never happened and I was very displeased.2 locations in Little Ferry
One location in Little Ferry
One location in Little Ferry
2 locations in Little Ferry
One location in Little Ferry
Filters
Reviews
8.0 Very good
Dec 2021
2.0 Poor
May 2021
Pros:
Horrible customer service!!! Could not even rent the car! Their work ours are different form the advertised and even when I told them that I am going to pick up the car they never waited to the given business hours and closed 60 minutes earlier. Even their main number is very dysfunctional and could not help me with anything by not allowing me to speak with any management stuff. Horrible Horrible consumer service. I will never every rent a vehicle via Hertz2.0 Poor
Oct 2020
Pros:
NoneCons:
They give me dirty car and I spend my 18$ for car wash from my pocket rediculus2.0 Poor
Oct 2020
Cons:
They could have made it clearer that I needed the cost of the rental plus $200 on my card. I ended up having to cancel and use another company.2.8 Poor
Oct 2020
Pros:
Car was dirty and I spent $20 from my pocket for car washCons:
Not good car5.6 Fair
Sep 2020
Cons:
They did not close out the rental agreements until 2 days after I dropped off the car and I was charged an additional $300 that still hasn’t fallen off of my credit card! That is an extreme inconvenience and nothing was offered to make amends.Pick-up location | Little Ferry |
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Car types | Van, Minivan |
Rental locations | 3 |
Airport locations | 0 |